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AlpacaRelay

Stop manually managing compliance survey risk. Start automating it.

AlpacaRelay combines notification emails, surveys, and compliance-grade access control in one platform with automatic audit logging—deploy compliant surveys in hours, not weeks.

Alpaca logo

Trusted by 200+ healthcare systems, financial institutions, and research organizations to eliminate unauthorized survey access and automate audit preparation.

Your current survey setup creates compliance risk

Generic email builders and separate survey tools lack role-based access restrictions, automatic audit logging, and device-level enforcement. Survey data regularly reaches unauthorized employees, auditors flag access control gaps, and you waste 40+ hours per quarter manually creating compliance documentation.

Unauthorized survey access

Sensitive regulatory or patient surveys reach employees who shouldn't see them because your email tool can't enforce role-based restrictions. Auditors flag this as a control weakness.

Manual audit trail creation

No automated logging of who accessed survey data. You manually dig through email and survey tool logs for auditor requests—a process that takes days and is always incomplete.

Fragmented data across platforms

Survey tool, email platform, and CRM store data separately with no unified access control. When regulators ask for proof of access restrictions, you're stitching together logs from three systems.

Weak mobile compliance

Surveys work on iOS but aren't truly optimized for mobile-first compliance. You can't enforce device-level restrictions, limiting completion rates and control options.

No integrated survey recording

Survey responses store separately from the original email context, breaking the audit chain. You can't show auditors a clear data journey from send through response collection.

Bolted-on compliance features

Generic email builders treat compliance (encryption, audit logging, retention policies) as afterthoughts. Configuring HIPAA compliance takes weeks with IT involvement.

We know audit season is stressful. You worry about unauthorized data access, regulators ask for proof you don't have, and your team spends weeks compiling manual documentation. It doesn't have to be this way.

Email template preview

Compliance automation that actually works

Eliminate access control gaps

Role-based restrictions automatically filter surveys to correct recipients. Senior staff see compliance questions junior staff don't. No manual recipient curation required.

Zero unauthorized access incidents across 500+ deployments with automatic role-based enforcement

Auto-generate audit documentation

Immutable audit logs record who accessed surveys, when, from which device, and what they viewed. Export audit-ready reports in minutes instead of hours.

40 hours of manual audit prep per quarter reduced to 2 hours with automatic logging

Deploy surveys 4-6x faster

Unified platform combines email design, survey building, and access control in one workflow. No context-switching between Mailchimp and Typeform; no integration complexity.

Healthcare compliance survey deployment: 6+ hours with separate tools, 90 minutes with AlpacaRelay

Enforce device-level restrictions

Native iOS app restricts surveys to iOS devices only. Field researchers and healthcare staff see mobile-optimized surveys; unauthorized devices see nothing.

iOS survey completion rate: 35% with email links, 62% with native app; device-level access enforced at OS level

Maintain audit chain of custody

Survey responses recorded directly within notification email context with unified access control. Single source of truth from email send through response storage.

Compliance audit complexity reduced 70% with centralized survey data vs fragmented multi-platform approach

HIPAA, GDPR, SOX compliant by default

Purpose-built compliance architecture with encryption, data residency controls, retention policies, and pre-built templates for healthcare, finance, and legal workflows.

HIPAA compliance setup: 2-4 weeks with generic tools, 48 hours with AlpacaRelay's compliance-first design

Three simple steps to audit-ready surveys

1

Define access restrictions

Set role-based rules for who can receive surveys (by department, job title, device type, or custom attributes). AlpacaRelay automatically enforces restrictions at send-time.

2

Design survey with guardrails

Build email and survey questions using our template library or AI assistant. Compliance rules are pre-applied; you can't accidentally create non-compliant workflows.

3

Deploy and audit trails auto-generate

Send with one click. Access logs automatically record who received survey, when, from which device, and all subsequent access. Audit documentation is ready immediately.

From compliance professionals doing the work

Hear how AlpacaRelay helps marketers, designers, and founders create better emails together.

We used to spend 6 hours per compliance survey designing in one tool, distributing in another, and manually creating audit logs. AlpacaRelay: 90 minutes, all audit-ready. We've deployed 12 surveys this quarter versus 4 last quarter with zero audit findings.

S

Sarah Chen

Compliance Director, 500-bed healthcare system

My biggest fear was accidental unauthorized access to sensitive survey data. AlpacaRelay's role-based restrictions and audit logs eliminated that anxiety. Auditors asked about access controls on our last inspection and we had perfect documentation within 2 minutes.

D

Dr. James Patel

Research Administrator, Academic Medical Center

We killed Typeform and moved compliance surveys to AlpacaRelay. One platform now handles email plus survey plus access control plus audit logs. Eliminated integration headaches and gained visibility we never had in two separate systems.

M

Michelle Rodriguez

Chief Compliance Officer, Financial Services firm

Real results, real impact

See how teams improve their workflow with AlpacaRelay.

500+

Compliant surveys deployed

Verified across healthcare, finance, and research organizations with zero unauthorized access incidents

95%

Audit prep time reduction

Average: 40 hours per quarterly audit cycle to 2 hours with automatic documentation

62%

iOS survey completion rate

Native app vs 35% baseline with email links; 27-percentage-point improvement

Compliance questions answered
Is AlpacaRelay truly HIPAA compliant?

Yes. We hold a HIPAA Business Associate Agreement (BAA), encrypt all PHI in transit and at rest, maintain comprehensive audit logs of all PHI access, enforce automatic data retention policies, and have achieved SOC 2 Type II certification. Our architecture was designed from the ground up for healthcare compliance, not retrofitted.

How does the audit logging actually work? Will auditors accept it?

Every access to survey data is logged automatically: who viewed it, when, from which device, what they did. Logs are immutable (cannot be altered) and exportable in auditor-ready format. Yes, auditors accept it—we have 200+ regulated organizations using AlpacaRelay with successful audit outcomes. Your audit logs become part of your documented control framework.

We're already using Salesforce. Do we need to replace it?

No. AlpacaRelay integrates with Salesforce to sync org roles and user attributes automatically. You keep Salesforce as your CRM. AlpacaRelay handles the compliance survey workflow—the specific capability Salesforce's email tools don't excel at. Think of AlpacaRelay as Salesforce's missing 'compliance survey module.' Integration is built-in and seamless.

How long does implementation take? We don't have time for a months-long project.

You're live in 2-3 days. Day 1: Import your user roles and org structure. Day 2: Build your first survey using our AI assistant or template library. Day 3: Deploy with access restrictions and audit logging activated. Training your team takes 2-3 hours. Compare this to Salesforce/Marketo (4-8 weeks) or custom development (3-6 months).

Can we really restrict surveys to iOS devices only?

Yes, and it's a core differentiator. AlpacaRelay's native iOS app enforces device-level restrictions—surveys literally will not appear on non-iOS devices. Your field researchers and healthcare staff on iOS see mobile-optimized surveys within the app; other employees or devices don't see anything. This is true mobile compliance, not just responsive design.

What about GDPR and data residency requirements?

AlpacaRelay supports GDPR compliance through granular access controls, automatic data retention and deletion policies, and data residency options (EU data stays in EU). We provide standard Data Processing Agreements (DPA) pre-built. EU organizations can restrict survey data to EU servers. Your compliance team has controls to match your regulatory requirements.

Get your first audit-ready survey live in 2 hours

Stop spending 40 hours per audit cycle on manual documentation. Let AlpacaRelay handle access control and audit logging automatically.

First compliance survey deployed in 2 hours with full access control and automatic audit loggingSee audit documentation auto-generate at send-time in auditor-ready formatLive with your compliance team in 3 days with zero implementation headacheCancel anytime—no contracts, no hidden fees, no riskFree compliance assessment included with trial to identify gaps in your current survey process

Join 200+ regulated organizations eliminating survey compliance risk with AlpacaRelay