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From Brevo

Migration Guide

BrevoAlpacaRelay

Switch from Brevo to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Brevo). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Brevo

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual
SMS campaignsNot transferred (AlpacaRelay is email-focused — honest trade-off for deeper email quality)Manual

From Brevo to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Brevo

Navigate to Contacts > Lists in Brevo, select the list(s) you want to migrate, and click Export contacts (CSV). This CSV file contains your email addresses and custom attributes—the foundation of your migration. By exporting now, you're moving data ownership from Brevo's servers to your control, the first move in the 7-Step Expertise Chain. Save the CSV file locally; you'll need it in Step 3.

2

Create Your AlpacaRelay Account

Sign up for AlpacaRelay and complete the account setup wizard. Provide your business name, email domain, and initial contact list size. This step formally activates the AI expertise chain—from this point forward, AlpacaRelay's 8-Dimension Email Quality Framework (EQF) and AI-driven optimization begin working on your behalf. You'll receive API credentials and SMTP details; save these for Step 6.

3

Import Contacts & Activate AI Data Mapping

In AlpacaRelay, go to Contacts > Import and upload the CSV file from Step 1. AlpacaRelay's AI automatically maps columns (email, first name, phone number, etc.) and detects duplicates, invalid addresses, and compliance flags. The system cleans your data in real-time, removing hard bounces and flagged addresses before they enter your list. This is Step 3 of the Expertise Chain: AI now owns data quality, not you.

4

Transfer & Upgrade Email Templates

In Brevo, go to Campaigns > Templates, select each template you use, and download as HTML (click Download HTML next to the template name). Upload these HTML files to AlpacaRelay's Template Library. Upon import, AlpacaRelay's AI instantly scores every template across the 8 Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Each template receives an Email Quality Score (EQS). Step 4 of the Expertise Chain: AI now audits and upgrades your templates, not you.

5

Rebuild Key Automations with AI Upgrades

Brevo does not support automation export (Automation > cannot export; must rebuild). In AlpacaRelay, rebuild your critical automations: welcome sequence, abandoned-cart notifications, service-renewal reminders, bill-pay alerts (common in telecom). As you build each automation, AlpacaRelay's AI scores every email in the sequence and suggests optimizations. This is Step 5 of the Expertise Chain: AI recreates your workflows AND upgrades them in real-time. A typical welcome sequence that took 2–3 hours to design manually now takes 45 minutes; AI handles personalization depth, mobile rendering, and CTA clarity automatically.

6

Update DNS, Authentication & Enable AI Monitoring

In AlpacaRelay Settings > SMTP & API, copy your DKIM and SPF records. Update your email domain's DNS settings to point to AlpacaRelay (this typically takes 10–15 minutes in your domain registrar's control panel). Once DNS is propagated (usually within 1–2 hours), AlpacaRelay begins sending from your domain and monitoring deliverability. This is Step 6 of the Expertise Chain: AI now owns sender reputation and inbox placement monitoring. From this point forward, AlpacaRelay's AI automatically optimizes for ISP feedback, throttles sends if needed, and alerts you to delivery issues.

What You Gain by Switching

Switching from Brevo to AlpacaRelay means moving from manual campaign management to AI-powered expertise automation. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is only 83.5% — meaning 1 in 6 marketing emails never reaches the inbox. For telecom companies managing complex subscriber journeys across service tiers, device upgrades, and retention campaigns, this deliverability gap translates to lost revenue. While Brevo offers affordable pricing with unlimited contacts and multichannel capabilities including SMS and WhatsApp, it lacks the pre-send quality scoring that prevents deliverability disasters before they happen. AlpacaRelay's 8-Dimension Email Quality Framework scores every email across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance — giving you an Email Quality Score (EQS) that predicts inbox placement before you hit send.

The expertise replacement transformation is immediate and measurable. In Brevo, you handle steps 1-7 of campaign creation: audience segmentation, template design, subject line optimization, send time calculation, deliverability checks, performance analysis, and iteration planning. This invisible labor typically consumes 10-15 hours monthly for telecom marketers managing multiple service campaigns. At an average marketing salary of $62/hour, that's $7,440-$11,160 annually in hidden costs. AlpacaRelay's AI handles these seven expertise steps automatically, reducing your monthly involvement to under 30 minutes for campaign approval and strategic oversight. Your existing Brevo workflows — whether promoting 5G upgrades, managing service interruption communications, or running retention campaigns — get rebuilt with AI optimization that Brevo simply cannot provide.

Pricing transparency eliminates the budget anxiety that plagues Brevo users as contact lists grow. While Brevo's free plan with unlimited contacts seems attractive initially, telecom companies quickly hit feature limitations and face pricing jumps when advanced automation becomes necessary. Our pricing structure scales predictably with your business growth, and honest analytics eliminate the inflated open rates caused by Apple's Mail Privacy Protection that Brevo cannot filter out. Industry data shows that personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized campaigns (Litmus/Instapage, 2025). AlpacaRelay's AI personalization goes beyond Brevo's basic merge tags, creating dynamic content blocks that adapt to subscriber service history, device preferences, and engagement patterns.

For telecom-specific campaigns, AlpacaRelay's industry-calibrated email templates outperform generic designs significantly. When a subscriber's contract nears expiration, receives a network upgrade notification, or qualifies for a device promotion, the AI selects optimal subject lines, call-to-action placement, and visual hierarchy based on telecom industry benchmarks rather than broad marketing averages. Research indicates that AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10% (Knak, 2026). Yes, you'll lose Brevo's built-in CRM functionality and true multichannel messaging, but you gain predictive quality scoring that prevents the deliverability issues that cost telecom companies thousands in lost conversions. The Brevo vs AlpacaRelay comparison shows exactly where each platform excels, helping you make an informed migration decision that prioritizes email performance over feature breadth.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the switch?" This is the most common fear, but it's unfounded when you follow proper export procedures. Brevo allows full CSV export of your contact database through Contacts > Export contacts, preserving all subscriber data, custom fields, and subscription preferences. AlpacaRelay's AI automatically maps standard fields like email, name, and phone, while custom fields are preserved through intelligent field matching. According to industry benchmarks, properly executed migrations maintain 99.8% of subscriber data integrity. The key is exporting everything before you begin the switch — no subscriber gets left behind when you have their complete record.

"Will my deliverability suffer?" Here's where we must be honest: yes, temporarily. Any infrastructure change requires ISPs to rebuild trust with your new sending reputation, and this 2-4 week warm-up period is unavoidable regardless of which platform you choose. Average global inbox placement rate sits at 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity Email Deliverability Benchmark Report, 2025). During migration, expect a 15-25% deliverability dip initially, followed by gradual recovery as your sender reputation establishes. This is why we strongly recommend running both Brevo and AlpacaRelay in parallel for 2-4 weeks, sending to your most engaged segments first through AlpacaRelay while maintaining regular campaigns through Brevo.

"What happens to my automation sequences?" This requires rebuilding — Brevo's automation workflows cannot export directly, meaning you'll need to recreate your sequences manually. However, this apparent drawback becomes a significant advantage. AlpacaRelay's AI doesn't just replicate your old automations; it upgrades them using the 8-Dimension Email Quality Framework, scoring each email across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Your rebuilt welcome series or abandoned cart sequence will typically achieve 15-30% higher engagement than the original Brevo version because every email receives individual EQS optimization.

"How long will this actually take?" For basic contact migration and simple email templates, expect 30 minutes of active work. Complex automation rebuilds require 2-3 hours, depending on sequence complexity. The temporary overlap cost of running both platforms seems expensive — potentially $400-1,125 monthly combined — but consider the labor savings ahead. Telecom companies typically spend 12-15 hours monthly managing email campaigns manually. AlpacaRelay reduces this to under 30 minutes through AI automation, creating $600-1,125 monthly savings in invisible labor costs. The 2-4 week overlap investment pays for itself within the first month of full migration, while ensuring zero deliverability risk during the transition.

Migration FAQ
What format does Brevo export contacts in, and what data transfers?
Brevo exports contacts as CSV with email address, first name, last name, and any custom attributes you have created in your contact properties. Navigate to Contacts > All Contacts > select your list > Export to download the file. The CSV includes all standard fields and custom attributes, but note that Brevo's automation workflows, landing pages, and SMS campaigns do not export — only contact records and email templates transfer. When you import into AlpacaRelay, every imported template is instantly scored across the 8-Dimension Email Quality Framework. This shifts Step 2 of the expertise chain (template assessment) from you to AI, which identifies structural issues, compliance gaps, and engagement risks before you send a single email. Most telecom companies see imported templates score between 72 and 85 out of 100, with AI recommendations for immediate improvements.
How does AlpacaRelay handle double opt-in when I import Brevo contacts?
When you import your Brevo CSV, contacts retain their opt-in status from Brevo — AlpacaRelay respects the compliance state you have already established. If a contact is marked as subscribed in Brevo, they import as subscribed in AlpacaRelay. However, best practice for telecom is to send a re-confirmation email to your imported list within the first week, especially because you are switching sending infrastructure (your IP reputation is new to ISPs). This re-engagement step — handled by AlpacaRelay's automation builder — gives you a clean, authenticated list and reduces the risk of spam traps during the deliverability warm-up period. The AI automation builder creates this sequence in under 2 minutes, automating Step 5 of the expertise chain (automation design) that would normally take you 30-45 minutes to build manually in Brevo.
What Brevo settings do I need to export before migration?
You will need your Brevo API key, found in Settings > SMTP & API > API Keys. Copy the full API key string — this allows AlpacaRelay to verify your account and transfer domain authentication records if needed. You should also document your sender domain (the email address domain you send from), any DKIM or SPF records you have configured, and a list of your email templates you plan to migrate. Export your contact list from Contacts > All Contacts > Export, and export individual templates from Campaigns > select template > More actions > Duplicate > export as HTML. The API key requirement removes the need for manual API setup (Step 1 of the expertise chain), reducing your pre-migration checklist from 6 tasks to 1.
How long does the migration take, and what should I expect during parallel running?
A typical Brevo-to-AlpacaRelay migration takes 2-4 weeks running both platforms in parallel. Week 1: import contacts and templates into AlpacaRelay, score them with EQS, and set up your sending domain. Week 2-3: send to your most engaged 20-30 percent of your list from AlpacaRelay while continuing normal sends from Brevo. Monitor open rates, click rates, and bounce rates — expect a 2-4 percent deliverability dip during this warm-up period as ISPs build trust with your new sending IP. Week 4: migrate the remaining list once you confirm AlpacaRelay metrics match or exceed Brevo benchmarks. This parallel period costs extra (you pay for both platforms) but eliminates the risk of losing revenue from a botched cutover. For telecom, where customer retention emails drive recurring revenue, this cost is justified: a single week of poor deliverability on billing reminders or service alerts costs far more than the overlap subscription.
How does EQS scoring work on my imported templates, and what does the score mean for revenue?
Every imported template is scored on the 8-Dimension Email Quality Framework: Content Relevance, CTA Clarity, Personalization Depth, Mobile Rendering, Structural Compliance, Sender Authentication, List Hygiene, and Engagement History. Each dimension scores 0-10. A template scoring 80+ typically generates $800-2,000 more per month in revenue compared to templates scoring below 65, because higher EQS correlates with 5-10 percent open rate lifts and 12-18 percent click rate improvements across telecom use cases (AlpacaRelay analysis based on 2024-2025 telecom account data). When you import from Brevo, AlpacaRelay flags templates with low Structural Compliance (common issue: missing alt text on images) or weak Personalization Depth (common issue: generic subject lines). The AI editor then rebuilds those templates in real time, rescoring them. This automates Step 3 of the expertise chain (template optimization), saving you 3-5 hours per week that you would spend A/B testing subject lines and image formats manually.
Can I run Brevo and AlpacaRelay at the same time, and what will that cost?
Yes, running both platforms in parallel is recommended for 2-4 weeks. During overlap, you pay Brevo's regular subscription plus AlpacaRelay's subscription for the same contact count. For a 100,000-contact telecom list, expect approximately 40-60 percent overlap cost during the transition month — this is an honest trade-off. However, this cost is recouped by avoiding a catastrophic deliverability failure: if you cut over cold and your new sending IP gets flagged, you lose weeks of revenue from service alerts, billing notifications, and promotional campaigns that telecom operators depend on. After week 3-4, when you have confirmed AlpacaRelay deliverability is stable, you cancel Brevo and save money long-term. Additionally, 39 percent of companies test subject lines first before full sends (LLCBuddy, 2026), and AlpacaRelay's AI-powered subject line testing automates this step, reducing your testing cycle from 2 weeks to 2 days, which compounds the savings.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Brevo contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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