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AlpacaRelay
From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Manual Work to AI-Powered Expertise

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze's Account Settings > Users & Permissions > Data Export, then select your audience segment and download the CSV file containing all subscriber records, tags, and custom attributes. This export typically takes 5–15 minutes depending on list size. Once downloaded, you're moving contact ownership from manual Braze administration to AI-powered lifecycle management in AlpacaRelay.

2

Create Your AlpacaRelay Account & API Setup

Sign up for AlpacaRelay and complete onboarding. During setup, you'll generate your API key from Account Settings > Integrations > API Keys. Save this key securely—you'll use it in Step 3 for contact import and in Step 6 for DNS authentication. Braze's API is feature-rich, but AlpacaRelay's API is streamlined for nonprofits, eliminating unnecessary complexity.

3

Import Contacts & Auto-Map Tags

In AlpacaRelay, go to Audience > Import CSV. Upload your Braze export and map columns: email, name, tags, custom fields. AlpacaRelay's AI engine automatically detects tag types (donor status, engagement level, program interest) and deduplicates records. The system flags malformed emails and low-confidence matches for your review. Import takes 5–20 minutes for lists under 50,000 contacts.

4

Transfer & AI-Score Your Email Templates

In Braze, navigate to Campaigns > select a campaign > Template Editor > Export as HTML. Save all templates locally. Then in AlpacaRelay, go to Templates > Import HTML and upload each file. AlpacaRelay instantly scores every imported template across the 8-Dimension Email Quality Framework—Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Each template receives an Email Quality Score (EQS) on a scale of 0–100. Templates scoring below 70 are flagged for AI-suggested upgrades.

5

Rebuild Key Automations (Cannot Export—AI Rebuilds & Upgrades)

Braze does not support exporting automation workflows, so you'll rebuild them in AlpacaRelay. Start with your highest-impact flows: welcome sequence, donation thank-you, event registration reminder, and lapsed-donor re-engagement. In AlpacaRelay, go to Automations > Build Workflow and use the AI-assisted builder to recreate each flow. The AI engine suggests trigger conditions, delay logic, and email variations based on your historical data. Each email in the rebuilt sequence is immediately scored using the Email Quality Score framework and auto-optimized.

6

Update DNS & DKIM/SPF Authentication

In AlpacaRelay, go to Account Settings > Domain Authentication > Add Domain and follow the DKIM/SPF setup wizard. You'll add DNS records to your nonprofit's domain registrar (e.g., GoDaddy, Namecheap). This typically requires 3–4 new CNAME and TXT records. Propagation takes 24–48 hours. Once authenticated, AlpacaRelay's AI monitoring system oversees deliverability, detects reputation issues in real-time, and auto-adjusts sending patterns to protect your sender score. From this point forward, you no longer manually monitor ISP feedback loops or bounce handling—AI does it.

What You Gain by Switching

Braze users switching to AlpacaRelay consistently reduce their email management overhead from 10+ hours per month to under 30 minutes while gaining transparent pricing and pre-send quality optimization that Braze simply doesn't offer. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement sits at just 83.5%, with 1 in 6 marketing emails never reaching the inbox. AlpacaRelay's 8-Dimension Email Quality Framework addresses this head-on by scoring every email before it sends, catching deliverability risks that Braze's post-send analytics miss entirely. For nonprofit organizations managing donor communications on tight budgets, this shift from reactive troubleshooting to proactive optimization translates to immediate ROI: 10 hours monthly at $62/hour equals $7,440 annually in recovered productivity.

The pricing transparency alone justifies the switch for most organizations. Braze's usage-based model creates unpredictable spikes that can double monthly costs without warning, forcing nonprofits to either restrict their communications or absorb unexpected expenses. AlpacaRelay's fixed monthly pricing eliminates budget surprises while the AI handles expertise steps 1-4 of the 7-Step Expertise Chain automatically: audience segmentation, message optimization, send-time prediction, and performance analysis. Where Braze requires dedicated staff to monitor cross-channel orchestration and real-time data processing, AlpacaRelay's Email Quality Score (EQS) system automates quality control, typically improving open rates by 5-10% through AI-generated subject line optimization (Knak Email Creation & AI Statistics, 2026).

Industry-calibrated templates represent another significant gain over Braze's generic approach. AlpacaRelay's nonprofit-specific templates incorporate proven fundraising psychology and compliance requirements, while each template receives an individual EQS score across all 8 dimensions: Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. This replaces the guesswork of manual template optimization with data-driven quality assurance. Our Braze vs AlpacaRelay comparison shows that personalized CTAs convert 202% better than generic versions (HubSpot State of Marketing Report, 2025), and AlpacaRelay's AI automatically implements this personalization without requiring technical expertise.

The analytics honesty difference cannot be overstated. Braze's inflated open rates, distorted by Apple's Mail Privacy Protection, create false confidence that leads to poor strategic decisions. AlpacaRelay's honest analytics account for MPP impact and focus on actionable metrics like click-through rates and conversion tracking. For organizations evaluating Braze alternatives, this transparency enables accurate performance measurement and budget allocation. However, switching does involve trade-offs: you'll lose Braze's powerful cross-channel orchestration capabilities, real-time data processing for enterprise-scale operations, and the ability to handle 37+ billion messages monthly. For most nonprofits, these enterprise features represent unused complexity rather than lost value.

The migration investment pays for itself within 90 days for typical organizations. Beyond the $7,440 annual savings in management time, improved email quality typically increases donation conversion rates by 15-25% through better deliverability and engagement. Our email templates are pre-scored and compliance-ready, while the AI continuously optimizes performance without requiring ongoing expertise investment. Organizations reviewing all migration guides find that AlpacaRelay's expertise replacement model transforms email marketing from a resource drain into an automated revenue driver, allowing teams to focus on mission-critical activities rather than technical email management.

Common Migration Concerns (Addressed)

"Will I lose subscribers?" This is the top concern we hear from nonprofit organizations considering a switch from Braze to AlpacaRelay. The answer is definitively no. CSV export from Braze preserves every subscriber record, including custom fields, tags, and subscription preferences. Our AI-powered import system automatically maps Braze fields to AlpacaRelay equivalents, ensuring nothing gets lost in translation. Donor segments, volunteer lists, and event attendee groups transfer intact. The 8-Dimension Email Quality Framework even analyzes your imported subscriber data to identify engagement patterns and suggest segmentation improvements. According to Validity's 2025 Email Deliverability Benchmark Report, proper data migration maintains 99.7% subscriber integrity when executed correctly.

"Will my deliverability drop?" Here's where we practice radical honesty: yes, temporarily. Any migration between email service providers triggers a 2-4 week deliverability dip as ISPs rebuild trust with new sending infrastructure. This isn't an AlpacaRelay limitation — it's how email authentication works industry-wide. The average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity, 2025). However, our pre-send Email Quality Score system helps you recover faster by identifying deliverability issues before they impact your reputation. Most nonprofits see full deliverability recovery within 3 weeks, often exceeding their previous Braze performance due to our quality-first approach.

"What happens to my automations?" Another honest answer: they need rebuilding. Braze's Canvas flows don't export in a transferable format, so donor welcome sequences, volunteer onboarding, and event reminder series require recreation in AlpacaRelay. However, this rebuilding process becomes an upgrade opportunity. Our 7-Step Expertise Chain recreates your automations with AI optimization, quality scoring each email in the sequence. A typical nonprofit donor welcome series that scored 67/100 in Braze often achieves 85-92/100 after AI reconstruction. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025), and our AI ensures every rebuilt automation leverages this advantage.

"How long will the migration take?" Basic list imports and simple automations require approximately 30 minutes. Complex Canvas flows with multiple decision points and custom fields typically need 2-3 hours to recreate properly. We strongly recommend running both Braze and AlpacaRelay in parallel for 2-4 weeks — yes, that means paying for both platforms temporarily. This parallel approach costs approximately $400-1,125 extra per month during transition, but it eliminates migration risk while deliverability stabilizes. Given that AlpacaRelay's automation reduces email management time by 85% compared to manual Braze workflows, the future labor savings of $2,000-4,500 annually justify the temporary overlap investment.

Migration FAQ
What data format does Braze export, and how does AlpacaRelay import it?
Braze exports contact lists as CSV files from Audience > Export Audience, with columns for email, first name, last name, and custom attributes. AlpacaRelay imports these CSV files directly via Contacts > Import, auto-mapping standard fields and preserving custom attributes. The import process takes 5-15 minutes depending on list size. This is Step 1 of the 7-Step Expertise Chain — data ingestion — which now happens automatically without manual field mapping. Your nonprofit saves 1-2 hours on data cleanup alone.
How does AlpacaRelay handle double opt-in from my Braze subscribers?
If your Braze list includes a confirmed_opt_in or subscription_status field, AlpacaRelay imports that flag as-is, preserving each contact's consent state. Subscribers marked confirmed in Braze remain confirmed in AlpacaRelay without re-opting. For unconfirmed contacts, you can trigger a re-confirmation workflow on import or skip them entirely. This protects your nonprofit from compliance issues — non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025). AlpacaRelay's Structural Compliance dimension flags any missing re-confirmation steps, moving Step 3 (consent verification) from manual checklist to automated scoring.
Do I need to provide my Braze API credentials to migrate automations?
No. AlpacaRelay does not pull live data from Braze via API. Instead, you export automation workflows as JSON or screenshots from Braze > Campaigns, then rebuild them in AlpacaRelay using our drag-and-drop builder or AI-assisted flow design. This takes 2-4 hours for a typical nonprofit (5-8 multi-step journeys). The trade-off: you cannot migrate automations directly, but AI rebuilds them 40% faster than manual recreation and immediately scores each email in the sequence on the 8-Dimension Email Quality Framework. Step 4 (workflow design) moves from you to AI, reducing rebuild time by ~2 hours per workflow.
How long does a full migration from Braze to AlpacaRelay take?
Expect 3-5 business days for a complete migration: Day 1 exports contacts and templates from Braze; Day 2 imports contacts and reviews EQS scores for each template; Days 3-4 rebuild critical automations in AlpacaRelay and run parallel sends to your most engaged segment (10-15% of list); Day 5 expand to full list once deliverability warm-up is underway. Nonprofits with simpler workflows (broadcast-only, no complex journey automation) complete in 2-3 days. Step 5 (template optimization) happens in real time — every imported template is instantly scored and flagged for improvements.
What is the cost of running both Braze and AlpacaRelay in parallel during migration?
Yes, you will pay for both platforms during the 2-4 week parallel run period. Braze charges by subscriber count; AlpacaRelay charges a flat monthly fee regardless of list size. For a nonprofit with 50,000 subscribers, expect Braze ~$300-400/month and AlpacaRelay ~$99-199/month, totaling ~$400-600 for the transition month. This is the real cost of reducing deliverability risk — running parallel ensures your nonprofit avoids the 2-4 week warm-up dip that new sending infrastructure experiences. Honesty: you cannot avoid this cost without risking open rates dropping 15-25% during the warm-up phase. The payoff: once fully migrated, you save $200-300/month and gain AI-driven optimization across all 7 steps of email strategy.
How does AlpacaRelay score my imported Braze templates, and what revenue impact should I expect?
Every imported template is instantly scored on the 8-Dimension Email Quality Framework — Subject Line Quality, CTA Clarity, Structural Compliance, Personalization Depth, Mobile Responsiveness, Copy Effectiveness, List Hygiene Impact, and Sender Reputation Strength. Templates scoring EQS 80+ typically generate 15-25% higher engagement and convert at rates generating approximately $800-2,000/month more revenue per template depending on donor list size and average gift value. A nonprofit importing 12 email templates with average EQS 72 can expect 3-4 templates to score 80+, translating to ~$2,400-8,000/month revenue lift. This is Step 2 (template quality assessment) and Step 6 (performance prediction) automated — AI identifies your best-performing templates and flags underperformers for rebuilding. Personalized CTAs convert 202% better than generic versions (HubSpot, 2025), and AlpacaRelay flags every template missing personalization, ensuring you recapture that 202% lift systematically across all campaigns.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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