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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

6 steps to move from Braze to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze Dashboard > Audience > Users > Export User Data. Select all segments or choose specific ones, then export as CSV. This takes 5–15 minutes depending on your list size. Braze will email you a download link within a few minutes. Your job here: download the file and verify the column headers (email, first_name, last_name, tags, custom_attributes). After this step, AI takes ownership of data quality—no more manual list cleaning.

2

Create Your AlpacaRelay Account & Activate AI Oversight

Sign up at alpacarelay.com and complete onboarding. Provide your workspace name, timezone, and initial authentication email. AlpacaRelay immediately assigns you an Email Quality Score (EQS) baseline and activates the 8-Dimension Email Quality Framework monitoring. This step is instantaneous—you're now in the AI expertise chain. No manual configuration needed yet.

3

Import Contacts & Let AI Auto-Map & Clean Your Data

In AlpacaRelay, go to Contacts > Import > CSV Upload. Select your exported CSV file. AlpacaRelay's AI engine automatically maps columns (email → Email, first_name → First Name, tags → Tags) and flags duplicates, invalid emails, and unsubscribes. Review the mapping preview, then confirm. The system deduplicates and validates in real-time. Your role: confirm the mapping (30 seconds). AI's role: clean 100% of your data. You no longer spend 2–3 hours manually scrubbing lists.

4

Transfer Templates & AI Scores All 8 Dimensions

In Braze, go to Templates > Email Templates > [Select template] > Export as HTML. Download each template. In AlpacaRelay, go to Templates > Import Template > Paste HTML. AlpacaRelay instantly scans every imported template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance) and assigns an individual EQS score to each. You'll see which templates need upgrades immediately. Average improvement: templates score 15–20 points higher after AI optimization suggestions are applied.

5

Rebuild Key Automations (Welcome, Abandoned Cart, Re-engagement)

Braze automations cannot be exported; you'll rebuild them in AlpacaRelay. Start with your highest-ROI flows (welcome sequence, abandoned cart). In AlpacaRelay, go to Automations > Create New > Choose trigger (e.g., 'New subscriber' or 'Cart abandoned'). AI rebuilds the logic and sequences, then scores every email in the workflow across all 8 dimensions. Typical EQS improvement: 18–25 points per email when recreated with AI optimization. For example, a standard welcome sequence (1 email) becomes a 3-email nurture with progressive personalization, each email individually scored and optimized.

6

Update DNS/Authentication & Hand Off Deliverability to AI

Go to Settings > Authentication > Add Domain. AlpacaRelay will provide DKIM, SPF, and DMARC records. Add these to your domain's DNS provider (e.g., GoDaddy, Namecheap, Route 53). Verification typically completes within 1–2 hours. Once verified, AlpacaRelay's AI monitors your domain reputation, IP warm-up, bounce rates, and complaint rates in real-time. You no longer manually track deliverability; AI alerts you to issues before they impact your sender score. From here forward, every email is monitored for compliance with November 2025 Google & Yahoo authentication mandates.

What You Gain by Switching

Braze users switching to AlpacaRelay typically save $7,440 annually in invisible labor costs — the hidden hours spent managing complex workflows, debugging campaign issues, and deciphering inflated analytics. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement sits at 83.5%, with 1 in 6 marketing emails never reaching the inbox. Yet Braze's analytics often mask this reality through Apple Mail Privacy Protection inflation, leaving subscription marketers flying blind on true engagement. AlpacaRelay's honest analytics show actual opens, clicks, and conversions without the MPP mirage that's led countless Braze users to optimize for phantom engagement.

The expertise replacement is immediate and measurable. Where Braze requires you to handle Steps 1-7 of the email creation process — from subject line optimization to deliverability analysis — AlpacaRelay's AI handles Steps 1-7 automatically. Your subscription welcome sequences get pre-scored through the 8-Dimension Email Quality Framework before sending, catching deliverability issues that Braze's send-and-hope approach misses. Industry data shows that personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025), yet Braze's enterprise complexity makes true personalization a full-time job. AlpacaRelay's industry-calibrated templates deliver this personalization automatically, transforming 10+ hours of monthly template work into 30 minutes of monthly oversight.

Pricing transparency becomes your biggest operational win. Braze's usage-based model creates budget anxiety every month — will this campaign push you into the next tier? Will adding segments trigger overage fees? Our pricing structure eliminates surprise jumps, letting you plan subscription growth without financial guesswork. The Email Quality Score (EQS) provides the one thing Braze fundamentally lacks: predictive quality assessment. Every email gets scored across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance before it leaves your account. When comparing Braze vs AlpacaRelay, this pre-send intelligence stands as the clearest differentiator.

Let's acknowledge the trade-offs honestly. You're leaving behind Braze's powerful cross-channel orchestration, real-time data processing capabilities, and enterprise scale that handles 37+ billion messages monthly. Their mobile push and in-app messaging integration remains industry-leading. However, for subscription-focused marketers, these enterprise features often represent over-engineering. You're paying for NASA-level complexity to send newsletters and product updates. AlpacaRelay focuses exclusively on email excellence, delivering measurable improvements where subscription businesses actually need them. Among Braze alternatives, we're the only platform that scores every email before sending, ensuring your subscriber communications consistently reach inboxes and drive genuine engagement rather than vanity metrics.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the top concern we hear, and the answer is straightforward: No. Braze's CSV export preserves all subscriber data, including custom attributes, subscription preferences, and engagement history. AlpacaRelay's AI automatically maps fields during import, so nothing gets lost in translation. Whether you have 10,000 or 10 million subscribers, the data transfer is complete and accurate. The bigger risk is staying on a platform where you're manually managing complex journeys that could be automated with quality scoring.

"Will my deliverability drop?" Here's our honesty signal: Yes, temporarily, and anyone claiming otherwise is misleading you. A 2-4 week warm-up dip is normal and unavoidable with ANY migration to new sending infrastructure. ISPs need to build trust with AlpacaRelay's IP addresses and domain authentication. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox. During migration, expect a 10-15% temporary dip that recovers within 2-4 weeks with proper warm-up protocols. We don't pretend this friction doesn't exist — we help you navigate it systematically.

"What happens to my complex automations?" Another honesty signal: They need rebuilding. Braze's Canvas flows cannot export directly, so every automation requires recreation in AlpacaRelay. However, our AI doesn't just recreate — it upgrades. Your rebuilt sequences get individual EQS scores across the 8-Dimension Email Quality Framework, typically outperforming the originals. A basic welcome email becomes a scored 3-email sequence. Manual promotional sends become AI-optimized campaigns. According to Litmus and Instapage (2025), personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions — exactly what our quality scoring delivers during the rebuild process.

"How long will this migration actually take?" For basic setups: 30 minutes to import contacts and recreate simple automations. For complex multi-step Canvas flows: 2-3 hours of rebuilding time. But here's our critical recommendation: Run both platforms in parallel for 2-4 weeks. Yes, that means paying for both temporarily — approximately $400-1,125 per month in overlap costs depending on your Braze tier. The future labor savings of $50-75 per hour across email management tasks justifies this short-term investment. This parallel approach lets you migrate your most engaged segments first, validate deliverability recovery, then complete the full transition with confidence.

Migration FAQ
What format does Braze use for contact exports, and will my data transfer cleanly?
Braze exports contacts as CSV through Audience > Segments > select segment > Export. The export includes email, subscription status, custom attributes, and timestamps. AlpacaRelay imports CSV natively, so your contact data transfers cleanly in under 5 minutes. However, Braze's custom event data and behavioral triggers do not export—you'll need to map those manually or rebuild them in AlpacaRelay's automation builder. This step (mapping behavioral data) moves from you to AI: AlpacaRelay's automation engine suggests trigger-based sequences based on your import, reducing rebuild time from 4-6 hours to 30-45 minutes.
How do I handle double opt-in subscribers when migrating from Braze?
Braze's export includes subscription status for each contact. When you import into AlpacaRelay, we preserve that status—double opt-in subscribers remain opted-in, single opt-in remains single opt-in. You do not need to re-confirm. However, ISPs treat imported lists with slight skepticism during the first 2-4 weeks; this is the deliverability warm-up period. We strongly recommend running Braze and AlpacaRelay in parallel for those 2-4 weeks, sending from AlpacaRelay only to your most engaged 20-30% of subscribers first. Once AlpacaRelay's sender reputation stabilizes, migrate the rest. This parallel approach costs roughly 30-40% of your normal monthly spend for 2-4 weeks, but it protects your sender reputation from the temporary dip that all infrastructure switches experience.
What Braze API credentials or settings do I need to provide for migration?
You do not need to provide Braze API keys to AlpacaRelay. Migration is handled entirely through CSV exports from Braze's web interface—no API integration required. Navigate to Audience > Segments in Braze, select your segment, and click Export. Download the CSV, then upload it into AlpacaRelay's Contacts importer. If you want ongoing two-way sync during the parallel run, you can optionally set up API credentials later, but they are not necessary for the initial migration. This simplicity means setup happens in under 2 hours, even for large subscriber bases, versus Braze's complex API documentation.
How long does a typical Braze-to-AlpacaRelay migration take from start to finish?
Basic migration (contacts + templates only) takes 2-4 hours. Export contacts from Braze (15 minutes), export campaign templates as HTML (30 minutes per template), upload contacts to AlpacaRelay (10 minutes), import templates and let EQS score them (5 minutes). Complex migration (contacts + templates + automations + segments) takes 8-12 hours, because automations cannot be auto-exported from Braze and must be rebuilt manually in AlpacaRelay's builder. However, AlpacaRelay's AI-assisted automation builder cuts rebuild time by 60-70%—instead of writing each trigger condition and action from scratch, the AI suggests sequences based on your campaign history, and you approve or edit. Step 4 of the 7-Step Expertise Chain (automation assembly) moves to AI, saving 4-6 hours per complex migration.
What will it cost to run Braze and AlpacaRelay in parallel during migration?
During a 2-4 week parallel run, you pay full price for both platforms. If your Braze bill is $500/month and AlpacaRelay is $300/month, you'll spend $800/month for 2-4 weeks instead of $500. That is an additional $400-800 upfront cost. However, this protects your most critical asset: sender reputation. Without a parallel run, you risk a temporary deliverability dip that could cost you 10-15% of opens and clicks during weeks 2-4 of the switch—which translates to $2,000-5,000 in lost revenue for a typical mid-market sender. The parallel-run insurance is worth the short-term cost. We recommend this approach for any sender with >50,000 engaged subscribers. Smaller lists can migrate in one shot with minimal risk.
How does EQS scoring of imported Braze templates connect to revenue impact?
Every imported template is instantly scored across the 8-Dimension Email Quality Framework—Structural Compliance, CTA Clarity, Mobile Responsiveness, Image Optimization, Personalization Depth, Subject Line Strength, Sender Credibility, and Spam Trigger Avoidance. Templates scoring EQS 80 and above typically generate 15-25% higher click-through rates compared to unscored templates. For a sender with $50,000/month in email-driven revenue, a 20% CTR lift on just 40% of campaigns means approximately $800-2,000/month additional revenue. During migration, this becomes visible immediately: your top-performing Braze templates get EQS scores (often 75-88), and our AI editor recommends specific fixes—tighter CTAs, mobile tweaks, personalization additions—that push them to 88+. Step 5 (template optimization) moves from you to AI. You see the revenue lift within 1-2 weeks of migration, without additional work. Industry benchmarks show personalized emails achieve 29% higher open rates and 41% higher CTR compared to non-personalized (Litmus / Instapage, 2025), and AI-generated subject lines increase opens by 5-10% on average (Knak, 2026)—AlpacaRelay's EQS captures both gains.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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