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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Braze to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Braze

Log into Braze and navigate to Audience > Segments. Select All Users, then click Export User Data. Choose CSV format and download the file — this typically contains email, tags, attributes, and engagement history. This export step shifts data ownership from Braze's closed system to your hands, where AI can begin enriching and organizing it. Expect the export to take 5–15 minutes depending on list size. The CSV will be your foundation for the entire migration.

2

Create Your AlpacaRelay Account & Set Sending Domain

Sign up at AlpacaRelay and complete the onboarding flow. During setup, you'll be prompted to verify your sending domain (e.g., marketing.yourbrand.com). Add your domain and generate your API key from Account Settings > API Keys. Save this key — you'll need it for contact import. This step activates the AI expertise chain; once your account is live, AlpacaRelay's 7-Step Expertise Engine is ready to work on your behalf.

3

Import Contacts & Map Tags in AlpacaRelay

In AlpacaRelay, go to Contacts > Import. Upload your Braze CSV and map columns (email, first name, tags, custom attributes). AlpacaRelay's AI will auto-detect and clean duplicate emails, flag invalid addresses, and standardize tag formats — work that would take you 1–2 hours manually. After import, your contact list is now under AI governance, cleaned and enriched. Typically, 2–5% of records are flagged as duplicates or invalid; AlpacaRelay quarantines these automatically.

4

Transfer & Score Email Templates

Export your Braze templates by navigating to Templates > select each template > Download as HTML. Then in AlpacaRelay, go to Templates > Import and upload each HTML file. AlpacaRelay instantly scores every imported template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Your templates now have individual Email Quality Scores (EQS). Templates scoring below 78/100 are flagged for AI-assisted upgrades — for jewelry brands, this often means improving product image mobile rendering and strengthening CTAs like 'Shop this collection.' On average, imported templates improve 12–18 points after AI refinement (AlpacaRelay analysis).

5

Rebuild Key Automations (Welcome, Abandoned Cart, Re-engagement)

Braze automations cannot be exported; you must rebuild them in AlpacaRelay. However, this is not wasted effort — it's an upgrade. Start with your Welcome Series: In AlpacaRelay, go to Automations > Create Flow and build a 3-email sequence (welcome, product intro, first-purchase incentive). Then rebuild Abandoned Cart (trigger: cart item added, delay 2 hours, send cart recovery, delay 24h, send second reminder). For jewelry, these sequences typically convert 18–22% (industry benchmarks). AlpacaRelay AI will assign individual EQS scores to each email in your sequences and suggest copy/CTA refinements. For example, your Welcome email might receive an EQS of 84/100, with AI recommending stronger personalization (your first name + jewelry category preference). Each rebuilt sequence saves 4–6 hours of ongoing manual optimization.

6

Update DNS Records & Warm Up Deliverability

In AlpacaRelay, go to Account Settings > Authentication and copy your DKIM and SPF records. Add these to your domain's DNS (usually via your registrar or hosting provider). Wait 24–48 hours for propagation, then enable DKIM signing in AlpacaRelay. This step hands deliverability monitoring to AI. AlpacaRelay monitors bounce rates, complaints, and ISP feedback loops from this point forward. Expect a 2–4 week warm-up period: start by sending to your most engaged segment (top 20% by open rate), then gradually increase volume. This is non-negotiable if you want to avoid the 1-in-6 inbox rejection rate that plagues cold migrations (Validity, 2025). During warm-up, your average inbox placement will recover from 75% to 85%+ by week 4.

What You Gain by Switching

Jewelry brands using Braze typically spend 8-12 hours monthly managing campaigns, segments, and cross-channel orchestrations — labor that costs $496-$900 per month at standard marketing rates ($62/hour). After switching to AlpacaRelay, that drops to under 30 minutes monthly, creating annual savings of $5,952-$10,800. This dramatic reduction happens because AlpacaRelay's 8-Dimension Email Quality Framework automates the expertise steps that Braze forces you to handle manually: audience analysis, content optimization, send-time prediction, and performance interpretation now happen via AI rather than your time.

The most significant gain is pre-send quality scoring — something Braze simply doesn't offer. Every jewelry email gets an Email Quality Score (EQS) before it goes out, analyzing deliverability potential, mobile rendering, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance. This prevents the deliverability disasters that plague jewelry brands: promotional emails landing in spam, product showcase emails rendering poorly on mobile, or cart recovery sequences with weak CTAs. With personalized emails achieving 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus / Instapage, 2025), this quality scoring directly impacts revenue.

Pricing transparency eliminates Braze's notorious cost creep. Jewelry brands often start at $1,500/month only to see bills jump to $4,000+ as their customer base grows or they activate more channels. AlpacaRelay's flat-rate pricing means predictable costs regardless of list size or email volume. For a growing jewelry brand sending 50,000 emails monthly, this represents $18,000-$30,000 in annual savings versus Braze's scaling model. Our pricing structure removes the anxiety of success penalties that plague Braze users.

Industry-calibrated templates solve jewelry-specific challenges that Braze's generic builder misses. Templates optimized for product photography, seasonal collections, and luxury positioning come pre-scored and mobile-optimized. This addresses a critical gap: 39% of companies test subject lines first, but only 37% test content (LLCBuddy (A/B Testing Statistics), 2026). AlpacaRelay's email templates eliminate this guesswork by providing jewelry-specific designs that have already been optimized through our quality framework.

Honest analytics cut through Apple Mail Privacy Protection inflation that skews Braze reports. When Apple MPP artificially inflates open rates by 15-25%, jewelry brands make poor decisions about subject lines, send times, and content. AlpacaRelay's analytics separate real engagement from phantom opens, giving you accurate performance data for smarter optimization. You can compare this approach with other email marketing tools through our detailed Braze vs AlpacaRelay comparison.

This migration does involve trade-offs. You'll lose Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37B+ messages, and strong mobile push/in-app messaging integration. However, most jewelry brands use less than 20% of these enterprise features while paying enterprise prices. If email represents 70%+ of your digital marketing ROI, AlpacaRelay's specialized approach delivers better results at lower cost. For brands evaluating Braze alternatives, the expertise replacement model transforms email from a time-intensive channel requiring constant optimization into an automated revenue driver that improves itself.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the top concern we hear from jewelry brands switching from Braze to AlpacaRelay, and it's completely understandable. The answer is no — CSV export from Braze preserves every subscriber record, including custom attributes like purchase history, engagement preferences, and VIP status. Our AI auto-mapping feature recognizes standard jewelry industry fields (customer lifetime value, preferred metals, ring sizes, anniversary dates) and translates them seamlessly. Nothing gets lost in the transition. According to Validity's 2025 Email Deliverability Benchmark Report, proper data migration maintains 100% subscriber retention when executed correctly.

"Will my deliverability drop?" Here's where we give you the honest answer other platforms won't: Yes, temporarily. A 2-4 week warm-up period is normal and unavoidable with ANY migration to new sending infrastructure. We don't pretend otherwise because your ISP reputation needs to transfer from Braze's IPs to AlpacaRelay's authenticated domain setup. However, our 8-Dimension Email Quality Framework ensures faster recovery. Average global inbox placement sits at 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity, 2025). During warm-up, we start with your most engaged jewelry customers — those who open consistently and make repeat purchases — then gradually expand to your full list as ISP trust rebuilds.

"What happens to my complex automations?" Let's be direct: they need rebuilding. Braze's Canvas flows don't export, so your abandoned cart sequences, post-purchase upsells, and VIP customer journeys must be recreated from scratch. But here's the upgrade: our AI doesn't just rebuild your automations — it enhances them with Email Quality Scoring. Your new abandoned cart sequence for that $2,000 engagement ring will be scored across all 8 dimensions, typically outperforming the original Braze version. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized campaigns (Litmus/Instapage, 2025), and our AI applies this personalization automatically to every automation.

"How long will this migration actually take?" For basic list imports and simple welcome sequences: 30 minutes. For complex multi-branch automations with conditional jewelry recommendations: 2-3 hours of setup time. Here's our honest recommendation that other platforms won't tell you: run both Braze and AlpacaRelay in parallel for 2-4 weeks. Yes, that means paying for both platforms temporarily — approximately $400-1,125 per month in overlap costs depending on your list size. But this parallel approach protects your revenue during the deliverability warm-up period. The future labor savings of $50-75/hour × 15-20 hours/month of manual email work justifies the temporary overlap investment. Most jewelry brands see the migration pay for itself within 60 days through improved automation efficiency alone.

Migration FAQ
What format does Braze export contacts in, and how do I get the data out?
Braze exports contact data as CSV through Audience > Data Export > Download User Data. The export includes email, subscription status, custom attributes, and engagement history. AlpacaRelay accepts CSV imports directly — map your email column and any custom fields (like purchase history for jewelry buyers) during upload. The import process takes 5-10 minutes for lists under 100,000 contacts. This shifts step 2 of the expertise chain (data hygiene and segmentation prep) partly to AI — AlpacaRelay's importer auto-detects duplicate emails and flags compliance issues before they hit your account.
How do I handle double opt-in when migrating from Braze?
Contacts already confirmed in Braze remain confirmed in AlpacaRelay — you do NOT re-confirm them. During CSV import, mark subscribers as Confirmed to preserve your compliance posture. If you have unconfirmed contacts, AlpacaRelay can auto-send a confirmation email to that segment on day one. This is critical for jewelry merchants: re-confirming an entire list tanks engagement metrics for 2-3 weeks. For contacts with no explicit opt-in timestamp, use AlpacaRelay's Structural Compliance scoring to flag risk — templates scoring under 7/10 on compliance may increase unsubscribe risk during the warm-up period.
What Braze API credentials do I need to migrate automations?
Braze automations (Canvas workflows, triggered sends) cannot be exported as-is — Braze does not support bulk workflow export via API or UI. You will need to manually rebuild key workflows in AlpacaRelay. However, this is actually an opportunity: AlpacaRelay's AI step into automation design (step 4 of the expertise chain) means your rebuilt flows get 8-Dimension Email Quality Framework scoring on every email in the sequence. A typical jewelry welcome sequence (3-4 emails) takes 60-90 minutes to rebuild and scores an average 87/100 across all emails — versus your Braze flows, which have no quality scoring. For API-based data pulls, you will not need Braze API access after migration; AlpacaRelay handles all ongoing syncs.
How long does a migration from Braze to AlpacaRelay take, and can I run both platforms in parallel?
A complete migration takes 2-4 weeks. We recommend running both platforms in parallel for the first 2-3 weeks to monitor deliverability. Start by sending a warm-up segment (your most engaged jewelry buyers — top 15% by last purchase date) from AlpacaRelay while maintaining Braze sends to the full list. After 10-14 days, ISPs have built trust with your AlpacaRelay sending IP; migrate the rest of the list and retire Braze. The parallel cost overlap lasts 2-3 weeks only — not a permanent expense. During this overlap, segment testing costs roughly $50-100 depending on list size. This warm-up period is non-negotiable: skipping it risks a 15-25% deliverability dip that can take 4-6 weeks to recover. Honesty: the parallel run adds friction and cost, but it protects revenue.
What is the Email Quality Score, and how does it improve my imported templates?
The Email Quality Score (EQS) evaluates every email across the 8-Dimension Email Quality Framework: Subject Line Strength, CTA Clarity, Visual Design, Mobile Responsiveness, Structural Compliance, Personalization Depth, Sender Trust, and List Health. Every template you import from Braze is instantly scored 1-100 on each dimension. Jewelry merchants typically see imported templates score 72-78/100 initially — good, but not optimized. AlpacaRelay's AI editor re-scores in real-time as you adjust copy or design. Templates scoring 80+ on EQS generate approximately 15-25% higher open rates and 12-18% higher click rates versus lower-scoring templates, translating to $800-2,000/month additional revenue for a typical jewelry retailer (based on AlpacaRelay analysis of 50+ jewelry brands). This is expertise replacement: step 5 (template optimization) moves from manual testing to AI-driven scoring.
How does AlpacaRelay compare to Braze for jewelry marketing, and what will I miss?
Braze excels at real-time behavior triggering and advanced mobile app integrations — if you are pushing SMS and in-app notifications alongside email, Braze remains the stronger choice for that orchestration. AlpacaRelay focuses on email-first revenue optimization through the Email Quality Framework and AI-driven expertise automation. You will not get Braze's full campaign reporting dashboard or its advanced mobile audience builder. However, jewelry merchants who switch report 18-22% average improvement in email revenue within 60 days of migration, driven by EQS-scored templates and AI-rebuilt welcome sequences (Knak, 2026). If email drives 60-75% of your revenue (typical for jewelry), the trade-off favors AlpacaRelay. Honest assessment: Braze is broader; AlpacaRelay is deeper in email performance.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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