Migration Guide
Switch from Brevo to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Brevo). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Brevo
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
| SMS campaigns | Not transferred (AlpacaRelay is email-focused — honest trade-off for deeper email quality) | Manual |
From Brevo to AlpacaRelay
Step-by-Step Migration
Export Your Contacts from Brevo
Navigate to Contacts > Lists in Brevo, select the list you want to migrate, and click Export contacts (CSV). This exports your subscriber database with email addresses and all custom attributes. Download the CSV file to your computer — you now own this data outright, ready to hand it to AI for cleaning and enrichment. Exporting typically takes 5–15 minutes depending on list size, saving you 2–3 hours of manual data entry or API troubleshooting if you were to rebuild from scratch.
Create Your AlpacaRelay Account & Configure Authentication
Sign up for AlpacaRelay and complete your workspace setup. During onboarding, you'll authenticate your sending domain by adding DKIM and SPF records to your DNS provider. This step activates the AI expertise chain — once authentication is live, AlpacaRelay's deliverability intelligence begins monitoring your sending reputation in real time. Configuration takes 10–20 minutes and requires access to your DNS settings (typically through your domain registrar or hosting provider). Government agencies often have stricter authentication requirements; AlpacaRelay enforces DMARC and DKIM alignment by default, meeting or exceeding compliance mandates.
Import Contacts & Let AI Map & Clean Your Data
Upload your CSV file to AlpacaRelay via Contacts > Import. The platform automatically detects email and attribute columns, then offers tag mapping so you can assign custom fields to standardized AlpacaRelay attributes (e.g., 'first_name' → AlpacaRelay First Name). AI auto-deduplicates, validates email syntax, and flags suspicious domains — a task that would take 4–6 hours of manual review. According to industry benchmarks, 1 in 6 marketing emails never reaches the inbox due to poor data hygiene (Validity Email Deliverability Benchmark Report, 2025). AlpacaRelay's import system eliminates this friction before your first send.
Transfer & Score Your Email Templates
In Brevo, go to Campaigns > Templates, select each template you want to keep, and click Download HTML. Save the HTML files locally. Then in AlpacaRelay, navigate to Templates > Import and upload each HTML file. Critically, every imported template is instantly scored across AlpacaRelay's 8-Dimension Email Quality Framework — Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. You'll see an Email Quality Score (EQS) for each template, typically 60–75 for templates from other platforms. This scoring reveals hidden compliance gaps and rendering issues that would otherwise cause deliverability problems or poor mobile performance. Rebuilding and optimizing templates manually takes 3–5 hours per template; AI scoring compresses this to 20–30 minutes total across your entire library.
Rebuild Key Automations (Welcome, Nurture, Cart Recovery)
Brevo's Automation > interface does not support export — automations must be rebuilt in AlpacaRelay. This is honest: it's the one task that cannot be fully automated. However, rebuilding is 60–70% faster in AlpacaRelay because AI suggests sequences, subject lines, and send timing based on your industry and list behavior. For government organizations sending compliance reminders, permit notifications, or citizen engagement campaigns, AlpacaRelay's AI learns from your domain's historical open and click rates, then proposes optimized cadences. Start with your highest-ROI automations (welcome sequences, abandoned application follow-ups, renewal reminders). Each automation rebuild takes 20–40 minutes in AlpacaRelay versus 45–90 minutes in Brevo. Once live, each email in the sequence receives an individual EQS score; a typical welcome sequence improves from EQS 72 (Brevo export) to EQS 88+ (AlpacaRelay rebuild) through structural compliance fixes and CTA clarity enhancements.
Run a Parallel Warm-Up & Monitor Deliverability
Do not cut off Brevo immediately. Send from both platforms for 2–4 weeks: route your most engaged subscribers (top 25% openers/clickers) through AlpacaRelay first, while continuing low-engagement sends via Brevo. This parallel run lets ISPs build trust with AlpacaRelay's sending infrastructure. Expect a temporary 5–15% deliverability dip in week 1–2 as reputation builds, then full recovery by week 3–4 (industry standard warm-up timeline). AlpacaRelay's dashboard monitors authentication health, bounce rates, and spam complaints in real time. After 2–4 weeks, cut over entirely to AlpacaRelay. Throughout, AI monitors sender reputation 24/7 and auto-adjusts send timing to avoid ISP throttling — work you would normally do manually via SNMP log review and ISP feedback loop monitoring.
What You Gain by Switching
Government organizations switching from Brevo to AlpacaRelay typically recover 8-12 hours monthly in email management overhead—invisible labor that costs taxpayers $7,440 annually at standard contractor rates ($62/hour × 10 hours/month × 12 months). The shift moves you from manually handling campaign creation, template design, and performance analysis to AI-powered automation that manages these tasks while you focus on citizen engagement. According to industry benchmarks, AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10% (Knak, 2026)—critical gains when communicating policy updates or emergency notifications to constituents.
The core advantage lies in pre-send quality scoring through our 8-Dimension Email Quality Framework—the one capability Brevo lacks entirely. Where Brevo sends first and analyzes results later, AlpacaRelay's Email Quality Score (EQS) evaluates every message across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance before it leaves your server. Government emails scoring 85+ consistently achieve 31% higher open rates than unscored equivalents. This expertise replacement means AI handles steps 1-7 of email optimization—from compliance checking to mobile rendering—while you retain final approval authority.
Pricing transparency eliminates the budget surprises that plague government IT departments using Brevo's tiered contact limits. Our pricing structure scales predictably without sudden jumps when your citizen database grows. Additionally, our government-calibrated email templates comply with accessibility standards (WCAG 2.1 AA) and visual identity requirements that generic Brevo templates ignore. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025)—essential when communicating time-sensitive information like permit deadlines or public health updates.
Analytics honesty represents another critical gain. While Brevo inflates open rates through Apple Mail Privacy Protection false positives, AlpacaRelay provides accurate engagement metrics essential for government accountability reporting. With average global inbox placement at just 83.5% (Validity, 2025), knowing your true delivery and engagement rates prevents communication gaps during emergencies. Our Brevo vs AlpacaRelay comparison details these measurement differences. However, you will lose Brevo's multichannel capabilities (SMS, WhatsApp, chat) and built-in CRM—features some agencies value for comprehensive citizen communication. The trade-off typically favors email excellence over channel breadth, reducing monthly management time from 10+ hours to under 30 minutes while improving constituent engagement measurably.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the switch?" This is the most common fear we hear from government agencies considering migration, and the answer is reassuring: No, your subscriber list transfers completely intact. Brevo's CSV export preserves every contact field, custom attribute, and subscription status. AlpacaRelay's AI automatically maps your existing fields to our system, so nothing gets lost in translation. Whether you have 500 contacts or 50,000, every subscriber who opted into your communications will seamlessly transfer to your new platform. The process is straightforward: export your audience data from Brevo (Contacts > Export contacts > Download as CSV), and our import wizard handles the technical mapping. Your years of list-building work remains protected.
"Will my email deliverability drop after switching?" Here's where we practice radical honesty: Yes, you will experience a temporary deliverability dip during the first 2-4 weeks. This isn't unique to AlpacaRelay — it happens with ANY email platform migration because ISPs need time to establish trust with new sending infrastructure. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox. During migration warm-up, your rates may temporarily fall below this baseline before recovering. However, our 8-Dimension Email Quality Framework ensures your content quality improves from day one, and most agencies see deliverability exceed their Brevo performance within 4-6 weeks. We strongly recommend running both platforms in parallel during this transition period.
"What happens to my automated email sequences?" This requires complete transparency: Your Brevo automations cannot be exported and will need rebuilding from scratch. This is the most labor-intensive part of any migration. However, here's what makes the rebuild worthwhile — our AI doesn't just recreate your sequences, it upgrades them. Your rebuilt automations receive individual Email Quality Scores across all 8 dimensions, typically outperforming the originals. A basic welcome email becomes a scored 3-email nurture sequence. Your manual newsletter transforms into an AI-optimized campaign. That nonexistent follow-up sequence you've been meaning to create? It becomes a one-click deployment. According to HubSpot's 2025 State of Marketing Report, personalized CTAs convert 202% better than generic versions — your rebuilt sequences leverage this advantage automatically.
"How long will this migration actually take?" For basic list imports and template recreation, budget 30 minutes. For government agencies with complex automation workflows, segmentation rules, and compliance requirements, plan for 2-3 hours of focused work. But here's our honest recommendation: Run both Brevo and AlpacaRelay in parallel for 2-4 weeks. Yes, this means paying for both platforms temporarily — roughly $400-1,125 in overlap costs depending on your list size. However, the long-term labor savings justify this investment. AI-generated subject lines increase open rates by up to 22% according to Knak's 2026 Email Creation & AI Statistics, while our expertise replacement model eliminates 6-8 hours of monthly email management work. That translates to $300-600 in recovered staff time monthly, making the parallel-run cost a wise short-term investment for long-term operational efficiency.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Brevo contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
Start Migration Free