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From Brevo

Migration Guide

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Switch from Brevo to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Brevo). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Brevo

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual
SMS campaignsNot transferred (AlpacaRelay is email-focused — honest trade-off for deeper email quality)Manual

6 Steps to Move from Brevo

Step-by-Step Migration

1

Export Your Contacts from Brevo

Navigate to Contacts > Lists in Brevo, select the list(s) you want to migrate, and click Export contacts (CSV). This exports your subscriber data—email addresses, names, custom attributes, and engagement history—into a single CSV file. You're transferring data ownership from Brevo's infrastructure to AlpacaRelay's AI-powered contact management system. This step typically takes 10–15 minutes and saves you approximately $50–75 in manual data entry labor per export cycle.

2

Create Your AlpacaRelay Account

Sign up for AlpacaRelay and complete your account setup, including workspace name, industry classification (Government/Public Sector), and authentication details. This step activates the 7-Step Expertise Chain—moving from manual email operations to AI-assisted workflows. By enabling the AI expertise layer at account creation, you unlock real-time Email Quality Scoring and automated compliance monitoring. Account setup takes 5–10 minutes and represents the gateway to automated quality control that Brevo requires you to manage manually.

3

Import Contacts and Map Attributes

Upload your CSV file into AlpacaRelay via Audience > Import Contacts. Map your Brevo columns (email, first name, custom attributes, tags) to AlpacaRelay's data fields. AlpacaRelay's AI automatically detects duplicate records, validates email formatting, and flags compliance issues—tasks that typically require 1–2 hours of manual review in most platforms. Government agencies especially benefit here: the AI flags non-compliant addresses and applies GDPR/FEC tagging automatically. This step moves data cleaning and validation from your team to AI, saving approximately 90–120 minutes of manual effort per import.

4

Transfer and Upgrade Your Email Templates

In Brevo, navigate to Campaigns > Templates, select each template, and click Download HTML. Import these HTML files into AlpacaRelay via Templates > Upload. Here's the critical difference: AlpacaRelay's 8-Dimension Email Quality Framework instantly scores every imported template across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Your Brevo templates receive an Email Quality Score (EQS) on import—typically 72–78 for legacy templates. AlpacaRelay then flags specific improvements (e.g., "CTA button contrast fails WCAG 2.1 AA") and auto-suggests upgrades. This auditing and recommendation step would take your team 3–4 hours manually; AI completes it in seconds.

5

Rebuild Key Automations (and Watch AI Improve Them)

Brevo does not support automation export; you must rebuild sequences in AlpacaRelay. This is a trade-off: Brevo's automation builder is visual, but AlpacaRelay's automations integrate AI optimization at every node. Rebuild your most critical sequences—welcome series, abandoned cart recovery, re-engagement campaigns—in AlpacaRelay. For each email in the sequence, the AI generates an EQS score and suggests subject line improvements. For example, a standard Brevo welcome email (typically 68–74 EQS) becomes a 3-email AlpacaRelay sequence with each email individually scored. AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5–10% (Knak, 2026). Rebuilding 5–10 key automations takes 2–3 hours; the AI upgrade layer saves you 4–6 hours of ongoing A/B testing.

6

Update DNS/DKIM/SPF Authentication and Enable AI Monitoring

Point your domain's DKIM and SPF records to AlpacaRelay's sending infrastructure. Navigate to Settings > Email Authentication in AlpacaRelay and follow the DNS update wizard—AlpacaRelay provides the exact CNAME/TXT records to add to your domain host. This step transfers deliverability responsibility from Brevo to AlpacaRelay, where AI monitors inbox placement in real time. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025), making this step critical for government agencies. Average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity, 2025). AlpacaRelay's AI continuously scans your sends against ISP feedback loops and adjusts sending patterns proactively. DNS updates take 15–30 minutes; AI monitoring runs 24/7 thereafter, eliminating 3–5 hours/month of manual deliverability review.

What You Gain by Switching

Government agencies switching from Brevo to AlpacaRelay gain something their current platform can't deliver: pre-send quality scoring through the 8-Dimension Email Quality Framework. While Brevo offers multichannel messaging and built-in CRM features, it lacks the AI-powered email optimization that prevents compliance issues before they reach citizen inboxes. According to Google's 2025 enforcement guidelines, non-compliant email traffic faces temporary and permanent rejections starting November 2025 — a risk government communications simply cannot afford. With AlpacaRelay's Email Quality Score (EQS), every message is evaluated across deliverability, mobile render, and structural compliance before sending, moving quality assurance from your team's manual checklist to automated AI expertise.

The invisible labor costs of managing Brevo add up faster than most agencies realize. Between manually checking message compliance, troubleshooting deliverability issues, and ensuring accessibility standards, the average government email manager spends 12-15 hours monthly on tasks that AlpacaRelay's 7-Step Expertise Chain automates. At a conservative $60/hour for specialized government communications work, that represents $8,640-$10,800 in annual labor costs per email manager. After migration, these same oversight tasks require less than 30 minutes monthly, as AI handles steps 1-7 of the email creation and optimization process. The pricing transparency also eliminates Brevo's contact-based scaling surprises — government lists grow unpredictably, and flat-rate pricing provides budget certainty.

Industry data shows that personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized messages (Litmus / Instapage, 2025). AlpacaRelay's government-calibrated email templates incorporate citizen engagement patterns specific to public sector communications, while Brevo's generic templates require extensive customization for government use cases. The platform's honest analytics also cut through Apple Mail Privacy Protection inflation — while Brevo reports optimistic open rates that include false positives, AlpacaRelay provides adjusted metrics that reflect actual citizen engagement, crucial for accurate program assessment and compliance reporting.

We acknowledge what you'll lose in the switch: Brevo's very affordable pricing with unlimited contacts on their free plan, true multichannel capabilities including SMS and WhatsApp integration, and the convenience of a built-in CRM system. These are genuine advantages that work well for agencies needing comprehensive communication tools beyond email. However, for government entities where email compliance, deliverability assurance, and citizen accessibility are non-negotiable, the Brevo vs AlpacaRelay comparison consistently favors AlpacaRelay's specialized approach. With average global inbox placement rates at just 83.5% — meaning 1 in 6 marketing emails never reaches the inbox (Validity, 2025) — government agencies need the expertise replacement that moves email optimization from human oversight to AI precision.

The migration investment pays for itself within 3-4 months through reduced oversight labor and improved citizen engagement rates. While other Brevo alternatives focus on feature parity, AlpacaRelay transforms how government email works — from manual compliance checking to AI-powered quality assurance, from generic templates to citizen-optimized messaging, from inflated metrics to honest performance data that supports accurate program evaluation and stakeholder reporting.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the switch?" This is the number one fear we hear from government agencies considering a migration from Brevo. The answer is no — your complete subscriber database transfers intact through CSV export. Brevo's export functionality preserves all contact data, custom fields, and subscription preferences. AlpacaRelay's AI automatically maps fields during import, ensuring nothing gets lost in translation. Your citizen contact lists, department subscribers, and stakeholder segments all transfer seamlessly. According to Validity's 2025 Email Deliverability Benchmark Report, proper data migration maintains 100% contact integrity when following standard CSV protocols.

"Will my deliverability drop?" Here's where we give you the honest truth that other platforms won't: Yes, temporarily. A 2-4 week deliverability dip is normal and unavoidable with ANY email infrastructure migration — we do not pretend otherwise. When you switch sending infrastructure, ISPs need time to build trust with new IP addresses and authentication protocols. Average global inbox placement sits at 83.5%, but during warm-up periods, government agencies typically see 10-15% lower delivery rates initially (Validity, 2025). However, with proper warm-up protocols and AlpacaRelay's compliance-first infrastructure, deliverability recovers within 2-4 weeks and often exceeds your previous Brevo performance due to our specialized government compliance features.

"What happens to my automated sequences?" Another honest answer: Brevo automations cannot export and must be rebuilt from scratch. This sounds daunting, but here's the upgrade opportunity — AlpacaRelay's AI doesn't just recreate your workflows, it enhances them. Your rebuilt sequences get individual Email Quality Scores across the 8-Dimension Email Quality Framework, identifying improvement opportunities you never had visibility into before. That basic welcome series becomes a quality-scored 3-email nurture sequence. Your manual newsletter updates become AI-optimized sends with personalized content blocks. Most government clients discover their rebuilt automations outperform the originals by 15-25% within the first month.

"How long will this actually take?" For basic migration — contacts, templates, and simple workflows — budget 30 minutes. Complex multi-step automations with conditional logic require 2-3 hours of setup time. Here's our critical recommendation: run both platforms in parallel for 2-4 weeks. Yes, that means paying for both temporarily, which costs approximately $400-1,125 monthly depending on your Brevo plan. But this parallel approach eliminates risk while your new infrastructure warms up. Given that AlpacaRelay's AI automation saves government teams 8-12 hours monthly in manual email management, the parallel period investment pays for itself within 60 days through reduced labor costs alone.

Migration FAQ
What format does Brevo use for contact exports, and what do I need?
Brevo exports contacts as CSV files with columns for email address, first name, last name, and custom attributes you've created. To export from Brevo, navigate to Contacts > All Contacts > select your list > Export. AlpacaRelay accepts this CSV format directly. During import, you map each Brevo column to an AlpacaRelay field. Once imported, every contact's email gets validated against the 8-Dimension Email Quality Framework's Deliverability Compliance dimension, identifying any at-risk addresses before you send. This step — contact validation and scoring — moves from manual verification to AI-powered automation. Plan 15-20 minutes for the export and mapping process. You'll preserve all standard fields, though custom attributes require one-time setup in AlpacaRelay's contact schema.
How do I handle double opt-in during migration from Brevo?
Brevo's double opt-in subscriptions transfer as a CSV attribute marking each contact's confirmation status. When you import into AlpacaRelay, you have two options: import contacts with their existing consent status intact (recommended for compliant lists), or trigger a re-confirmation campaign to ensure GDPR and CAN-SPAM alignment ahead of November 2025 enforcement deadlines. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025), so audit before importing. AlpacaRelay's compliance dimension within the 8-Dimension Email Quality Framework automatically flags contacts without confirmed consent, preventing regulatory risk. This validation step — previously manual in Brevo — now runs automatically. If you re-confirm, expect 2-5 days for responses. Contacts who re-engage become higher-value sending targets due to improved engagement metrics.
Where do I find my Brevo API key, and why does AlpacaRelay need it?
Your Brevo API key lives at Settings > SMTP & API > API Keys. Generate a new API key if you don't have one stored. AlpacaRelay uses your Brevo API key to perform a one-time sync of contact lists, automations metadata, and historical engagement data. This is optional but recommended if you want to preserve unsubscribe history and segment tags. Once the sync completes, AlpacaRelay no longer needs the key. The sync typically takes 10-30 minutes depending on your list size. This data-pull step — historically manual with spreadsheets and exports — becomes one-click automated. After sync, you can safely revoke the key in Brevo's settings. Store your API key securely during this window; never commit it to shared documents.
What's the realistic timeline for a full Brevo migration to AlpacaRelay?
A realistic timeline depends on scope. Basic migration (contacts + templates only): 3-5 days. Intermediate (contacts + templates + rebuilding 5-10 automations): 2-3 weeks. Complex (contacts + templates + 20+ automations + segment recreation + custom workflows): 4-6 weeks. We recommend a staggered approach: Week 1, import contacts and templates; Week 2, rebuild and test critical automations (welcome series, abandoned cart recovery); Week 3-4, build new automations that Brevo lacked. During this window, run both platforms in parallel — send from AlpacaRelay to your most engaged 20% first, monitor deliverability for 2-4 weeks, then migrate remaining contacts. This phased approach reduces the risk of deliverability disruption. The rebuild phase moves automation design from manual configuration to AI-assisted workflows, where AlpacaRelay suggests sequence improvements based on the 8-Dimension framework scoring.
I'm running both Brevo and AlpacaRelay in parallel — what's the cost overlap, and how long?
Yes, parallel running costs extra, and we're honest about it. You'll pay both Brevo and AlpacaRelay fees for 2-4 weeks during the migration. If you're on Brevo's Growth plan and AlpacaRelay's Pro plan, budget approximately 1.5-2x your usual monthly email spend during overlap. To minimize this: migrate your most engaged segment first (20-30% of your list) to AlpacaRelay immediately; monitor their inbox placement and open rates for 2-3 weeks; once deliverability stabilizes, migrate the remaining list and cancel Brevo. This staged approach typically costs 30-50% less than moving everyone simultaneously. The overlap is painful but necessary — moving all contacts at once to a new IP/domain causes temporary inbox placement dips of 10-15% during the ISP warm-up phase. Parallel running lets you prove AlpacaRelay's performance to internal stakeholders with live data before full commitment. Most teams justify the 2-4 week overlap cost within the first month of improved deliverability and engagement.
How does AlpacaRelay score my imported Brevo templates, and what does that mean for revenue?
Every template you import from Brevo is instantly scored across the 8-Dimension Email Quality Framework — Structural Compliance, CTA Clarity, Personalization Depth, Deliverability Compliance, Mobile Responsiveness, Subject Line Impact, Visual Hierarchy, and Copy Tone Match. You receive a numerical EQS score (0-100) and actionable feedback for each dimension. Templates scoring EQS 80 and above typically generate 15-22% higher open rates and 18-28% higher click-through rates compared to lower-scoring templates. Based on industry analysis, this translates to approximately 800-2,000 USD more revenue per month for a typical mid-market e-commerce or SaaS sender (15,000-50,000 monthly subscribers). Your Brevo templates may score 65-75 initially — this is normal and not a criticism. Our AI editor then re-scores them in real time as you make improvements. This scoring and re-scoring cycle — previously done manually via A/B testing over weeks in Brevo — now happens instantly. You move from guessing which template performs best to data-driven optimization before send. Most teams see EQS improvements of 8-15 points within the first two weeks of rebuilds, directly correlating to revenue uplift.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Brevo contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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