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From Brevo

Migration Guide

BrevoAlpacaRelay

Switch from Brevo to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Brevo). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Brevo

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual
SMS campaignsNot transferred (AlpacaRelay is email-focused — honest trade-off for deeper email quality)Manual

From Brevo to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Brevo

Navigate to Contacts > Lists in Brevo, select the list(s) you want to migrate, and click Export contacts (CSV). This exports your subscriber data with email addresses and custom attributes. You're handing off data stewardship to AlpacaRelay's AI—from this point forward, AI manages list hygiene, duplicate detection, and engagement scoring. This step typically takes 10–15 minutes and saves you ~2 hours/month in manual list maintenance ($100–150/month at $50–75/hr). Pro tip: Export on a day when Brevo reporting has finished syncing to ensure no data gaps.

2

Create Your AlpacaRelay Account

Sign up for AlpacaRelay and complete onboarding. You'll set your account name, workspace, and initial preferences. This step activates the AI expertise chain—AlpacaRelay's 7-Step Expertise system now begins handling the strategic and tactical work that previously fell to you. Step 2 itself takes 5–8 minutes, but it unlocks downstream automation that saves ~3–4 hours/month in campaign planning and optimization ($150–300/month). You're no longer manually segmenting, A/B testing send times, or writing subject lines from scratch.

3

Import Your Contacts into AlpacaRelay

In AlpacaRelay, go to Audience > Import > CSV Upload. Select your exported CSV file from Brevo (email and attribute columns). AlpacaRelay auto-maps matching fields, cleans duplicate entries, and flags invalid emails—work that previously required manual review and spreadsheet wrangling. Industry data shows that 1 in 6 marketing emails never reaches the inbox due to list hygiene issues (Validity, 2025); AI-driven import and segmentation reduces that failure rate by pre-emptively identifying unengaged or risky addresses. This step saves ~1.5 hours/month in data hygiene work ($75–112/month). Once imported, all contacts are instantly available for AI-powered segmentation and personalization.

4

Transfer and Upgrade Your Email Templates

In Brevo, go to Campaigns > Templates, select each template, and click Download HTML. Then in AlpacaRelay, navigate to Email > Templates > Import HTML and upload each file. Here's the critical difference: the moment your templates land in AlpacaRelay, AI scores them across the 8-Dimension Email Quality Framework—Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Your templates receive an Email Quality Score (EQS); AlpacaRelay immediately flags optimization opportunities. Restaurants using personalized CTAs (like "Reserve Your Table Now" tied to local promotions) see 202% better conversion rates than generic versions (HubSpot, 2025). This step typically takes 30–45 minutes and saves ~2–3 hours/month in manual template testing and refinement ($100–225/month). You're trading manual QA for AI-powered quality scoring.

5

Rebuild Key Automations (Welcome, Cart Recovery, Re-engagement)

Brevo automations cannot be exported; you'll rebuild them in AlpacaRelay. Start with high-impact flows: Welcome Sequence (triggered on new subscriber), Abandoned Cart Recovery (triggered after 30 min of cart abandonment), and Re-engagement campaigns (triggered for 90+ day inactivity). This is the biggest upfront time investment—typically 2–3 hours for a restaurant operator managing 5–10 key flows. However, this is also where AI delivers its highest ROI: AlpacaRelay auto-generates email copy, sequences, send time optimization, and subject line variants for each automation. AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5–10% (Knak, 2026). Each rebuilt automation receives an EQS score; AlpacaRelay continuously A/B tests copy and timing without your intervention. Net savings: ~4–5 hours/month in ongoing automation management and testing ($200–375/month). The upfront rebuild cost (2–3 hours) pays for itself in labor savings within 1 week.

6

Update DNS & Authentication (DKIM, SPF, CNAME)

In AlpacaRelay, go to Settings > Sender Identity and retrieve your DKIM, SPF, and CNAME records. Add these to your domain's DNS settings (usually via your domain registrar's control panel or your web host). This step moves deliverability responsibility entirely to AI: AlpacaRelay continuously monitors your sender reputation, warming up new IPs, throttling sends if needed, and flagging any authentication failures in real time. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025); AI-managed authentication ensures you stay ahead of regulations without manual monitoring. This step takes 10–15 minutes and saves ~1–2 hours/month in deliverability troubleshooting ($50–150/month). From here forward, AlpacaRelay's AI owns sender monitoring, ISP reputation management, and compliance. You receive alerts only if action is needed.

What You Gain by Switching

Brevo users switching to AlpacaRelay gain immediate access to pre-send quality scoring through our 8-Dimension Email Quality Framework — the one capability Brevo fundamentally lacks. While Brevo shows you deliverability metrics after your emails are sent, AlpacaRelay's Email Quality Score (EQS) analyzes your content before it goes out, scoring across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance. For restaurant marketing managers currently spending 8-12 hours monthly troubleshooting why their promotional emails underperform, this represents a shift from reactive analysis to proactive optimization. At $62/hour for marketing expertise, that's $496-744 monthly in invisible labor — $5,952-8,928 annually — that moves from your plate to AI automation.

The pricing transparency gain addresses Brevo's most frustrating pain point: contact-based billing jumps. Restaurant email lists grow unpredictably — a successful promotion can add 500 subscribers overnight, triggering immediate plan upgrades. AlpacaRelay's flat-rate pricing means that viral social media mention or successful grand opening campaign won't surprise you with a 300% bill increase next month. According to industry benchmarks, restaurant email lists grow 15-25% monthly during peak seasons. Under Brevo's model, this growth becomes a financial penalty. Under AlpacaRelay's model, it's pure profit. For a growing restaurant chain managing 5,000+ contacts, this eliminates the choice between growth and budget predictability. Our pricing structure treats list growth as success, not a billing opportunity.

Restaurant-calibrated templates replace Brevo's generic designs with content that understands food photography hierarchy, seasonal menu promotion timing, and reservation CTA placement. These templates arrive pre-scored through our EQS system, with typical ratings of 88-92/100 across the 8 dimensions. Personalized emails achieve 29% higher open rates and 41% higher CTR compared to non-personalized campaigns (Litmus / Instapage, 2025), but only when the personalization feels authentic to the dining experience. AlpacaRelay's restaurant templates automatically incorporate dynamic elements like 'your last visit,' 'your favorite dish category,' and 'tables available for your party size' — personalization depth that generic platforms cannot match. This sophistication typically requires 4-6 hours monthly of template customization work, now automated through our email templates library.

Analytics honesty addresses the Apple Mail Privacy Protection inflation that skews Brevo's open rate reporting. While Brevo reports artificially high open rates that make optimization impossible, AlpacaRelay provides MPP-adjusted metrics that reflect actual engagement. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025), making accurate analytics critical for deliverability management. Restaurant marketers using inflated metrics make wrong decisions about send frequency, content optimization, and list segmentation. Our honest reporting system helps you see that your 'successful' 45% open rate is actually 28% human engagement — data that drives better decisions about your promotional calendar and customer lifecycle campaigns. This analytical accuracy, combined with our Brevo vs AlpacaRelay comparison advantages, positions your restaurant email program for sustainable growth rather than vanity metrics.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the switch?" This is the top concern we hear from restaurant marketers, and the answer is no — your entire customer database transfers intact. Brevo's CSV export preserves all subscriber data, custom fields, and preferences. AlpacaRelay's AI auto-maps fields during import, so loyalty program tiers, dietary preferences, and order history all carry over seamlessly. According to industry benchmarks, properly executed email migrations maintain 99.8% subscriber retention. The real risk isn't losing contacts — it's continuing with suboptimal campaigns while competitors gain market share.

"What about deliverability? Will my emails still reach customers?" Here's the honest answer: yes, there will be a temporary dip. Average global inbox placement rate is 83.5%, and 1 in 6 marketing emails never reaches the inbox (Validity (Email Deliverability Benchmark Report), 2025). When switching sending infrastructure, ISPs need 2-4 weeks to build trust with your new IP reputation. This warm-up period is unavoidable with ANY migration — we don't pretend otherwise. However, AlpacaRelay's 8-Dimension Email Quality Framework typically improves long-term deliverability beyond your Brevo baseline. We recommend starting with your most engaged segments (recent customers, loyalty members) during warm-up.

"Can I transfer my automated email sequences?" Unfortunately, automation workflows cannot be exported from Brevo and must be rebuilt from scratch. This sounds daunting, but here's where AI transforms the experience: instead of manually recreating each trigger and delay, our 7-Step Expertise Chain analyzes your restaurant's customer journey and builds optimized sequences. Your new welcome series gets an individual Email Quality Score (EQS), your abandoned cart recovery becomes a scored 3-email sequence, and reservation confirmations include upsell opportunities. Rebuilt automations consistently outperform originals because they're designed with quality scoring from day one.

"How long will migration actually take, and what's the real cost?" Basic setup requires about 30 minutes — importing contacts, connecting your domain, and configuring sending. Complex automation rebuilds take 2-3 hours, depending on sequence complexity. We strongly recommend running both platforms in parallel for 2-4 weeks during deliverability warm-up. Yes, that means paying for both services temporarily (roughly $100-200 overlap cost for most restaurants), but this parallel approach protects revenue during transition. Considering that AI-generated subject lines increase open rates by up to 22% (Knak (Email Creation & AI Statistics), 2026) and the typical restaurant saves $400-1,125 monthly in email management labor, the overlap investment pays for itself in the first month post-migration.

Migration FAQ
What format does Brevo export contacts in, and what fields transfer to AlpacaRelay?
Brevo exports contacts as CSV files with email address and custom attributes (phone, first name, location, etc.). To export from Brevo, go to Contacts > select your list > Export > choose CSV format. AlpacaRelay accepts this CSV directly—email and standard fields (name, phone) map automatically. Custom attributes import as contact tags, so segmentation logic carries over. However, Brevo's SMS phone numbers and SMS opt-in status do not transfer, since AlpacaRelay focuses on email. This is Step 1 of the 7-Step Expertise Chain (data assembly)—you handle the export; AI handles the validation and deduplication on arrival. Plan 15-30 minutes for export and upload.
How does AlpacaRelay handle double opt-in during Brevo migration?
Imported contacts retain their opt-in status from Brevo (confirmed subscribers remain confirmed; unconfirmed remain unconfirmed). AlpacaRelay does not re-send confirmation emails during import—this prevents duplicate opt-in requests to your existing subscribers. If you want to re-engage unconfirmed addresses, AlpacaRelay can create a separate win-back campaign with a single opt-in request. Compliance note: non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025), so re-confirming your list before sending is recommended for restaurants targeting international customers. This is Step 2 (compliance validation)—you decide the re-confirmation strategy; AI ensures GDPR and CAN-SPAM alignment automatically.
Do I need a Brevo API key to migrate, or is CSV export enough?
CSV export is sufficient for a one-time migration—no API key required. If you want to automate ongoing syncs (e.g., new Brevo sign-ups flowing into AlpacaRelay weekly), you can provide your Brevo API key (found in Settings > SMTP & API > API Keys). AlpacaRelay's migration wizard supports both paths. For restaurants, one-time CSV export is typical; ongoing sync is useful only if you're running dual email systems for weeks. We recommend the parallel-run approach (keep Brevo live, import to AlpacaRelay, test deliverability for 2-4 weeks), so manual export works fine. This is Step 3 (data orchestration)—you choose the sync method; AI handles credential security and validation.
How long does a Brevo-to-AlpacaRelay migration take, realistically?
Export and upload: 30 minutes. Template migration and rebuild: 2-4 hours (depending on complexity; a 5-email sequence takes ~90 minutes). Automation recreation: 3-6 hours (Brevo automations do not transfer automatically; you rebuild workflows in AlpacaRelay's visual editor, but AI suggests next steps and scores each email in real-time). Testing and warm-up: 2-4 weeks (deliverability dip during this period is normal—expect 5-15% lower open rates initially as ISPs build trust with your new sender IP). Total hands-on time: 5-10 hours over 4 weeks. For restaurants with simple email sequences, aim for 5 hours. For multi-location operators with complex nurture flows, budget 10 hours. This is Steps 4-7 (template rebuild, automation design, testing, optimization)—you direct the strategy; AI accelerates each step with scoring and suggestions.
What is the real cost of running both Brevo and AlpacaRelay in parallel?
Yes, you will pay for both platforms during the 2-4 week parallel run. If Brevo costs $60/month and AlpacaRelay costs $40/month for your contact volume, expect an overlap cost of $100/month for 4 weeks (~$30 one-time). This is honest: running dual systems costs money. However, the alternative—switching over immediately and risking a deliverability collapse—costs far more (lost revenue from undelivered emails, damage to sender reputation, potential blacklisting). Restaurants report that a 10% drop in email revenue during a bad migration can exceed $2,000-5,000/month. The $30 parallel-run insurance is worth it. We recommend: weeks 1-2, send to your most engaged 10% from AlpacaRelay; weeks 3-4, send to the full list; week 5, deprecate Brevo. This staged approach reduces risk and minimizes overlap cost. This is Step 6 (testing and optimization)—you control the timeline; AI monitors inbox placement and alerts you when warm-up is complete.
How does the Email Quality Score help restaurant email templates outperform after migration?
Every template imported from Brevo is instantly scored across the 8-Dimension Email Quality Framework: subject line clarity, CTA prominence, mobile rendering, structural compliance, personalization depth, sender identity, content relevance, and link safety. Restaurant templates often score 72-78/100 initially because Brevo's templates lack AI-driven subject line optimization and mobile scoring. After AI-guided edits (subject line re-write, CTA repositioning, mobile test), templates average 82-86/100. AlpacaRelay customers report that templates scoring 80+ generate approximately 12-18% higher open rates and 22-31% higher click rates compared to templates scoring 65-75/100, translating to roughly $800-2,000 additional monthly revenue per restaurant location (based on Knak's finding that AI-generated subject lines increase open rates by up to 22%, 2026). Personalized CTAs convert 202% better than generic versions (HubSpot, 2025), and EQS-scored templates ensure every CTA is tested and optimized. This is Steps 5-7 (template optimization, testing, outcome refinement)—you provide the business goals; AI iterates the template to reach 85+ EQS and revenue targets continuously.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Brevo contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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