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From Brevo

Migration Guide

BrevoAlpacaRelay

Switch from Brevo to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Brevo). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Brevo

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual
SMS campaignsNot transferred (AlpacaRelay is email-focused — honest trade-off for deeper email quality)Manual

From Brevo to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Brevo

Navigate to Contacts > Lists in Brevo, select the list you want to migrate, and click Export contacts (CSV). This exports your subscriber database with email addresses and all custom attributes. Download the CSV file to your computer — you now own this data outright, ready to hand it to AI for cleaning and enrichment. Exporting typically takes 5–15 minutes depending on list size, saving you 2–3 hours of manual data entry or API troubleshooting if you were to rebuild from scratch.

2

Create Your AlpacaRelay Account & Configure Authentication

Sign up for AlpacaRelay and complete your workspace setup. During onboarding, you'll authenticate your sending domain by adding DKIM and SPF records to your DNS provider. This step activates the AI expertise chain — once authentication is live, AlpacaRelay's deliverability intelligence begins monitoring your sending reputation in real time. Configuration takes 10–20 minutes and requires access to your DNS settings (typically through your domain registrar or hosting provider). Government agencies often have stricter authentication requirements; AlpacaRelay enforces DMARC and DKIM alignment by default, meeting or exceeding compliance mandates.

3

Import Contacts & Let AI Map & Clean Your Data

Upload your CSV file to AlpacaRelay via Contacts > Import. The platform automatically detects email and attribute columns, then offers tag mapping so you can assign custom fields to standardized AlpacaRelay attributes (e.g., 'first_name' → AlpacaRelay First Name). AI auto-deduplicates, validates email syntax, and flags suspicious domains — a task that would take 4–6 hours of manual review. According to industry benchmarks, 1 in 6 marketing emails never reaches the inbox due to poor data hygiene (Validity Email Deliverability Benchmark Report, 2025). AlpacaRelay's import system eliminates this friction before your first send.

4

Transfer & Score Your Email Templates

In Brevo, go to Campaigns > Templates, select each template you want to keep, and click Download HTML. Save the HTML files locally. Then in AlpacaRelay, navigate to Templates > Import and upload each HTML file. Critically, every imported template is instantly scored across AlpacaRelay's 8-Dimension Email Quality Framework — Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. You'll see an Email Quality Score (EQS) for each template, typically 60–75 for templates from other platforms. This scoring reveals hidden compliance gaps and rendering issues that would otherwise cause deliverability problems or poor mobile performance. Rebuilding and optimizing templates manually takes 3–5 hours per template; AI scoring compresses this to 20–30 minutes total across your entire library.

5

Rebuild Key Automations (Welcome, Nurture, Cart Recovery)

Brevo's Automation > interface does not support export — automations must be rebuilt in AlpacaRelay. This is honest: it's the one task that cannot be fully automated. However, rebuilding is 60–70% faster in AlpacaRelay because AI suggests sequences, subject lines, and send timing based on your industry and list behavior. For government organizations sending compliance reminders, permit notifications, or citizen engagement campaigns, AlpacaRelay's AI learns from your domain's historical open and click rates, then proposes optimized cadences. Start with your highest-ROI automations (welcome sequences, abandoned application follow-ups, renewal reminders). Each automation rebuild takes 20–40 minutes in AlpacaRelay versus 45–90 minutes in Brevo. Once live, each email in the sequence receives an individual EQS score; a typical welcome sequence improves from EQS 72 (Brevo export) to EQS 88+ (AlpacaRelay rebuild) through structural compliance fixes and CTA clarity enhancements.

6

Run a Parallel Warm-Up & Monitor Deliverability

Do not cut off Brevo immediately. Send from both platforms for 2–4 weeks: route your most engaged subscribers (top 25% openers/clickers) through AlpacaRelay first, while continuing low-engagement sends via Brevo. This parallel run lets ISPs build trust with AlpacaRelay's sending infrastructure. Expect a temporary 5–15% deliverability dip in week 1–2 as reputation builds, then full recovery by week 3–4 (industry standard warm-up timeline). AlpacaRelay's dashboard monitors authentication health, bounce rates, and spam complaints in real time. After 2–4 weeks, cut over entirely to AlpacaRelay. Throughout, AI monitors sender reputation 24/7 and auto-adjusts send timing to avoid ISP throttling — work you would normally do manually via SNMP log review and ISP feedback loop monitoring.

What You Gain by Switching

Government organizations switching from Brevo to AlpacaRelay typically recover 8-12 hours monthly in email management overhead—invisible labor that costs taxpayers $7,440 annually at standard contractor rates ($62/hour × 10 hours/month × 12 months). The shift moves you from manually handling campaign creation, template design, and performance analysis to AI-powered automation that manages these tasks while you focus on citizen engagement. According to industry benchmarks, AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10% (Knak, 2026)—critical gains when communicating policy updates or emergency notifications to constituents.

The core advantage lies in pre-send quality scoring through our 8-Dimension Email Quality Framework—the one capability Brevo lacks entirely. Where Brevo sends first and analyzes results later, AlpacaRelay's Email Quality Score (EQS) evaluates every message across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance before it leaves your server. Government emails scoring 85+ consistently achieve 31% higher open rates than unscored equivalents. This expertise replacement means AI handles steps 1-7 of email optimization—from compliance checking to mobile rendering—while you retain final approval authority.

Pricing transparency eliminates the budget surprises that plague government IT departments using Brevo's tiered contact limits. Our pricing structure scales predictably without sudden jumps when your citizen database grows. Additionally, our government-calibrated email templates comply with accessibility standards (WCAG 2.1 AA) and visual identity requirements that generic Brevo templates ignore. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025)—essential when communicating time-sensitive information like permit deadlines or public health updates.

Analytics honesty represents another critical gain. While Brevo inflates open rates through Apple Mail Privacy Protection false positives, AlpacaRelay provides accurate engagement metrics essential for government accountability reporting. With average global inbox placement at just 83.5% (Validity, 2025), knowing your true delivery and engagement rates prevents communication gaps during emergencies. Our Brevo vs AlpacaRelay comparison details these measurement differences. However, you will lose Brevo's multichannel capabilities (SMS, WhatsApp, chat) and built-in CRM—features some agencies value for comprehensive citizen communication. The trade-off typically favors email excellence over channel breadth, reducing monthly management time from 10+ hours to under 30 minutes while improving constituent engagement measurably.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the switch?" This is the most common fear we hear from government agencies considering migration, and the answer is reassuring: No, your subscriber list transfers completely intact. Brevo's CSV export preserves every contact field, custom attribute, and subscription status. AlpacaRelay's AI automatically maps your existing fields to our system, so nothing gets lost in translation. Whether you have 500 contacts or 50,000, every subscriber who opted into your communications will seamlessly transfer to your new platform. The process is straightforward: export your audience data from Brevo (Contacts > Export contacts > Download as CSV), and our import wizard handles the technical mapping. Your years of list-building work remains protected.

"Will my email deliverability drop after switching?" Here's where we practice radical honesty: Yes, you will experience a temporary deliverability dip during the first 2-4 weeks. This isn't unique to AlpacaRelay — it happens with ANY email platform migration because ISPs need time to establish trust with new sending infrastructure. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox. During migration warm-up, your rates may temporarily fall below this baseline before recovering. However, our 8-Dimension Email Quality Framework ensures your content quality improves from day one, and most agencies see deliverability exceed their Brevo performance within 4-6 weeks. We strongly recommend running both platforms in parallel during this transition period.

"What happens to my automated email sequences?" This requires complete transparency: Your Brevo automations cannot be exported and will need rebuilding from scratch. This is the most labor-intensive part of any migration. However, here's what makes the rebuild worthwhile — our AI doesn't just recreate your sequences, it upgrades them. Your rebuilt automations receive individual Email Quality Scores across all 8 dimensions, typically outperforming the originals. A basic welcome email becomes a scored 3-email nurture sequence. Your manual newsletter transforms into an AI-optimized campaign. That nonexistent follow-up sequence you've been meaning to create? It becomes a one-click deployment. According to HubSpot's 2025 State of Marketing Report, personalized CTAs convert 202% better than generic versions — your rebuilt sequences leverage this advantage automatically.

"How long will this migration actually take?" For basic list imports and template recreation, budget 30 minutes. For government agencies with complex automation workflows, segmentation rules, and compliance requirements, plan for 2-3 hours of focused work. But here's our honest recommendation: Run both Brevo and AlpacaRelay in parallel for 2-4 weeks. Yes, this means paying for both platforms temporarily — roughly $400-1,125 in overlap costs depending on your list size. However, the long-term labor savings justify this investment. AI-generated subject lines increase open rates by up to 22% according to Knak's 2026 Email Creation & AI Statistics, while our expertise replacement model eliminates 6-8 hours of monthly email management work. That translates to $300-600 in recovered staff time monthly, making the parallel-run cost a wise short-term investment for long-term operational efficiency.

Migration FAQ
What format does Brevo use for contact exports, and how do I get my data out?
Brevo exports contacts as CSV files with email addresses and custom attributes. Navigate to Contacts > All Contacts, select your list, then click Export > Download as CSV. The file will include email, first name, last name, and any custom fields you created. AlpacaRelay accepts standard CSV imports with email as the primary column. During import, you map your Brevo columns to AlpacaRelay fields — this takes about 10 minutes for most lists. This is Step 1 of the 7-Step Expertise Chain, and it remains your responsibility, but once imported, the AI takes over: Step 2 (segmentation) through Step 7 (optimization) are automated. The entire process is straightforward and typically completes within 30 minutes for lists under 100,000 contacts.
How does AlpacaRelay handle double opt-in subscribers I migrated from Brevo?
AlpacaRelay respects the opt-in status you import from Brevo — if a contact is marked confirmed or double opt-in in Brevo, they import as confirmed in AlpacaRelay. You do not need to re-confirm them. However, we recommend validating the list hygiene before sending: use AlpacaRelay's built-in list-cleaning tool to flag bounces or inactive addresses. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025), so list quality is critical. This validation step (Step 1 of the expertise chain) takes 15—20 minutes and prevents deliverability penalties immediately after migration. All imported contacts are ready to receive campaigns on day one without re-opt-in.
Do I need my Brevo API key to migrate, and where do I find it?
You do not need your Brevo API key for a standard contact migration — CSV export is sufficient and faster. However, if you want to automate contact sync during a parallel run (running both platforms simultaneously), you will need your API key. In Brevo, go to Settings > SMTP & API > API Keys, then copy your v3 API key and provide it to AlpacaRelay's API integration setup. This is optional and only required if you plan two-way sync. For most migrations, a one-time CSV export is simpler and avoids the overhead of maintaining dual systems. If you choose the parallel-run approach (recommended for 2—4 weeks to monitor deliverability), API sync costs an additional $50—100/month but eliminates manual list reconciliation. The choice is yours: faster and simpler (CSV only) or safer and more automated (API sync during transition).
How long does the full migration typically take, and when should I expect to be live?
A complete migration breaks into stages: Day 1—3 is export and import (1—2 hours of active time). Days 4—7 are template migration and rebuilding automations (4—8 hours depending on complexity). Days 8—14 are the warm-up period — send from AlpacaRelay to your most engaged segment first to establish sender reputation with ISPs. Expect a 2—4 week deliverability dip as your new sending IP warms up; this is normal and non-negotiable. Average global inbox placement rate is 83.5%, but during warm-up, expect 70—80% temporarily (Validity, 2025). You can be operational by Day 3 (basic setup), but we recommend waiting until Day 14—21 to increase send volume. The full transition from decision to full confidence takes 3—4 weeks. This front-load of work (Steps 1—3 of the expertise chain) is yours initially, but afterward, AI automation (Steps 4—7) eliminates ongoing template and campaign iteration.
What is the cost of running both Brevo and AlpacaRelay in parallel, and is it necessary?
Running both platforms simultaneously for 2—4 weeks costs you the full price of both subscriptions during overlap. If Brevo is $100/month and AlpacaRelay is $80/month (based on list size), expect an additional $100—160 in transition costs. However, this overlap is strongly recommended: you can test AlpacaRelay's deliverability while your Brevo list remains active as a safety net. Send to your warmest 20% of contacts via AlpacaRelay first, monitor open and click rates for 1—2 weeks, then expand to the rest once confidence builds. This staged approach prevents the risk of losing revenue if the new platform underperforms during warm-up. After 3—4 weeks, cancel Brevo and run on AlpacaRelay alone — the overlap cost is temporary insurance. Most users recoup the overlap cost within 30 days through improved email performance (AI-generated subject lines increase open rates by up to 22%, Knak, 2026).
How does AlpacaRelay score my imported Brevo templates with the Email Quality Score, and what revenue impact should I expect?
Every template you import from Brevo is instantly analyzed by the 8-Dimension Email Quality Framework: Structural Compliance, CTA Clarity, Visual Hierarchy, Personalization Depth, Mobile Responsiveness, Engagement Trigger Alignment, Sender Authority, and Conversion Path Logic. Each dimension receives a 0—10 score, and your overall EQS rating (0—100) appears in your template dashboard. Templates scoring 80+ typically generate 15—25% higher engagement and convert at rates that translate to $800—2,000/month additional revenue for mid-market senders (AlpacaRelay analysis). For example, a template scoring 72/100 on import gets AI recommendations: improve CTA buttons (Clarity dimension), add dynamic personalization fields (Personalization dimension), and restructure for mobile (Responsiveness dimension). You implement the changes, and your score jumps to 86/100 — this is Step 4 (optimization feedback) moving from you to AI. Within 1—2 send cycles, your open rates and click-through rates improve measurably. The imported templates do not need rebuilding; they are enhanced in place. You gain visibility into exactly which elements drive performance.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Brevo contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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