Migration Guide
Switch from Braze to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Braze
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
6 steps to move from Braze to AlpacaRelay
Step-by-Step Migration
Export Your Contacts from Braze
Navigate to Braze Dashboard > Audience > Users > Export User Data. Select all segments or choose specific ones, then export as CSV. This takes 5–15 minutes depending on your list size. Braze will email you a download link within a few minutes. Your job here: download the file and verify the column headers (email, first_name, last_name, tags, custom_attributes). After this step, AI takes ownership of data quality—no more manual list cleaning.
Create Your AlpacaRelay Account & Activate AI Oversight
Sign up at alpacarelay.com and complete onboarding. Provide your workspace name, timezone, and initial authentication email. AlpacaRelay immediately assigns you an Email Quality Score (EQS) baseline and activates the 8-Dimension Email Quality Framework monitoring. This step is instantaneous—you're now in the AI expertise chain. No manual configuration needed yet.
Import Contacts & Let AI Auto-Map & Clean Your Data
In AlpacaRelay, go to Contacts > Import > CSV Upload. Select your exported CSV file. AlpacaRelay's AI engine automatically maps columns (email → Email, first_name → First Name, tags → Tags) and flags duplicates, invalid emails, and unsubscribes. Review the mapping preview, then confirm. The system deduplicates and validates in real-time. Your role: confirm the mapping (30 seconds). AI's role: clean 100% of your data. You no longer spend 2–3 hours manually scrubbing lists.
Transfer Templates & AI Scores All 8 Dimensions
In Braze, go to Templates > Email Templates > [Select template] > Export as HTML. Download each template. In AlpacaRelay, go to Templates > Import Template > Paste HTML. AlpacaRelay instantly scans every imported template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance) and assigns an individual EQS score to each. You'll see which templates need upgrades immediately. Average improvement: templates score 15–20 points higher after AI optimization suggestions are applied.
Rebuild Key Automations (Welcome, Abandoned Cart, Re-engagement)
Braze automations cannot be exported; you'll rebuild them in AlpacaRelay. Start with your highest-ROI flows (welcome sequence, abandoned cart). In AlpacaRelay, go to Automations > Create New > Choose trigger (e.g., 'New subscriber' or 'Cart abandoned'). AI rebuilds the logic and sequences, then scores every email in the workflow across all 8 dimensions. Typical EQS improvement: 18–25 points per email when recreated with AI optimization. For example, a standard welcome sequence (1 email) becomes a 3-email nurture with progressive personalization, each email individually scored and optimized.
Update DNS/Authentication & Hand Off Deliverability to AI
Go to Settings > Authentication > Add Domain. AlpacaRelay will provide DKIM, SPF, and DMARC records. Add these to your domain's DNS provider (e.g., GoDaddy, Namecheap, Route 53). Verification typically completes within 1–2 hours. Once verified, AlpacaRelay's AI monitors your domain reputation, IP warm-up, bounce rates, and complaint rates in real-time. You no longer manually track deliverability; AI alerts you to issues before they impact your sender score. From here forward, every email is monitored for compliance with November 2025 Google & Yahoo authentication mandates.
What You Gain by Switching
Braze users switching to AlpacaRelay typically save $7,440 annually in invisible labor costs — the hidden hours spent managing complex workflows, debugging campaign issues, and deciphering inflated analytics. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement sits at 83.5%, with 1 in 6 marketing emails never reaching the inbox. Yet Braze's analytics often mask this reality through Apple Mail Privacy Protection inflation, leaving subscription marketers flying blind on true engagement. AlpacaRelay's honest analytics show actual opens, clicks, and conversions without the MPP mirage that's led countless Braze users to optimize for phantom engagement.
The expertise replacement is immediate and measurable. Where Braze requires you to handle Steps 1-7 of the email creation process — from subject line optimization to deliverability analysis — AlpacaRelay's AI handles Steps 1-7 automatically. Your subscription welcome sequences get pre-scored through the 8-Dimension Email Quality Framework before sending, catching deliverability issues that Braze's send-and-hope approach misses. Industry data shows that personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025), yet Braze's enterprise complexity makes true personalization a full-time job. AlpacaRelay's industry-calibrated templates deliver this personalization automatically, transforming 10+ hours of monthly template work into 30 minutes of monthly oversight.
Pricing transparency becomes your biggest operational win. Braze's usage-based model creates budget anxiety every month — will this campaign push you into the next tier? Will adding segments trigger overage fees? Our pricing structure eliminates surprise jumps, letting you plan subscription growth without financial guesswork. The Email Quality Score (EQS) provides the one thing Braze fundamentally lacks: predictive quality assessment. Every email gets scored across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance before it leaves your account. When comparing Braze vs AlpacaRelay, this pre-send intelligence stands as the clearest differentiator.
Let's acknowledge the trade-offs honestly. You're leaving behind Braze's powerful cross-channel orchestration, real-time data processing capabilities, and enterprise scale that handles 37+ billion messages monthly. Their mobile push and in-app messaging integration remains industry-leading. However, for subscription-focused marketers, these enterprise features often represent over-engineering. You're paying for NASA-level complexity to send newsletters and product updates. AlpacaRelay focuses exclusively on email excellence, delivering measurable improvements where subscription businesses actually need them. Among Braze alternatives, we're the only platform that scores every email before sending, ensuring your subscriber communications consistently reach inboxes and drive genuine engagement rather than vanity metrics.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the migration?" This is the top concern we hear, and the answer is straightforward: No. Braze's CSV export preserves all subscriber data, including custom attributes, subscription preferences, and engagement history. AlpacaRelay's AI automatically maps fields during import, so nothing gets lost in translation. Whether you have 10,000 or 10 million subscribers, the data transfer is complete and accurate. The bigger risk is staying on a platform where you're manually managing complex journeys that could be automated with quality scoring.
"Will my deliverability drop?" Here's our honesty signal: Yes, temporarily, and anyone claiming otherwise is misleading you. A 2-4 week warm-up dip is normal and unavoidable with ANY migration to new sending infrastructure. ISPs need to build trust with AlpacaRelay's IP addresses and domain authentication. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox. During migration, expect a 10-15% temporary dip that recovers within 2-4 weeks with proper warm-up protocols. We don't pretend this friction doesn't exist — we help you navigate it systematically.
"What happens to my complex automations?" Another honesty signal: They need rebuilding. Braze's Canvas flows cannot export directly, so every automation requires recreation in AlpacaRelay. However, our AI doesn't just recreate — it upgrades. Your rebuilt sequences get individual EQS scores across the 8-Dimension Email Quality Framework, typically outperforming the originals. A basic welcome email becomes a scored 3-email sequence. Manual promotional sends become AI-optimized campaigns. According to Litmus and Instapage (2025), personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions — exactly what our quality scoring delivers during the rebuild process.
"How long will this migration actually take?" For basic setups: 30 minutes to import contacts and recreate simple automations. For complex multi-step Canvas flows: 2-3 hours of rebuilding time. But here's our critical recommendation: Run both platforms in parallel for 2-4 weeks. Yes, that means paying for both temporarily — approximately $400-1,125 per month in overlap costs depending on your Braze tier. The future labor savings of $50-75 per hour across email management tasks justifies this short-term investment. This parallel approach lets you migrate your most engaged segments first, validate deliverability recovery, then complete the full transition with confidence.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
Start Migration Free