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AlpacaRelay
From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Manual Management to AI-Powered Expertise

Step-by-Step Migration

1

Export Your Contacts from Braze

Log into your Braze account and navigate to Audience > Users > Export User Data. Select your target segment (or export all contacts) and choose CSV format. Braze will email you a download link within minutes — typically 50-100 MB for lists under 500K subscribers. This step transfers contact ownership from your manual spreadsheet management to AlpacaRelay's AI infrastructure. Time investment: 10-15 minutes. Labor value: 10 min × $62.50/hr (industry average marketing ops rate) = $10.42 saved on this step alone.

2

Create Your AlpacaRelay Account & Configure Branding

Sign up at AlpacaRelay.com and complete the onboarding wizard. You'll verify your sending domain (e.g., marketing@yourdomain.com), upload your brand logo, and set color preferences. This step activates the 7-Step Expertise Chain — from here forward, AI handles subject line optimization, send-time personalization, and content scoring. Industry data shows that companies using AI-assisted email send 31% more campaigns per month while reducing manual oversight (MarTech Today, 2025). Time investment: 15-20 minutes. Labor value: 20 min × $62.50/hr = $20.83.

3

Import Contacts & Map Tags

In AlpacaRelay, go to Audience > Import Contacts and upload your Braze CSV. Map your Braze tags to AlpacaRelay segments (e.g., 'VIP Customer' > VIP segment, 'Abandoned Cart' > Cart Recovery segment). AlpacaRelay's AI automatically validates email format, removes duplicates, and flags invalid domains — work that Braze required manual cleanup. You'll see real-time validation statistics and can review flagged records before final import. Time investment: 20-25 minutes (including review). Labor value: 25 min × $62.50/hr = $26.04 saved on manual deduplication and validation.

4

Transfer & Score Your Email Templates

In Braze, navigate to Templates > Email Templates. Select each template, click the three-dot menu, and choose Export as HTML. Save locally. Then in AlpacaRelay, go to Content Library > Import Templates and upload each HTML file. AlpacaRelay instantly scores every imported template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Your Braze templates will receive an Email Quality Score (EQS) — typically 65-78 for designs built in Braze's editor. AlpacaRelay's AI suggests upgrades for each dimension. Time investment: 30-45 minutes for 10-15 templates. Labor value: 40 min × $62.50/hr = $41.67. Trade-off: Braze's drag-and-drop editor is familiar; AlpacaRelay's template editor focuses on deliverability and AI optimization over design flexibility.

5

Rebuild Key Automations with AI Enhancement

Braze does not support automation export — you must rebuild workflows manually in AlpacaRelay. Start with your highest-ROI sequences: Welcome Series, Abandoned Cart Recovery, and Post-Purchase Follow-up. For each, document the Braze trigger, delays, and email content (accessible via Automation > select campaign > view details). In AlpacaRelay, create the same flow, but let AI enhance it: AlpacaRelay will automatically score each email in your sequence and suggest subject line improvements (which increase open rates by up to 22% on average; Knak, 2026). A typical welcome sequence (3-4 emails) takes 45-60 minutes to rebuild and optimize. Abandoned cart sequences (2-3 emails) take 30-40 minutes. You're not re-doing manual work — you're building AI-assisted sequences that Braze required you to optimize manually. Time investment: 90-120 minutes for core automations. Labor value: 100 min × $62.50/hr = $104.17.

6

Update DNS Records & Enable AlpacaRelay Authentication

In Braze, note your current sending infrastructure (likely Braze's shared IPs or a dedicated IP). In AlpacaRelay's Account Settings > Sending Domain, you'll see your required DKIM, SPF, and DMARC records. Add these to your domain's DNS settings (typically Cloudflare, GoDaddy, or your hosting provider). Most changes propagate within 1-4 hours. AlpacaRelay then monitors deliverability in real-time, flagging any authentication failures before emails reach ISPs. According to Validity's 2025 Email Deliverability Benchmark, 1 in 6 marketing emails never reaches the inbox (Validity, 2025) — often due to authentication gaps that AlpacaRelay catches automatically. Expect a 2-3 week warm-up period as ISPs build trust with your new sending IP. During this time, run both Braze and AlpacaRelay in parallel, sending AlpacaRelay campaigns to your most engaged subscribers first. Time investment: 15-20 minutes. Labor value: 20 min × $62.50/hr = $20.83.

What You Gain by Switching

Braze users switching to AlpacaRelay typically save 8-12 hours monthly on campaign management and optimization tasks. At $62/hour (median marketing manager rate), that's $6,000-$9,000 in recovered labor annually. The primary driver isn't just feature parity — it's expertise automation. Where Braze requires you to handle audience segmentation, message optimization, and deliverability monitoring manually, AlpacaRelay's 8-Dimension Email Quality Framework automates steps 1-7 of the expertise chain. Your monthly campaign routine drops from 10+ hours to under 30 minutes, while AI-generated subject lines increase open rates by up to 22% (Knak (Email Creation & AI Statistics), 2026).

The most immediate gain is pre-send quality scoring — the one capability Braze fundamentally lacks. Every email gets an Email Quality Score (EQS) across 8 dimensions before sending: Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Home & garden brands see this impact their seasonal campaigns most dramatically. Instead of discovering your spring planting guide renders poorly on mobile after sending to 50,000 subscribers, EQS catches the issue at score time. Given that personalized emails achieve 29% higher open rates and 41% higher CTR compared to non-personalized (Litmus / Instapage, 2025), this pre-send optimization becomes your competitive edge.

Pricing transparency eliminates Braze's surprise billing jumps. Where Braze charges per data point and message — creating unpredictable costs as your garden center's email list grows seasonally — AlpacaRelay uses flat monthly rates. No hidden fees for advanced segmentation or A/B testing. Our pricing structure means budgeting becomes predictable, especially crucial for seasonal businesses managing cash flow around peak planting seasons. Industry-calibrated email templates designed specifically for home improvement, landscaping, and garden retail eliminate the 3-4 hours typically spent adapting generic Braze templates for your sector.

Analytics honesty addresses Apple Mail Privacy Protection inflation plaguing Braze reports. Where Braze shows artificially high open rates (sometimes 60-80% due to prefetching), AlpacaRelay provides MPP-adjusted metrics reflecting true engagement. This matters for seasonal campaigns where you need accurate performance data to optimize spring versus fall promotions. When comparing Braze alternatives, most platforms still report inflated opens — we don't. However, the trade-off is real: you'll lose Braze's powerful cross-channel orchestration, real-time data processing capabilities, and enterprise scale handling 37B+ messages. For most home & garden businesses, these enterprise features represent over-engineering. The Braze vs AlpacaRelay comparison shows where complexity becomes liability rather than asset.

The automation upgrade during migration creates compound gains. Your existing Braze flows get rebuilt and enhanced simultaneously. A basic welcome email becomes a scored 3-email nurture sequence. Manual seasonal newsletters become AI-optimized campaigns that adapt messaging based on geographic growing zones. Given that 39% of companies test subject lines first while 37% test content (LLCBuddy (A/B Testing Statistics), 2026), having AI handle this optimization automatically saves the 2-3 hours weekly most teams spend on manual A/B testing. Check our all migration guides for sector-specific automation examples, but expect your post-migration email program to require 75% less hands-on management while delivering measurably better results.

Common Migration Concerns (Addressed)

The most frequent concern we hear from Braze users is "Will I lose subscribers during the migration?" The answer is no — your entire contact database transfers intact via CSV export. AlpacaRelay's AI automatically maps subscriber fields, preserving custom attributes, segmentation data, and engagement history. Unlike manual imports that risk data corruption, our intelligent field mapping ensures nothing gets lost in translation. Your hard-earned subscriber list remains complete and actionable from day one.

"Will my deliverability drop?" Here's where we're completely honest: Yes, temporarily. A 2-4 week warm-up dip is normal and unavoidable with ANY migration between sending platforms. ISPs need to build trust with AlpacaRelay's infrastructure, regardless of your previous reputation with Braze. We don't pretend otherwise — any provider claiming "seamless deliverability" during migration is misleading you. However, with proper warm-up protocols and our pre-send quality scoring, most home and garden brands recover to baseline within 2-4 weeks and often exceed their previous performance. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement sits at 83.5%, meaning 1 in 6 marketing emails never reaches the inbox — our quality-first approach typically improves these odds.

"What happens to my automations?" Another honest answer: They need rebuilding. Braze's Canvas workflows cannot export directly to any platform — this is an industry-wide limitation, not an AlpacaRelay issue. However, this rebuilding process becomes an upgrade opportunity. Our AI recreates your sequences using the 8-Dimension Email Quality Framework, scoring each email for deliverability, mobile render, CTA clarity, and five other dimensions. Your rebuilt welcome series, cart abandonment, and seasonal promotions typically outperform the originals because they're optimized from the start. A basic welcome email becomes a quality-scored 3-email sequence; manual seasonal campaigns become AI-optimized touchpoints.

"How long will the migration take?" For basic contact imports and simple automations, expect 30 minutes. Complex multi-branch workflows require 2-3 hours of setup time. We strongly recommend running both platforms in parallel for 2-4 weeks — yes, that means paying for both temporarily. The overlap cost is justified by risk mitigation and the substantial labor savings ahead. Home and garden brands typically spend 15-20 hours monthly managing email campaigns manually. Post-migration, that drops to under 2 hours thanks to AI automation. At $50-75 per hour for marketing labor, you're looking at $9,000-18,000 in annual time savings. The temporary parallel-run cost of $400-1,125 becomes negligible against this backdrop.

Migration FAQ
What format does Braze use for contact exports?
Braze exports contacts as CSV files through Audience > Segments > select segment > Export. The CSV includes email, user ID, custom attributes, and subscription status. When you import this CSV into AlpacaRelay, our system automatically maps standard fields (email, first name, last name) and preserves custom attributes as custom fields. This handles Step 1 of the expertise chain—data collection—so you don't manually rebuild your list. Note: Braze does not export behavioral triggers or automation sequences; those must be rebuilt in AlpacaRelay, which takes 2-4 hours depending on complexity. During the 2-4 week parallel run, expect a small cost overlap—roughly $50-150/month depending on your list size—but this protects deliverability by allowing ISPs to build trust with your new sending infrastructure.
How does AlpacaRelay handle double opt-in on imported contacts?
When you import your Braze CSV, AlpacaRelay respects the subscription status you export. If a contact is marked subscribed in Braze, they remain subscribed in AlpacaRelay without requiring re-confirmation. If they are unsubscribed, that status transfers as well. However, if you want to re-confirm your list during migration—a best practice for deliverability—AlpacaRelay can trigger a double opt-in automation on import. This moves Step 2 (list validation) from manual work to AI-driven workflow. We recommend re-confirming only your most engaged segment (top 25% by engagement) during your first 2 weeks, then importing the rest once deliverability stabilizes. This two-phase approach reduces the risk of a sharp engagement dip that ISPs interpret as spam.
What Braze API key or authentication does AlpacaRelay need?
AlpacaRelay does not require a live Braze API connection. Instead, you manually export your data—contacts, templates, and segment definitions—as CSV and HTML files from Braze's UI, then upload them to AlpacaRelay. This manual approach is actually safer: you retain full control over what moves, and there is no persistent API key stored. To export from Braze, navigate to Account Settings > API Keys to confirm your account credentials, then go to Audience > Segments to export. Templates export from Campaigns > select campaign > Export Template as HTML. Automations cannot be exported from Braze; you will rebuild them in AlpacaRelay's AI-assisted Automation Builder, which uses the 8-Dimension Email Quality Framework to score each email in the sequence in real-time. This moves Steps 3-5 (template design, segmentation, send optimization) from manual to AI-guided, typically saving 3-5 hours per week.
How long does a Braze to AlpacaRelay migration take?
Migration timeline depends on your setup. Contact import: 15-30 minutes for list upload and field mapping. Template migration: 1-2 hours for manual re-creation (Braze HTML exports often require reformatting; our AI template editor handles this and instantly scores each template across the 8-Dimension Email Quality Framework). Automation rebuild: 2-4 hours for basic flows; 6-8 hours for complex multi-trigger sequences. Segment recreation: 30 minutes to 1 hour. Total: expect 4-14 hours depending on complexity. We recommend spreading this across 1-2 weeks to avoid errors. Critically: plan for a 2-4 week parallel run where both platforms send live email. During this window, ISPs build trust with your new AlpacaRelay sending infrastructure. Do not cut off Braze until your AlpacaRelay deliverability stabilizes to within 2-3% of your Braze baseline. This phased approach prevents the temporary 15-25% deliverability dip that can occur when switching sending infrastructure abruptly.
What is the cost overlap if I run Braze and AlpacaRelay in parallel?
Yes, running both platforms simultaneously costs extra—typically $50-150/month depending on your list size and AlpacaRelay tier. For a 100K contact list, expect an additional $75-120 during the 4-week overlap. This is the honest trade-off: you pay a temporary premium to protect deliverability. The alternative—switching abruptly—risks a 15-25% deliverability dip (Validity Email Deliverability Benchmark, 2025), which could cost $2,000-5,000 in lost revenue per week if your send volume is high. So the $300-480 total overlap cost is insurance. After week 4, when deliverability is stable and you have validated that AlpacaRelay automations perform as expected, you cancel Braze and your cost returns to normal. We recommend segmenting your sends during the overlap: send high-value campaigns (welcome series, cart recovery) from AlpacaRelay first, then migrate the rest once warm-up is complete.
How does EQS scoring improve imported templates and revenue?
Every template you import from Braze is instantly scored across the 8-Dimension Email Quality Framework—Structural Compliance, CTA Clarity, Personalization Depth, Mobile Responsiveness, Subject Line Power, Engagement Hook, Visual Hierarchy, and Sender Authority. Each dimension scores 0-10; your overall EQS typically ranges 65-92. Templates scoring EQS 80+ generate approximately 15-22% higher open rates and 18-25% higher click-through rates compared to lower-scoring templates, translating to roughly $800-2,000/month additional revenue per template on average send lists (based on AlpacaRelay customer analysis, 2024). Our AI editor highlights which dimensions drag your score down—for example, if your CTA Clarity scores 6.2/10, the system suggests rewording. You edit, and the score updates in real-time. This moves Step 6 (performance optimization) from guesswork to data-driven refinement. Imported templates typically score 68-74 initially; after 3-5 rounds of AI-guided tweaks, they climb to 82-88. We have seen clients increase revenue per send by $400-1,200 within the first month post-migration simply through EQS-guided optimization of their existing template library.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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