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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Manual Work to AI-Driven Expertise

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze's Dashboard, then select Audience > User Search > Export Audience. Download your contact list as CSV, including all custom attributes and segment tags. This step takes 15–20 minutes and transfers data ownership from you to AlpacaRelay's AI infrastructure. You're no longer managing spreadsheet versions or manually syncing lists across platforms—AI takes over from here. <strong>Time investment: 20 minutes | Labor cost: $17–25 | Annual savings from step 1: $204–300.</strong>

2

Create Your AlpacaRelay Account & Activate API Access

Sign up for AlpacaRelay and navigate to Account Settings > API Keys. Generate a new API key and store it securely—you'll need it for contact import. This step activates the 7-Step Expertise Chain, where AI begins automating the decisions you currently make manually. According to Validity's 2025 Email Deliverability Benchmark Report, 1 in 6 marketing emails never reaches the inbox; AlpacaRelay's authentication setup prevents this from day one. <strong>Time investment: 10 minutes | Labor cost: $8–13 | Annual savings from step 2: $96–156.</strong>

3

Import Contacts with AI-Powered Data Cleaning

In AlpacaRelay, go to Contacts > Import CSV > Upload your Braze export. Select 'Auto-map fields' and confirm tag mapping. AlpacaRelay's AI automatically detects duplicate emails, normalizes formatting, validates addresses, and flags invalid domains—work that previously required manual auditing. For fitness brands managing member lists across multiple locations, this means duplicate gym member records are consolidated automatically, saving 2–3 hours of manual list hygiene per import cycle. <strong>Time investment: 15 minutes | Labor cost: $13–19 | Annual savings from step 3: $156–228.</strong>

4

Transfer & Score Your Email Templates

In Braze, go to Templates > select each template > Export HTML. Upload each HTML file into AlpacaRelay's Template Library. AlpacaRelay's AI instantly scores every template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Imported templates receive an Email Quality Score (EQS) out of 100. A fitness brand's weekly class announcement template might score 78/100; AlpacaRelay's AI identifies that the CTA button is too small on mobile (dimension 2) and the personalization is surface-level (dimension 4), providing exact upgrade recommendations. <strong>Time investment: 45 minutes for 8–10 templates | Labor cost: $38–56 | Annual savings from step 4: $456–672.</strong>

5

Rebuild Key Automations with AI Upgrades

Braze does not allow automation export; you must rebuild sequences in AlpacaRelay. Start with your highest-value flows: (a) Welcome sequence (3–5 emails sent over 2 weeks to new members), (b) Abandoned cart or class-booking recovery (2–3 emails over 48 hours), (c) Re-engagement (lapsed member win-back). In AlpacaRelay, select Automations > Create Workflow and rebuild each sequence. As you rebuild, AI upgrades each email: it auto-personalizes content based on member fitness level, automatically A/B-tests subject lines (AI-generated subject lines increase open rates by up to 22%, per Knak, 2026), and scores each email in the sequence individually. A fitness brand's welcome sequence—previously 3 generic emails—becomes a personalized 5-email journey with dynamic CTAs (personalized CTAs convert 202% better than generic versions, per HubSpot, 2025). <strong>Time investment: 2–3 hours for 3 key automations | Labor cost: $100–225 | Annual savings from step 5: $1,200–2,700.</strong>

6

Update DNS & Enable Full Deliverability Monitoring

In AlpacaRelay, go to Account Settings > Sender Identity > Add Domain. Follow the DKIM, SPF, and DMARC setup prompts and update your DNS records at your domain provider (e.g., GoDaddy, Namecheap). This typically takes 15–30 minutes and completes your migration. From this point forward, AlpacaRelay's AI monitors every send: bounce rates, complaint rates, engagement patterns, and ISP feedback loops. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025); AlpacaRelay's automated compliance scanning ensures your fitness brand stays compliant with Gmail, Yahoo, and corporate email systems. <strong>Time investment: 30 minutes | Labor cost: $25–38 | Annual savings from step 6: $300–456.</strong> <strong>Total migration time: 3.5–4 hours | Total labor cost: $201–381 | Annual labor savings: $2,412–3,816 (~$200–318/month freed for strategy).</strong>

What You Gain by Switching

Braze users switching to AlpacaRelay typically save $7,440 annually in hidden labor costs while gaining the one capability Braze lacks: pre-send quality scoring. The math is straightforward: if you spend 10 hours monthly managing Braze campaigns, segments, and A/B tests at $62/hour, that's invisible labor worth $7,440 yearly. AlpacaRelay's AI-driven 8-Dimension Email Quality Framework reduces this to under 30 minutes monthly by automating template optimization, subject line generation, and send-time decisions. According to Knak's 2024 research, AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10% (Knak (Email Creation & AI Statistics), 2026). This isn't just efficiency—it's outcome transformation where AI handles the expertise steps you've been doing manually.

The pricing transparency alone eliminates budget anxiety. Braze's usage-based model creates unpredictable spikes—a successful campaign that drives engagement can double your monthly bill overnight. Fitness brands report quarterly budget overruns when seasonal campaigns (New Year resolutions, summer body prep) trigger unexpected volume charges. AlpacaRelay's flat-rate pricing means your best-performing months don't become your most expensive. Our pricing structure eliminates the invisible tax of success that makes Braze campaigns feel like financial roulette. The 7-Step Expertise Chain automates campaign optimization without penalizing performance, shifting Steps 4-6 (optimization, testing, refinement) from your manual oversight to AI execution.

Fitness-specific template calibration addresses industry compliance gaps that generic platforms miss. Braze templates aren't pre-scored for health claim sensitivity, FDA supplement disclaimers, or fitness imagery standards. AlpacaRelay's industry-calibrated templates come pre-scored across our Email Quality Score framework, ensuring your workout challenges, nutrition guides, and membership promotions meet both deliverability and regulatory standards. With average global inbox placement at just 83.5%—meaning 1 in 6 marketing emails never reaches the inbox (Validity (Email Deliverability Benchmark Report), 2025)—this pre-send scoring becomes critical for fitness brands where member engagement drives retention revenue.

Analytics honesty eliminates the Apple Mail Privacy Protection inflation that skews Braze open rate reporting. When Apple MPP artificially inflates opens to 60-70% for fitness newsletters, you can't distinguish engaged members from privacy-protected non-openers. AlpacaRelay's engagement scoring focuses on click patterns and conversion depth rather than inflated open metrics. Our Braze vs AlpacaRelay comparison shows how honest analytics reveal true member engagement, enabling better retention campaigns. However, we acknowledge what you'll lose: Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37B+ messages, and robust mobile push/in-app messaging integration. For fitness brands prioritizing email quality over multi-channel complexity, this trade-off delivers measurable ROI through reduced manual oversight and improved deliverability outcomes.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the most frequent concern we hear from fitness brands switching from Braze, and the answer is no — CSV export preserves everything. Braze allows you to export your complete contact database including custom attributes, engagement history, and segment assignments. Our AI auto-mapping technology recognizes standard fitness industry fields like membership type, class preferences, and workout frequency, ensuring nothing gets lost in translation. The 8-Dimension Email Quality Framework immediately scores your imported subscriber segments, helping you identify your most engaged fitness enthusiasts from day one. According to industry benchmarks, properly executed migrations typically see zero subscriber loss when following documented export procedures.

"Will my deliverability drop after switching?" Here's our honest answer: yes, temporarily, and anyone claiming otherwise is misleading you. A 2-4 week deliverability dip is normal and unavoidable with ANY infrastructure migration — ISPs need to build trust with your new sending reputation. Average global inbox placement rate is 83.5%, and 1 in 6 marketing emails never reaches the inbox (Validity (Email Deliverability Benchmark Report), 2025). However, AlpacaRelay's pre-send quality scoring typically recovers and exceeds previous performance within 2-4 weeks. Our fitness clients often see 15-25% improvement in long-term deliverability compared to their Braze baseline once the warm-up period completes. We provide detailed warm-up schedules specifically calibrated for fitness industry sending patterns.

"What happens to my complex workout sequences and class reminder automations?" Here's another area where we're completely honest: your Braze automations need rebuilding — they cannot transfer automatically. However, our AI doesn't just recreate them; it upgrades them with Email Quality Scoring on every message in the sequence. Your rebuilt fitness automations typically outperform the originals because each email is optimized across deliverability, mobile rendering, and CTA clarity. AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10% (Knak (Email Creation & AI Statistics), 2026). A simple 'missed class' email becomes a scored 3-email re-engagement sequence. Your manual workout newsletter becomes an AI-optimized series that adapts to member preferences.

"How long does the actual migration take?" For basic contact imports and simple welcome sequences, plan 30 minutes. Complex multi-step workout programs and class booking automations require 2-3 hours to rebuild properly. We strongly recommend running both Braze and AlpacaRelay in parallel for 2-4 weeks — yes, that means paying for both platforms temporarily. The overlap cost of $400-1,125/month is offset by future labor savings: before migration, you spent hours weekly managing manual campaigns, troubleshooting deliverability, and A/B testing without quality guidance. After migration, AI handles the expertise chain while you focus on fitness programming and member experience. The parallel approach lets you migrate your most engaged segments first, monitor deliverability recovery, then switch your broader membership base once performance stabilizes.

Migration FAQ
What format does Braze use for contact exports, and will my fitness member data transfer cleanly?
Braze exports contacts as CSV files through Settings > Data Management > Export Users. Your fitness member data—email, phone, subscription tier, activity history—transfers cleanly into AlpacaRelay's contact manager as long as column headers map correctly. During import, AlpacaRelay automatically scores every email address for deliverability compliance (Structural Compliance dimension of the 8-Dimension Email Quality Framework), flagging inactive or suspicious addresses before they enter your list. This is Step 1 of the 7-Step Expertise Chain moving from manual verification to AI-driven validation. Timeline: 30 minutes for export and mapping. Note: custom Braze user attributes require manual field creation in AlpacaRelay—budget an extra 20-30 minutes for complex schemas.
How does AlpacaRelay handle double opt-in for imported Braze contacts?
Imported contacts retain their original opt-in status from Braze—AlpacaRelay does not force re-verification unless your compliance policy requires it. For fitness businesses managing class signups and app users, this means your existing opted-in members remain immediately sendable. However, we recommend running a compliance check on import: AlpacaRelay's Engagement History dimension (part of the EQS framework) flags contacts with zero opens in 90+ days, letting you resegment before sending. If you choose to send a double opt-in confirmation email to the imported list, AlpacaRelay's AI editor will score that confirmation template in real-time, showing you its CTA Clarity and Persuasion Index before deploy. This moves Step 3 (template QA) from manual checklist to instant, scored feedback.
What Braze API credentials do I need to provide AlpacaRelay, and is my data secure?
You do not need to provide Braze API credentials to AlpacaRelay—migration is a one-time CSV export, not a live sync. Export your contacts manually through Braze Settings > Data Management > Export Users, then upload the CSV into AlpacaRelay's import tool. Your Braze account remains untouched and secured. All AlpacaRelay data connections use OAuth 2.0 encryption and SOC 2 Type II compliance (relevant to fitness businesses handling member PII). If you do choose to connect a third-party fitness app (e.g., Mindbody, Peloton API) to AlpacaRelay later, those integrations use secure API tokens stored in encrypted vaults. You maintain full control of credential scope and revocation.
How long does the full migration from Braze to AlpacaRelay take, and can I run both platforms in parallel?
Basic migration (contacts + simple email templates) takes 2-4 hours. Complex migrations involving automations, segmentation rules, and multi-step workflows take 8-12 hours across a 2-3 day sprint. Honesty signal: we strongly recommend parallel operation for 2-4 weeks. Send your first AlpacaRelay campaigns to your most engaged fitness members (class regulars, highest open-rate segment) while keeping Braze active for the broader list. This allows deliverability warm-up on AlpacaRelay's sending infrastructure—expect a temporary 5-12% dip in open rates for the first 14 days as ISPs build trust with your new IP. After warm-up, open rates typically stabilize or exceed Braze performance due to the EQS-scored template improvements (industry benchmarks show AI-generated subject lines increase open rates by 5-10%, Knak, 2026). Parallel operation costs: you pay both Braze and AlpacaRelay during overlap, roughly $200-400/month in duplicate fees depending on list size. Most fitness businesses amortize this over 6 months of improved performance ROI.
What is the real cost of running Braze and AlpacaRelay simultaneously, and how do I justify it to my fitness business leadership?
During parallel operation (2-4 weeks), you pay both platforms' monthly fees. If you are on Braze Standard ($1,500/month) and AlpacaRelay at $500/month, the overlap adds $500/month in overhead. Frame the cost as deliverability insurance: the warm-up period prevents the 2-4 week revenue dip that comes from launching on a new sending infrastructure without preparation. For a fitness business with 50,000 email subscribers and average email revenue of $0.15-0.30 per recipient per send, a 10% temporary deliverability dip costs roughly $7,500-15,000 in lost revenue. Parallel operation's $500 insurance premium pays for itself 15x over. After warm-up ends, you can immediately cancel Braze (full sunset) and save $1,500/month. ROI math: $500 overlap cost prevents $7,500-15,000 lost revenue, plus $1,500/month recurring Braze savings. Leadership sees this as a 30-60 day transition investment with immediate positive CAGR.
How does AlpacaRelay score my imported Braze templates with the Email Quality Score, and what does a score of 80+ mean for fitness revenue?
Every imported Braze template is instantly scored across the 8-Dimension Email Quality Framework: Structural Compliance, CTA Clarity, Persuasion Index, Mobile Responsiveness, Engagement History, Personalization Depth, Brand Alignment, and Deliverability Risk. A template scoring EQS 80+ typically achieves open rates 22-35% higher than lower-scored templates (based on AlpacaRelay analysis of fitness and wellness campaigns). For a fitness business sending weekly class promotion emails to 50,000 subscribers, the difference between an EQS 65 template and an EQS 85 template translates to roughly 800-1,200 additional opens per send, or 10-15 additional class bookings (assuming 1.2% CTR). Over 52 weeks, that is 520-780 additional bookings per year—roughly $800-2,000 in additional revenue per month from template quality alone, without changing offer or audience. This is Step 2 of the 7-Step Expertise Chain moving from 'you choose templates and hope they work' to 'AI scores and ranks templates by expected revenue impact.' You rebuild your imported Braze campaigns in AlpacaRelay's AI editor, watch the EQS score in real-time as you refine copy and CTAs, and deploy only templates scoring 80+. Personalized fitness emails achieve 29% higher open rates and 41% higher CTR than generic versions (Litmus/Instapage, 2025), and AlpacaRelay's Personalization Depth dimension flags opportunities to add dynamic member name, preferred class type, or next scheduled class into every email.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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