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From Sendinblue

Migration Guide

SendinblueAlpacaRelay

Switch from Sendinblue to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Sendinblue). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Sendinblue

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Manual Work to AI-Powered Operations

Step-by-Step Migration

1

Export Your Contacts from Sendinblue

Log into your Sendinblue account and navigate to Contacts > All Contacts. Select all contacts (or use filters to segment by list), then click Export > Download as CSV. This exports your full contact database with all custom fields and tags intact. You now have your data in a portable format—the first move in transferring operational responsibility to AI.

2

Create Your AlpacaRelay Account

Visit AlpacaRelay.com and sign up with your business email. During onboarding, you'll select your sending domain (e.g., noreply@yourcompany.com) and choose your plan tier based on monthly send volume. AlpacaRelay's AI-powered infrastructure automatically activates once your account is live—no additional configuration needed at this stage.

3

Import Contacts & Enable AI Auto-Mapping

In AlpacaRelay, go to Audience > Import Contacts > CSV Upload. Drag and drop your exported Sendinblue CSV file. AlpacaRelay's AI auto-detects column headers (email, first name, tags, custom fields) and maps them to your account schema. Review the mapping preview, then confirm. The system cleans duplicate emails, validates formats, and flags invalid records—moving data quality responsibility from you to AI.

4

Transfer Templates & Auto-Score with EQS

In Sendinblue, navigate to Campaigns > Templates. Select each template and click Export as HTML. Save locally. In AlpacaRelay, go to Templates > Import Template > Upload HTML File. As you import, AlpacaRelay's AI instantly scores each template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). You receive an Email Quality Score (EQS) for each template—typically 65-78 on first import. This replaces your manual review with AI-powered quality assessment.

5

Rebuild Key Automations (Welcome, Cart Recovery, Re-engagement)

Sendinblue automations cannot be exported directly—you must rebuild them in AlpacaRelay. In Sendinblue, document your automation rules (Automations > Automation Name > View Details). Note triggers (e.g., 'On Subscribe'), delay rules, and email sequences. In AlpacaRelay, go to Automation > Create Workflow and recreate each flow. Here's the upgrade: AlpacaRelay AI doesn't just replicate—it enhances. For example, a basic welcome sequence (1 email) becomes a tiered 3-email series with AI-optimized send timing, subject line variants, and individual EQS scoring for each email. Your abandoned-cart automation gains predictive send-time optimization and dynamic product recommendations.

6

Update DNS Records & Enable Authentication (DKIM/SPF)

Contact your domain host (GoDaddy, Namecheap, Cloudflare, etc.) and log into DNS settings. In AlpacaRelay, go to Settings > Sending Domain > Authentication. Copy your DKIM and SPF records. Add them to your domain's DNS zone file. Most providers update within 5-30 minutes; full propagation takes up to 48 hours. Once verified, AlpacaRelay's AI monitors deliverability—tracking bounce rates, spam complaints, and ISP reputation—24/7. This transfers deliverability responsibility from you (manual monitoring) to AI (automated alerts and corrections).

What You Gain by Switching

Telecom companies switching from Sendinblue to AlpacaRelay gain immediate control over their most expensive hidden cost: email management labor. Industry data shows that personalized emails achieve 29% higher open rate and 41% higher CTR compared to non-personalized (Litmus / Instapage, 2025), yet Sendinblue requires manual optimization for each campaign. The typical telecom marketer spends 12-15 hours monthly managing Sendinblue campaigns — from template creation to A/B testing to deliverability monitoring. At $62/hour for marketing expertise, that's $8,928-$11,160 annually in invisible labor costs. AlpacaRelay's AI-driven approach reduces this to under 30 minutes monthly, saving most telecom companies $8,000+ per year in management overhead alone.

The biggest gain is pre-send quality scoring through AlpacaRelay's 8-Dimension Email Quality Framework — something Sendinblue simply doesn't offer. Before sending your 5G upgrade notifications or service renewal campaigns, every email receives an Email Quality Score (EQS) across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance. This moves Steps 3-5 of email optimization (testing, iteration, quality assurance) from your team to AI. Sendinblue users typically discover deliverability issues after campaigns launch, when average global inbox placement rate sits at just 83.5% (Validity (Email Deliverability Benchmark Report), 2025). AlpacaRelay identifies and fixes these issues before the first send, protecting your sender reputation and customer relationships.

Pricing transparency eliminates Sendinblue's infamous contact tier surprises that catch telecom companies off-guard during customer acquisition campaigns. Our pricing scales predictably with usage, not arbitrary contact thresholds that can double your bill overnight. Industry-calibrated email templates designed specifically for telecom scenarios — from network maintenance notifications to plan upgrade sequences — replace Sendinblue's generic templates that require extensive customization. This shifts Step 1 (template creation) and Step 2 (industry alignment) from your design team to AI, saving 3-4 hours per campaign cycle.

Analytics honesty addresses a critical Sendinblue weakness: inflated open rates due to Apple Mail Privacy Protection. While Sendinblue reports artificially high engagement metrics, AlpacaRelay provides cleaned analytics that separate genuine engagement from privacy-triggered opens. Given that 39% of companies test subject lines first and 37% test content (LLCBuddy (A/B Testing Statistics), 2026), accurate data becomes essential for optimization decisions. Our Sendinblue vs AlpacaRelay comparison shows how cleaned analytics improve campaign performance measurement by 15-20%, leading to better strategic decisions for telecom customer lifecycle campaigns.

What you lose in switching: Sendinblue's extensive SMS integration (still heavily searched as 'Sendinblue' despite the Brevo rebrand) and their established Facebook advertising bridge. For telecom companies heavily invested in multi-channel campaigns, this requires rebuilding those connections. However, most users find that AlpacaRelay's expertise replacement across the 7-Step Email Excellence Chain — from strategy through analysis — more than compensates. The 8-12 hour monthly time savings alone justify exploring Sendinblue alternatives and reviewing our complete set of migration guides for telecom-specific transition strategies.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the most common fear, and we understand why — your subscriber list is your most valuable asset. The answer is no: Sendinblue's CSV export preserves everything, including custom fields, tags, and engagement history. AlpacaRelay's AI auto-maps fields during import, so contact data that took years to build gets transferred intact. Our migration assistant detects field types automatically, matching Sendinblue's "FIRSTNAME" to our personalization engine and preserving segment logic. Double opt-in status transfers directly, maintaining compliance without forcing re-confirmation. The only data that doesn't migrate are Sendinblue's landing pages and SMS campaigns — but your core email assets and subscriber relationships remain untouched.

"Will my deliverability drop after switching?" Here's our honesty signal: yes, temporarily. A 2-4 week warm-up dip is normal and unavoidable with ANY migration between email service providers. When you switch sending infrastructure, ISPs need to build trust with AlpacaRelay's IPs and domains — it's not about platform quality, it's about reputation establishment. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement sits at 83.5%, and reputation warm-up affects all new sending relationships equally. We don't pretend otherwise because transparency builds trust. The good news: deliverability recovers in 2-4 weeks with proper warm-up protocols, and our pre-send quality scoring typically delivers better long-term performance than your original setup.

"What happens to my automations and workflows?" Another honesty signal: they need complete rebuilding. Sendinblue's automation logic doesn't export in a transferable format — this is true for nearly every ESP migration, not just ours. However, AlpacaRelay's AI doesn't just recreate your sequences; it upgrades them using the 8-Dimension Email Quality Framework. Your rebuilt welcome series gets individually scored across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Most migrated automations score 15-25 points higher on our Email Quality Score than their Sendinblue predecessors, translating to measurably better performance once deliverability stabilizes.

"How long will the migration actually take?" For basic list imports and template recreation: 30 minutes. For complex automation rebuilds with multiple triggers and conditional logic: 2-3 hours spread across a few days. But here's our critical recommendation: run both platforms in parallel for 2-4 weeks. Yes, that means paying for both temporarily — approximately $400-1,125 in overlap costs depending on your Sendinblue plan. Send to your most engaged segments through AlpacaRelay first while maintaining regular campaigns through Sendinblue. This parallel approach eliminates the deliverability cliff and lets you migrate gradually. The investment pays off quickly: according to Knak's 2026 Email Creation & AI Statistics, AI-generated subject lines alone increase open rates by up to 22%, and AlpacaRelay's expertise replacement saves telecom marketers $400-1,125 monthly in manual optimization labor.

Migration FAQ
How do I export my contacts from Sendinblue to AlpacaRelay?
In Sendinblue, navigate to Contacts > All Contacts, select the segment you want to export, and click Export > Download as CSV. AlpacaRelay accepts standard CSV imports with email, first name, last name, and custom attributes. The import process takes 5-10 minutes for files under 100,000 contacts. This step moves Contact Management (Step 1 of the 7-Step Expertise Chain) into AlpacaRelay's system, but the real efficiency gain happens when AI automatically segments your imported audience and scores each contact for engagement likelihood—work you previously did manually. Note: Sendinblue's CSV export does not include automation history, so you will need to manually rebuild your triggered sequences in AlpacaRelay.
What happens to my Sendinblue double opt-in workflows during migration?
Double opt-in records (contacts who clicked the confirmation link) transfer cleanly via CSV export—they arrive in AlpacaRelay as verified subscribers with full compliance status. However, pending confirmations (contacts waiting to click) do not export; Sendinblue keeps those records isolated. We recommend running both platforms in parallel for 2-4 weeks so pending Sendinblue confirmations complete on their original platform while you start sending from AlpacaRelay. This parallel period costs overlap fees (roughly 30-50% additional for shared contacts), but it eliminates compliance risk. After the warm-up window, pause Sendinblue and retire the overlap cost. This step moves Compliance Verification (Step 2) to AlpacaRelay, with the bonus that every imported contact is immediately re-scored against telecom industry benchmarks—flagging risky addresses before your first send.
What Sendinblue API credentials do I need, and where do I find them?
If you are using Sendinblue's API to sync real-time contact data or trigger automations, you will need your API key and API v3 access. Find these in Sendinblue under Account Settings > API Keys. However, for a standard CSV-based migration, you do not need API credentials—export and CSV upload are sufficient. AlpacaRelay does not require you to maintain a live Sendinblue API connection; once your contacts are imported, the connection can be severed. If you were automating contact updates via API, this handoff moves Audience Sync (Step 3) to AlpacaRelay's native automation, which is where the expertise replacement accelerates: instead of managing API calls and webhooks, you define conditions once, and AI maintains the sync. Typical setup time: 15 minutes for contact import, 30-45 minutes if you are rebuilding API-based workflows.
How long does a full migration take, and can I do it gradually?
A typical migration timeline is 2-4 weeks for parallel running, plus 1-2 weeks for template rebuilds and automation testing. You can migrate gradually by segment: send your first campaign from AlpacaRelay to your top 10% engaged subscribers (the safest segment for warm-up), monitor deliverability for 1 week, then expand to 50%, then to 100%. This staged approach protects your sender reputation during the 2-4 week ISP warm-up period when new IP addresses build trust with mailbox providers. The gradual migration also gives you time to rebuild Sendinblue automations in AlpacaRelay—a process that moves Automation Design (Step 4) to the platform while AI-scores each email for quality and compliance. For telecom, this means every migrated automation gets scored against industry-specific templates; a rebuild that would take 4-6 hours manually takes 90 minutes with AI-assisted design and scoring. Total effort: roughly 6-10 hours over 4 weeks, versus 15-20 hours if you rush.
What will it cost to run both Sendinblue and AlpacaRelay in parallel?
During your 2-4 week parallel run, you will pay for both platforms on overlapping contact counts. If you have 50,000 contacts, Sendinblue charges for 50,000 and AlpacaRelay charges for 50,000—roughly 30-50% additional cost during the overlap window. For a typical telecom sender, this overlap adds $150-400/month depending on list size. This cost is an investment in deliverability stability: the alternative (migrating cold turkey) risks a 10-20% deliverability dip that could cost $2,000-5,000/month in lost opens and clicks. We recommend treating the overlap as insurance. After 4 weeks, pause Sendinblue, and your costs drop to AlpacaRelay alone. This step transitions Sending Infrastructure (Step 5) while minimizing reputation damage. The payoff: templates imported to AlpacaRelay are immediately scored on the 8-Dimension Email Quality Framework; those scoring 80+ see revenue-per-send improvements of 15-25%, which typically recovers the overlap cost within 60 days.
How does AlpacaRelay score my imported Sendinblue templates, and what does that mean for revenue?
Every template imported from Sendinblue is instantly analyzed against the 8-Dimension Email Quality Framework: Design Responsive-ness, CTA Clarity, Subject Line Effectiveness, Structural Compliance, Personalization Depth, Mobile Optimization, Accessibility, and Sender Authority. Each dimension receives a score out of 10, rolled into a single EQS (Email Quality Score). Telecom templates typically score 72-78/100 on import; after AI-assisted refinement, they climb to 82-88/100. Research shows personalized CTAs convert 202% better than generic versions (HubSpot, State of Marketing Report, 2025), and AI-generated subject lines improve open rates by 5-10% on average (Knak, 2026). When your imported templates move from 75 EQS to 85 EQS, you see measurable revenue lift: templates scoring 80+ generate approximately 15-25% higher click-through rates and 12-18% higher conversion rates compared to pre-migration templates. For a telecom sender with 100,000 monthly sends at average revenue-per-send of $0.08-0.15, that 20% lift translates to $800-2,000/month in incremental revenue. This step moves Template Optimization (Step 6) to AI, which continuously scores and suggests refinements. Your 4-week parallel cost ($150-400) is recovered within 1-2 months of optimized sends.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Sendinblue contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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