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AlpacaRelay

Survey Email Campaigns Built, Scheduled, and Audited—Automatically

Eliminate manual audit trails. Schedule multi-cohort surveys across time zones. Create compliance-ready records in minutes, not hours.

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Join 500+ mid-market organizations that save 5–7 hours per week on survey email management while maintaining 100% audit compliance.

Survey Email Management Shouldn't Be This Hard

You're spending 10–15 hours per week manually scheduling surveys, creating audit documentation, and tracking compliance. Generic email builders aren't built for survey workflows. Specialized survey tools don't handle email management. You're stuck managing multiple disconnected platforms.

Manual Audit Trails

Spending 4–6 hours per survey cycle recreating audit documentation. When compliance auditors ask questions, you're scrambling to prove you did it right.

Scheduling Chaos Across Cohorts

Coordinating surveys across departments and time zones requires Excel spreadsheets, manual email scheduling, and constant timezone math. One mistake means a whole cohort misses the survey.

Template Library Nightmare

25+ survey variants buried in your email platform with no survey-specific organization. Finding the right template takes 15–20 minutes instead of 1.

Disconnected Tools

Your survey tool, email platform, and compliance system don't talk to each other. You manually copy data between three systems for every campaign.

Consent Tracking Failures

When compliance asks if someone consented to receive surveys, you're digging through multiple systems. You can never quite prove it fast enough.

Scaling Stops Here

Your team can't launch more surveys without hiring more people. Each new survey means another cycle of manual work that doesn't scale.

You care about compliance and data quality. Your team is drowning in manual work that a good tool should handle automatically. You've looked at alternatives, but nothing combines easy email design with enterprise audit capabilities.

Email template preview

How AlpacaRelay Fixes Survey Email Management

Auto-Generated Audit Trails

Every survey email send creates a granular audit record: send time, recipient cohort, consent status, and delivery confirmation. No manual documentation. Compliance-ready in seconds.

Healthcare organizations eliminated compliance audit findings by 100% within two quarters of implementation

Multi-Cohort Scheduling

Schedule surveys to different audience segments with automatic timezone adjustment. One calendar view shows all pending sends. Eliminate Excel-based coordination forever.

Reduces survey scheduling time from 2–3 hours to 20 minutes; eliminates timezone-related failures entirely

Smart Template Navigation

Survey templates organized by type (NPS, CSAT, feedback), industry, and recency. Find and launch the perfect template in seconds instead of searching for 20 minutes.

Supports 30+ templates without confusion; saves 1–2 hours per week in template selection alone

Non-Technical Friendly

Drag-and-drop email editor with guided workflows. No coding knowledge required. Built-in compliance checklist guides users through required documentation steps.

80%+ of team members can launch surveys independently after first week; reduces support requests by 60%

Consent & Compliance Proof

Automatically log consent status, regulatory requirements met (GDPR, HIPAA, CAN-SPAM), and compliance proof at send time. Answer audit questions in seconds, not hours.

Compliance audit response time reduced from hours to seconds; zero manual consent verification needed

Cross-Department Coordination

Set up university-wide or hospital-wide surveys once, then distribute to 50+ departments simultaneously with coordinated timing and shared visibility. No more chaos.

Reduces survey coordination meetings by 80%; saves 5–8 hours per major survey cycle

From Survey Idea to Compliant Send in Three Simple Steps

1

Pick Your Template (or Create One)

Browse our library of survey email templates organized by type and industry. Select one, customize the message and branding, and preview across devices. Takes 5–10 minutes.

2

Schedule Your Cohorts

Choose your target audiences, set send dates and times, and let AlpacaRelay handle timezone adjustment. One calendar view shows all pending sends with cohort-specific timing.

3

Send & Auto-Log Compliance

Hit send. AlpacaRelay automatically generates a complete audit trail: send time, recipient list, consent status, delivery confirmation. Your compliance record is ready for auditors.

What Compliance Officers and Research Leaders Say

Hear how AlpacaRelay helps marketers, designers, and founders create better emails together.

We went from spending 6 hours manually documenting survey sends to having compliance-ready records generated automatically. Our last audit found zero findings related to email documentation—a first for us.

D

Dr. Jennifer Matthews

Chief Compliance Officer, Midwest Regional Healthcare System

Managing 200+ department course evaluations across our university was a nightmare. AlpacaRelay lets us schedule them all at once with coordinated timing. We cut survey coordination time by 80%.

M

Marcus Chen

Director of Institutional Research, State University System

We run 15+ surveys per quarter for customer feedback and market research. Before AlpacaRelay, we were drowning in Excel spreadsheets and manual scheduling. Now our team launches surveys independently in minutes.

S

Sarah Okonkwo

Head of Market Research, Mid-Market Financial Services Firm

Real results, real impact

See how teams improve their workflow with AlpacaRelay.

5-7 hours

Time saved per week on survey email management

Typical mid-market organization managing 4–8 surveys per quarter

4.8/5

Average customer satisfaction rating

Based on 500+ mid-market users over 18+ months

98%

Customer retention rate

Customers stay with AlpacaRelay year over year; low churn in regulated industries

Common Questions About AlpacaRelay
Do we need to switch away from our email marketing platform like Mailchimp or HubSpot?

No. AlpacaRelay is purpose-built for survey workflows, not a replacement for general email marketing. Many customers use AlpacaRelay exclusively for surveys while maintaining their existing platform for promotional emails. Think of it as a specialized layer that handles the survey email piece.

How does AlpacaRelay integrate with our survey tool (Qualtrics, Typeform, etc.)?

We offer native integrations with Qualtrics, Typeform, and SurveyMonkey. Data flows automatically between platforms—no manual re-entry. If we don't have a native integration for your tool yet, we support Zapier and Make for custom connections.

What if our team isn't very technical? Will we struggle with AlpacaRelay?

AlpacaRelay is designed for non-technical users managing surveys. The drag-and-drop editor requires no coding knowledge. Our onboarding program gets 80%+ of teams launching surveys independently within the first week. We provide video tutorials, live support, and template libraries to make it easy.

How much does AlpacaRelay cost, and how do we calculate ROI?

Pricing starts at $99/month for small teams and scales based on survey volume. Most mid-market organizations recover the cost within 30 days through time savings alone. At 5–7 hours saved per week at $30/hour, you're saving $150–210/week or $7,800–10,920/year. Plus, avoiding a single compliance audit finding ($5K–50K liability) justifies multiple years of subscription cost.

What audit and compliance features does AlpacaRelay provide?

AlpacaRelay automatically generates granular audit trails for every survey send: send time, recipient cohort, consent status, delivery confirmation, and regulatory compliance status (GDPR, HIPAA, CAN-SPAM). Records are exportable for compliance archival. We maintain audit logs for 7+ years and offer SOC 2 certification.

Can we scale survey volume without hiring more people?

Yes. AlpacaRelay is designed to enable scaling. Our customers typically start with 3–4 surveys per quarter and scale to 15–20 within 18 months without proportional staff increases. The platform handles cohort scheduling, template organization, and audit documentation automatically, so survey volume growth doesn't require linear headcount growth.

What happens to our audit data if we leave AlpacaRelay?

Your audit logs and survey email history are yours. You can export all data in standard formats (CSV, JSON) at any time for compliance archival and backup. We don't lock you in—you maintain full ownership and portability of your compliance records.

Stop Wasting Time on Manual Survey Documentation

Join 500+ mid-market organizations automating survey email scheduling and compliance. Start your free 14-day trial—no credit card required.

14-day free trial—full access to all features, no credit card neededTypical ROI: Recover cost within 30 days through time savings aloneOnboarding support included—our team helps your organization get value immediately30-minute consultation with a survey and compliance specialist (complimentary with trial)

98% of AlpacaRelay customers renew annually. Join organizations like Mayo Clinic, Stanford, and leading financial services firms managing mission-critical survey programs.