Migration Guide
Switch from Braze to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Braze
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
From Braze to AlpacaRelay
Step-by-Step Migration
Export Your Contacts from Braze
Log into Braze and navigate to Audience > Segments. Select All Users, then click Export User Data. Choose CSV format and download the file — this typically contains email, tags, attributes, and engagement history. This export step shifts data ownership from Braze's closed system to your hands, where AI can begin enriching and organizing it. Expect the export to take 5–15 minutes depending on list size. The CSV will be your foundation for the entire migration.
Create Your AlpacaRelay Account & Set Sending Domain
Sign up at AlpacaRelay and complete the onboarding flow. During setup, you'll be prompted to verify your sending domain (e.g., marketing.yourbrand.com). Add your domain and generate your API key from Account Settings > API Keys. Save this key — you'll need it for contact import. This step activates the AI expertise chain; once your account is live, AlpacaRelay's 7-Step Expertise Engine is ready to work on your behalf.
Import Contacts & Map Tags in AlpacaRelay
In AlpacaRelay, go to Contacts > Import. Upload your Braze CSV and map columns (email, first name, tags, custom attributes). AlpacaRelay's AI will auto-detect and clean duplicate emails, flag invalid addresses, and standardize tag formats — work that would take you 1–2 hours manually. After import, your contact list is now under AI governance, cleaned and enriched. Typically, 2–5% of records are flagged as duplicates or invalid; AlpacaRelay quarantines these automatically.
Transfer & Score Email Templates
Export your Braze templates by navigating to Templates > select each template > Download as HTML. Then in AlpacaRelay, go to Templates > Import and upload each HTML file. AlpacaRelay instantly scores every imported template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Your templates now have individual Email Quality Scores (EQS). Templates scoring below 78/100 are flagged for AI-assisted upgrades — for jewelry brands, this often means improving product image mobile rendering and strengthening CTAs like 'Shop this collection.' On average, imported templates improve 12–18 points after AI refinement (AlpacaRelay analysis).
Rebuild Key Automations (Welcome, Abandoned Cart, Re-engagement)
Braze automations cannot be exported; you must rebuild them in AlpacaRelay. However, this is not wasted effort — it's an upgrade. Start with your Welcome Series: In AlpacaRelay, go to Automations > Create Flow and build a 3-email sequence (welcome, product intro, first-purchase incentive). Then rebuild Abandoned Cart (trigger: cart item added, delay 2 hours, send cart recovery, delay 24h, send second reminder). For jewelry, these sequences typically convert 18–22% (industry benchmarks). AlpacaRelay AI will assign individual EQS scores to each email in your sequences and suggest copy/CTA refinements. For example, your Welcome email might receive an EQS of 84/100, with AI recommending stronger personalization (your first name + jewelry category preference). Each rebuilt sequence saves 4–6 hours of ongoing manual optimization.
Update DNS Records & Warm Up Deliverability
In AlpacaRelay, go to Account Settings > Authentication and copy your DKIM and SPF records. Add these to your domain's DNS (usually via your registrar or hosting provider). Wait 24–48 hours for propagation, then enable DKIM signing in AlpacaRelay. This step hands deliverability monitoring to AI. AlpacaRelay monitors bounce rates, complaints, and ISP feedback loops from this point forward. Expect a 2–4 week warm-up period: start by sending to your most engaged segment (top 20% by open rate), then gradually increase volume. This is non-negotiable if you want to avoid the 1-in-6 inbox rejection rate that plagues cold migrations (Validity, 2025). During warm-up, your average inbox placement will recover from 75% to 85%+ by week 4.
What You Gain by Switching
Jewelry brands using Braze typically spend 8-12 hours monthly managing campaigns, segments, and cross-channel orchestrations — labor that costs $496-$900 per month at standard marketing rates ($62/hour). After switching to AlpacaRelay, that drops to under 30 minutes monthly, creating annual savings of $5,952-$10,800. This dramatic reduction happens because AlpacaRelay's 8-Dimension Email Quality Framework automates the expertise steps that Braze forces you to handle manually: audience analysis, content optimization, send-time prediction, and performance interpretation now happen via AI rather than your time.
The most significant gain is pre-send quality scoring — something Braze simply doesn't offer. Every jewelry email gets an Email Quality Score (EQS) before it goes out, analyzing deliverability potential, mobile rendering, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance. This prevents the deliverability disasters that plague jewelry brands: promotional emails landing in spam, product showcase emails rendering poorly on mobile, or cart recovery sequences with weak CTAs. With personalized emails achieving 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus / Instapage, 2025), this quality scoring directly impacts revenue.
Pricing transparency eliminates Braze's notorious cost creep. Jewelry brands often start at $1,500/month only to see bills jump to $4,000+ as their customer base grows or they activate more channels. AlpacaRelay's flat-rate pricing means predictable costs regardless of list size or email volume. For a growing jewelry brand sending 50,000 emails monthly, this represents $18,000-$30,000 in annual savings versus Braze's scaling model. Our pricing structure removes the anxiety of success penalties that plague Braze users.
Industry-calibrated templates solve jewelry-specific challenges that Braze's generic builder misses. Templates optimized for product photography, seasonal collections, and luxury positioning come pre-scored and mobile-optimized. This addresses a critical gap: 39% of companies test subject lines first, but only 37% test content (LLCBuddy (A/B Testing Statistics), 2026). AlpacaRelay's email templates eliminate this guesswork by providing jewelry-specific designs that have already been optimized through our quality framework.
Honest analytics cut through Apple Mail Privacy Protection inflation that skews Braze reports. When Apple MPP artificially inflates open rates by 15-25%, jewelry brands make poor decisions about subject lines, send times, and content. AlpacaRelay's analytics separate real engagement from phantom opens, giving you accurate performance data for smarter optimization. You can compare this approach with other email marketing tools through our detailed Braze vs AlpacaRelay comparison.
This migration does involve trade-offs. You'll lose Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37B+ messages, and strong mobile push/in-app messaging integration. However, most jewelry brands use less than 20% of these enterprise features while paying enterprise prices. If email represents 70%+ of your digital marketing ROI, AlpacaRelay's specialized approach delivers better results at lower cost. For brands evaluating Braze alternatives, the expertise replacement model transforms email from a time-intensive channel requiring constant optimization into an automated revenue driver that improves itself.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the migration?" This is the top concern we hear from jewelry brands switching from Braze to AlpacaRelay, and it's completely understandable. The answer is no — CSV export from Braze preserves every subscriber record, including custom attributes like purchase history, engagement preferences, and VIP status. Our AI auto-mapping feature recognizes standard jewelry industry fields (customer lifetime value, preferred metals, ring sizes, anniversary dates) and translates them seamlessly. Nothing gets lost in the transition. According to Validity's 2025 Email Deliverability Benchmark Report, proper data migration maintains 100% subscriber retention when executed correctly.
"Will my deliverability drop?" Here's where we give you the honest answer other platforms won't: Yes, temporarily. A 2-4 week warm-up period is normal and unavoidable with ANY migration to new sending infrastructure. We don't pretend otherwise because your ISP reputation needs to transfer from Braze's IPs to AlpacaRelay's authenticated domain setup. However, our 8-Dimension Email Quality Framework ensures faster recovery. Average global inbox placement sits at 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity, 2025). During warm-up, we start with your most engaged jewelry customers — those who open consistently and make repeat purchases — then gradually expand to your full list as ISP trust rebuilds.
"What happens to my complex automations?" Let's be direct: they need rebuilding. Braze's Canvas flows don't export, so your abandoned cart sequences, post-purchase upsells, and VIP customer journeys must be recreated from scratch. But here's the upgrade: our AI doesn't just rebuild your automations — it enhances them with Email Quality Scoring. Your new abandoned cart sequence for that $2,000 engagement ring will be scored across all 8 dimensions, typically outperforming the original Braze version. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized campaigns (Litmus/Instapage, 2025), and our AI applies this personalization automatically to every automation.
"How long will this migration actually take?" For basic list imports and simple welcome sequences: 30 minutes. For complex multi-branch automations with conditional jewelry recommendations: 2-3 hours of setup time. Here's our honest recommendation that other platforms won't tell you: run both Braze and AlpacaRelay in parallel for 2-4 weeks. Yes, that means paying for both platforms temporarily — approximately $400-1,125 per month in overlap costs depending on your list size. But this parallel approach protects your revenue during the deliverability warm-up period. The future labor savings of $50-75/hour × 15-20 hours/month of manual email work justifies the temporary overlap investment. Most jewelry brands see the migration pay for itself within 60 days through improved automation efficiency alone.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
Start Migration Free