Migration Guide
Switch from Brevo to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Brevo). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Brevo
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
| SMS campaigns | Not transferred (AlpacaRelay is email-focused — honest trade-off for deeper email quality) | Manual |
6 Steps to Move from Brevo
Step-by-Step Migration
Export Your Contacts from Brevo
Navigate to Contacts > Lists in Brevo, select the list(s) you want to migrate, and click Export contacts (CSV). This exports your subscriber data—email addresses, names, custom attributes, and engagement history—into a single CSV file. You're transferring data ownership from Brevo's infrastructure to AlpacaRelay's AI-powered contact management system. This step typically takes 10–15 minutes and saves you approximately $50–75 in manual data entry labor per export cycle.
Create Your AlpacaRelay Account
Sign up for AlpacaRelay and complete your account setup, including workspace name, industry classification (Government/Public Sector), and authentication details. This step activates the 7-Step Expertise Chain—moving from manual email operations to AI-assisted workflows. By enabling the AI expertise layer at account creation, you unlock real-time Email Quality Scoring and automated compliance monitoring. Account setup takes 5–10 minutes and represents the gateway to automated quality control that Brevo requires you to manage manually.
Import Contacts and Map Attributes
Upload your CSV file into AlpacaRelay via Audience > Import Contacts. Map your Brevo columns (email, first name, custom attributes, tags) to AlpacaRelay's data fields. AlpacaRelay's AI automatically detects duplicate records, validates email formatting, and flags compliance issues—tasks that typically require 1–2 hours of manual review in most platforms. Government agencies especially benefit here: the AI flags non-compliant addresses and applies GDPR/FEC tagging automatically. This step moves data cleaning and validation from your team to AI, saving approximately 90–120 minutes of manual effort per import.
Transfer and Upgrade Your Email Templates
In Brevo, navigate to Campaigns > Templates, select each template, and click Download HTML. Import these HTML files into AlpacaRelay via Templates > Upload. Here's the critical difference: AlpacaRelay's 8-Dimension Email Quality Framework instantly scores every imported template across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Your Brevo templates receive an Email Quality Score (EQS) on import—typically 72–78 for legacy templates. AlpacaRelay then flags specific improvements (e.g., "CTA button contrast fails WCAG 2.1 AA") and auto-suggests upgrades. This auditing and recommendation step would take your team 3–4 hours manually; AI completes it in seconds.
Rebuild Key Automations (and Watch AI Improve Them)
Brevo does not support automation export; you must rebuild sequences in AlpacaRelay. This is a trade-off: Brevo's automation builder is visual, but AlpacaRelay's automations integrate AI optimization at every node. Rebuild your most critical sequences—welcome series, abandoned cart recovery, re-engagement campaigns—in AlpacaRelay. For each email in the sequence, the AI generates an EQS score and suggests subject line improvements. For example, a standard Brevo welcome email (typically 68–74 EQS) becomes a 3-email AlpacaRelay sequence with each email individually scored. AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5–10% (Knak, 2026). Rebuilding 5–10 key automations takes 2–3 hours; the AI upgrade layer saves you 4–6 hours of ongoing A/B testing.
Update DNS/DKIM/SPF Authentication and Enable AI Monitoring
Point your domain's DKIM and SPF records to AlpacaRelay's sending infrastructure. Navigate to Settings > Email Authentication in AlpacaRelay and follow the DNS update wizard—AlpacaRelay provides the exact CNAME/TXT records to add to your domain host. This step transfers deliverability responsibility from Brevo to AlpacaRelay, where AI monitors inbox placement in real time. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025), making this step critical for government agencies. Average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity, 2025). AlpacaRelay's AI continuously scans your sends against ISP feedback loops and adjusts sending patterns proactively. DNS updates take 15–30 minutes; AI monitoring runs 24/7 thereafter, eliminating 3–5 hours/month of manual deliverability review.
What You Gain by Switching
Government agencies switching from Brevo to AlpacaRelay gain something their current platform can't deliver: pre-send quality scoring through the 8-Dimension Email Quality Framework. While Brevo offers multichannel messaging and built-in CRM features, it lacks the AI-powered email optimization that prevents compliance issues before they reach citizen inboxes. According to Google's 2025 enforcement guidelines, non-compliant email traffic faces temporary and permanent rejections starting November 2025 — a risk government communications simply cannot afford. With AlpacaRelay's Email Quality Score (EQS), every message is evaluated across deliverability, mobile render, and structural compliance before sending, moving quality assurance from your team's manual checklist to automated AI expertise.
The invisible labor costs of managing Brevo add up faster than most agencies realize. Between manually checking message compliance, troubleshooting deliverability issues, and ensuring accessibility standards, the average government email manager spends 12-15 hours monthly on tasks that AlpacaRelay's 7-Step Expertise Chain automates. At a conservative $60/hour for specialized government communications work, that represents $8,640-$10,800 in annual labor costs per email manager. After migration, these same oversight tasks require less than 30 minutes monthly, as AI handles steps 1-7 of the email creation and optimization process. The pricing transparency also eliminates Brevo's contact-based scaling surprises — government lists grow unpredictably, and flat-rate pricing provides budget certainty.
Industry data shows that personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized messages (Litmus / Instapage, 2025). AlpacaRelay's government-calibrated email templates incorporate citizen engagement patterns specific to public sector communications, while Brevo's generic templates require extensive customization for government use cases. The platform's honest analytics also cut through Apple Mail Privacy Protection inflation — while Brevo reports optimistic open rates that include false positives, AlpacaRelay provides adjusted metrics that reflect actual citizen engagement, crucial for accurate program assessment and compliance reporting.
We acknowledge what you'll lose in the switch: Brevo's very affordable pricing with unlimited contacts on their free plan, true multichannel capabilities including SMS and WhatsApp integration, and the convenience of a built-in CRM system. These are genuine advantages that work well for agencies needing comprehensive communication tools beyond email. However, for government entities where email compliance, deliverability assurance, and citizen accessibility are non-negotiable, the Brevo vs AlpacaRelay comparison consistently favors AlpacaRelay's specialized approach. With average global inbox placement rates at just 83.5% — meaning 1 in 6 marketing emails never reaches the inbox (Validity, 2025) — government agencies need the expertise replacement that moves email optimization from human oversight to AI precision.
The migration investment pays for itself within 3-4 months through reduced oversight labor and improved citizen engagement rates. While other Brevo alternatives focus on feature parity, AlpacaRelay transforms how government email works — from manual compliance checking to AI-powered quality assurance, from generic templates to citizen-optimized messaging, from inflated metrics to honest performance data that supports accurate program evaluation and stakeholder reporting.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the switch?" This is the number one fear we hear from government agencies considering a migration from Brevo. The answer is no — your complete subscriber database transfers intact through CSV export. Brevo's export functionality preserves all contact data, custom fields, and subscription preferences. AlpacaRelay's AI automatically maps fields during import, ensuring nothing gets lost in translation. Your citizen contact lists, department subscribers, and stakeholder segments all transfer seamlessly. According to Validity's 2025 Email Deliverability Benchmark Report, proper data migration maintains 100% contact integrity when following standard CSV protocols.
"Will my deliverability drop?" Here's where we give you the honest truth that other platforms won't: Yes, temporarily. A 2-4 week deliverability dip is normal and unavoidable with ANY email infrastructure migration — we do not pretend otherwise. When you switch sending infrastructure, ISPs need time to build trust with new IP addresses and authentication protocols. Average global inbox placement sits at 83.5%, but during warm-up periods, government agencies typically see 10-15% lower delivery rates initially (Validity, 2025). However, with proper warm-up protocols and AlpacaRelay's compliance-first infrastructure, deliverability recovers within 2-4 weeks and often exceeds your previous Brevo performance due to our specialized government compliance features.
"What happens to my automated sequences?" Another honest answer: Brevo automations cannot export and must be rebuilt from scratch. This sounds daunting, but here's the upgrade opportunity — AlpacaRelay's AI doesn't just recreate your workflows, it enhances them. Your rebuilt sequences get individual Email Quality Scores across the 8-Dimension Email Quality Framework, identifying improvement opportunities you never had visibility into before. That basic welcome series becomes a quality-scored 3-email nurture sequence. Your manual newsletter updates become AI-optimized sends with personalized content blocks. Most government clients discover their rebuilt automations outperform the originals by 15-25% within the first month.
"How long will this actually take?" For basic migration — contacts, templates, and simple workflows — budget 30 minutes. Complex multi-step automations with conditional logic require 2-3 hours of setup time. Here's our critical recommendation: run both platforms in parallel for 2-4 weeks. Yes, that means paying for both temporarily, which costs approximately $400-1,125 monthly depending on your Brevo plan. But this parallel approach eliminates risk while your new infrastructure warms up. Given that AlpacaRelay's AI automation saves government teams 8-12 hours monthly in manual email management, the parallel period investment pays for itself within 60 days through reduced labor costs alone.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Brevo contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
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