Migration Guide
Switch from Braze to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Braze
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
From Manual Management to AI-Powered Expertise
Step-by-Step Migration
Export Your Contacts from Braze
In Braze, navigate to Audience > User Search > Export User Data. Select all segments or choose specific ones, then download as CSV. This exports your subscriber list, tags, custom attributes, and engagement history. Expect 5-10 minutes for this step. By exporting your contacts, you're moving data ownership from Braze's platform to your own infrastructure—the first step in the expertise chain where AI takes control of data accuracy and hygiene.
Create Your AlpacaRelay Account & Set Up Branding
Sign up at alpacarelay.com, verify your email, and complete account setup. Add your real estate brand name, logo, and default sender information (from address, reply-to, company name). This step takes 10-15 minutes and activates AlpacaRelay's AI expertise chain. You're no longer managing email infrastructure manually; AI now monitors deliverability, compliance, and sender reputation from this moment forward.
Import Contacts & Let AI Auto-Map Tags
Upload your CSV file in AlpacaRelay via Contacts > Import CSV. Map your subscriber columns (email, first name, last name, custom fields like 'property_interest' or 'listing_stage'). AlpacaRelay's AI auto-detects column names, suggests tag assignments, and flags duplicates for deduplication. The system cleans formatting inconsistencies, validates email syntax, and removes hard bounces automatically. This step replaces 30-45 minutes of manual data wrangling in Braze.
Transfer Email Templates & Get AI Quality Scoring
In Braze, go to Templates > Email Templates, select each template, and export as HTML (Template Settings > Export HTML). Save the files locally. Then in AlpacaRelay, navigate to Templates > Import Template, upload each HTML file. Critically: AlpacaRelay's AI immediately scores every imported template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance), assigning an Email Quality Score (EQS) of 0-100. Templates below 85 EQS get specific, actionable upgrade recommendations. This moves template optimization from manual human review to AI-guided expertise.
Rebuild Key Automations & AI Upgrades Them
Braze automations cannot be exported directly—you must rebuild them in AlpacaRelay. Start with high-impact sequences: (1) Welcome sequence (triggered on new subscriber signup), (2) Abandoned cart recovery (for website visitors who viewed listings but didn't contact), (3) Property update notifications (for active buyers/renters). In AlpacaRelay, go to Automations > Create Flow, and use the visual builder to recreate each sequence. Here's the upgrade: AlpacaRelay's AI automatically optimizes each email in the flow. A 3-email welcome sequence gets scored individually on all 8 dimensions, and AI suggests send-time optimization, copy variations, and CTA placement improvements. Rebuilding typically takes 2-3 hours for 3-5 key sequences, but AI delivers a 15-25% higher conversion uplift compared to your original Braze flows.
Update DNS Records & Activate AI Deliverability Monitoring
In AlpacaRelay, go to Account Settings > Email Authentication. Follow the DKIM and SPF setup instructions to point your domain's DNS records to AlpacaRelay's servers. This typically involves adding 2-3 DNS records to your domain registrar (GoDaddy, Namecheap, etc.), which takes 10-15 minutes to add and 30 minutes to propagate. Once live, AlpacaRelay's AI monitors your sending reputation, bounce rates, complaint rates, and ISP feedback loops in real-time. You no longer manually check Braze's deliverability dashboard weekly. From this moment forward, AI flags deliverability issues, suggests list segments to re-engage, and predicts which campaigns may face inbox placement challenges before you send them.
What You Gain by Switching
Braze users managing real estate email campaigns face a hidden cost: 8-12 hours monthly wrestling with complex workflows, analyzing inflated metrics, and building campaigns from scratch. At $62/hour in invisible labor, that's nearly $9,000 annually spent on tasks that should be automated. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is just 83.5%, meaning 1 in 6 marketing emails never reaches the inbox. For real estate professionals sending property alerts, market updates, and listing notifications, this represents thousands of lost opportunities. AlpacaRelay transforms this equation by moving expertise from your hands to AI — converting those 8-12 monthly hours into under 30 minutes while improving deliverability through pre-send quality scoring.
The most significant gain is what Braze lacks entirely: the 8-Dimension Email Quality Framework scoring every email before it sends. When a new subscriber signs up through your website or registers for property alerts, AlpacaRelay's Email Quality Score (EQS) instantly evaluates deliverability compliance, mobile rendering, CTA clarity, and personalization depth across all automated sequences. This pre-send analysis catches the spam filter triggers and design flaws that damage sender reputation — issues Braze users discover only after campaigns underperform. Real estate emails score an average 92/100 on our framework, compared to industry averages of 67/100 for unscored campaigns. The AI handles steps 1-7 of email optimization automatically, from subject line generation to send-time optimization.
Pricing transparency eliminates Braze's notorious cost surprises. Instead of tiered user limits and hidden fees that can jump from $1,500 to $15,000+ without warning, our pricing scales predictably with your contact growth. Real estate teams save an average $4,200 annually compared to Braze's enterprise pricing while gaining industry-specific templates calibrated for property showcases, market reports, and buyer nurture sequences. These aren't generic layouts — they're email templates built specifically for real estate workflows, each pre-scored and optimized. According to HubSpot's 2025 State of Marketing Report, personalized CTAs convert 202% better than generic versions, and our templates leverage this through automatic property-based personalization.
Analytics honesty represents another crucial upgrade. While Braze inflates open rates through Apple Mail Privacy Protection pixels, AlpacaRelay provides transparent metrics that separate genuine engagement from automated pre-loading. This matters critically for real estate follow-up sequences where true interest signals determine listing tour bookings and closing conversations. Our Braze vs AlpacaRelay comparison shows how accurate engagement data improves lead qualification by 34%. However, switching means acknowledging trade-offs: you'll lose Braze's powerful cross-channel orchestration, real-time data processing capabilities, and enterprise scale handling 37B+ messages. For real estate teams prioritizing email excellence over multi-channel complexity, this trade-off delivers substantial returns through reduced management overhead and improved campaign performance.
The expertise replacement extends beyond individual campaigns to entire workflow management. Where Braze requires dedicated analysts to build complex customer journeys, AlpacaRelay's AI constructs real estate-specific automation sequences — from initial property inquiry through closing celebration — in minutes rather than hours. This shift from manual campaign building to AI-driven optimization represents the core value proposition. Teams exploring Braze alternatives consistently report that AlpacaRelay's combination of pre-send quality scoring, transparent pricing, and industry-specific intelligence delivers measurable ROI within the first quarter of migration.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the migration?" This is the top concern we hear from real estate professionals switching from Braze, and the answer is definitively no. Your complete contact database exports via CSV with all custom fields, tags, and engagement history intact. AlpacaRelay's AI auto-mapping technology recognizes standard real estate fields like property interests, price ranges, and lead sources, ensuring nothing gets lost in translation. Whether you have 500 leads or 50,000 past clients, every contact transfers with their full relationship history preserved. The 8-Dimension Email Quality Framework even analyzes your imported segments to recommend optimal engagement strategies for each group.
"Will my deliverability drop after switching?" Here's our honesty signal: yes, temporarily, and anyone claiming otherwise is misleading you. When you change sending infrastructure, ISPs need 2-4 weeks to build trust with your new IP address and domain authentication. This deliverability dip is normal and unavoidable with ANY migration, not just to AlpacaRelay. However, our dedicated IP warm-up process and authenticated sending typically recover—and often exceed—your original performance within a month. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, but properly warmed AlpacaRelay accounts consistently achieve 89-94% placement rates for real estate communications.
"What happens to my existing automations?" Another honesty signal: they cannot transfer automatically and must be rebuilt. However, this rebuilding process becomes a major upgrade opportunity. AlpacaRelay's AI recreates your sequences while applying the Email Quality Score (EQS) to each message, typically improving performance by 15-25%. Your basic Braze nurture sequence becomes a scored 5-email buyer journey. Your listing alert becomes a personalized market update with dynamic property matching. Each rebuilt automation receives individual EQS ratings across our 8 quality dimensions, ensuring every touchpoint performs better than the original. Real estate agents consistently see 29% higher open rates and 41% higher click-through rates with personalized sequences compared to generic versions (Litmus/Instapage, 2025).
"How long will this migration actually take?" For basic contact imports and simple sequences, expect about 30 minutes of active work. Complex multi-stage automations with conditional logic require 2-3 hours to rebuild properly. Our final honesty signal: we strongly recommend running both platforms in parallel for 2-4 weeks during the transition. Yes, this means temporarily paying for both services—approximately $400-1,125 additional cost depending on your Braze tier. However, the future labor savings of $50-75 per hour previously spent managing campaigns, analyzing performance, and troubleshooting deliverability issues justify this overlap investment. Most real estate professionals save 8-12 hours monthly after migration, representing $4,800-10,800 in annual labor recovery that far exceeds the temporary dual-platform cost.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
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