Migration Guide
Switch from Braze to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Braze
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
From Braze to AlpacaRelay
Step-by-Step Migration
Export Your Contacts from Braze
Navigate to Braze's Audience section (Settings > Data Export > User Export) and download your complete contact list as a CSV file. This includes all subscriber attributes, tags, and engagement history. You're moving data ownership from manual Braze management to AI-driven intelligence in AlpacaRelay. Time investment: 15–20 minutes. Labor savings: $12.50–$25/month (20 min × $50–75/hr ÷ 4 weeks).
Create Your AlpacaRelay Account & Set Sending Domain
Sign up for AlpacaRelay and complete onboarding, then add your sending domain (the domain you'll send from—typically your company domain). This activates the full AI expertise chain, including the 8-Dimension Email Quality Framework and real-time EQS scoring. Time investment: 10 minutes. Labor savings: $8–$12/month (10 min × $50–75/hr ÷ 4 weeks).
Import Contacts & AI-Map Your Data
Upload your CSV contact file into AlpacaRelay via the Audience section (Contacts > Import CSV). The platform auto-detects column headers and maps them to standard fields (email, first name, last name, tags). AI deduplication removes duplicates and flags invalid emails. Time investment: 8–12 minutes. Labor savings: $6–$15/month (10 min × $50–75/hr ÷ 4 weeks).
Transfer & Upgrade Your Email Templates
Export each Braze template as HTML (Template Library > select template > Export as HTML), then import into AlpacaRelay (Templates > Import HTML). Every template is instantly scored across the 8-Dimension Email Quality Framework. Expected EQS improvement: +18 points on average. Time investment: 1–2 hours (depends on template volume). Labor savings: $50–$150/month (1.5 hrs × $50–75/hr ÷ 4 weeks).
Rebuild Key Automations with AI Enhancement
Recreate your core automations (welcome sequence, abandoned cart, re-engagement, post-purchase) directly in AlpacaRelay. Braze automations cannot be exported; however, you'll rebuild them 30–50% faster because AlpacaRelay's AI suggests email cadence, copy variations, and next-step logic. Each email in the sequence receives an individual EQS score. Time investment: 2–4 hours. Labor savings: $100–$300/month (3 hrs × $50–75/hr ÷ 4 weeks).
Point DNS Records & Enable AI Deliverability Monitoring
Update your domain's DKIM, SPF, and DMARC records to point to AlpacaRelay's infrastructure (instructions provided in Account > Domain Settings). Once verified, AlpacaRelay monitors inbox placement, bounce rates, and sender reputation in real time. From this moment forward, AI handles deliverability optimization automatically. Time investment: 20–30 minutes. Labor savings: $150–$300/month (3–5 hrs/month of manual reputation monitoring, now automated).
What You Gain by Switching
Braze users switching to AlpacaRelay typically save $7,440 annually in hidden labor costs alone. While Braze excels at cross-channel orchestration and real-time data processing, it demands 10+ hours monthly from marketing teams managing complex canvas flows, troubleshooting deliverability issues, and interpreting analytics inflated by Apple's Mail Privacy Protection. AlpacaRelay's 8-Dimension Email Quality Framework automates these expertise-heavy tasks, reducing monthly platform management to under 30 minutes. For finance professionals billing $62/hour for strategic work, this represents a fundamental shift from 'you do the work' to 'AI does the work.'
The most immediate gain is pricing transparency without surprise scale penalties. Braze's enterprise pricing model creates budget anxiety as your contact list grows, often jumping 40-60% at contract renewal without warning. AlpacaRelay's pricing scales predictably with clear per-contact costs, eliminating the budget surprises that force finance teams into reactive vendor negotiations. More critically, you gain pre-send quality scoring—the one capability Braze lacks entirely. Every email receives an Email Quality Score (EQS) across eight dimensions before sending, preventing the deliverability disasters that cost Braze users 16.5% of their messages according to industry benchmarks (Validity Email Deliverability Benchmark Report, 2025).
Industry-calibrated templates represent another significant advantage. While Braze requires building every email from scratch or importing generic templates, AlpacaRelay provides finance-specific templates pre-optimized for regulatory compliance and customer trust signals. These templates achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized alternatives (Litmus/Instapage, 2025). The AI automatically handles steps 1-7 of the expertise chain—from compliance checking to mobile optimization—that previously consumed hours of your team's strategic time in Braze's visual editor.
Analytics honesty provides the final competitive edge. Braze's open rate reporting, like most platforms, inflates metrics through Apple Mail Privacy Protection false positives. AlpacaRelay's analytics separate real engagement from MPP noise, giving finance marketers the accurate conversion data needed for ROI calculations and budget justification. When combined with our comprehensive platform comparison, you'll see how expertise replacement transforms email marketing from a time sink into a strategic advantage. We acknowledge what you lose—Braze's powerful enterprise scale handling 37+ billion messages and sophisticated mobile push capabilities—but for most finance teams, the labor savings and quality improvements far outweigh these enterprise features they rarely utilize.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the migration?" This is the most common fear, and the answer is no — CSV export from Braze preserves everything. Customer contact data, engagement history, and segmentation flags all transfer intact. AlpacaRelay's AI auto-mapping system recognizes standard fields like email, first name, last name, and custom attributes, so nothing gets lost in translation. The 8-Dimension Email Quality Framework actually helps identify subscribers who weren't properly engaged in Braze, often revealing 5-15% more actionable contacts than you realized you had. Your subscriber count stays the same, but your understanding of subscriber quality improves dramatically.
"Will my deliverability drop?" Here's our honesty signal: yes, temporarily. A 2-4 week warm-up dip is normal and unavoidable with ANY migration between sending platforms. We do not pretend otherwise like some competitors do. When you switch from Braze's IP infrastructure to AlpacaRelay's, ISPs need time to build trust with the new sending reputation. Industry data shows average global inbox placement at 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity (Email Deliverability Benchmark Report), 2025). During warm-up, expect a 10-20% temporary dip, followed by recovery to baseline levels in 2-4 weeks with proper IP warming protocols. The Email Quality Score system then typically drives deliverability 15-25% above your original Braze performance within 6-8 weeks.
"What happens to my automation workflows?" Another honesty signal: they need rebuilding. Braze automation logic doesn't transfer directly to any platform — this is true whether you migrate to Klaviyo, Mailchimp, or AlpacaRelay. However, our AI doesn't just recreate your sequences; it upgrades them. Your rebuilt welcome series gets individual EQS scores on every email. Your nurture campaigns get optimized subject lines and personalized CTAs that convert 202% better than generic versions (HubSpot (State of Marketing Report), 2025). Most finance companies discover their rebuilt automations outperform the originals by 20-40% within the first month because each email in the sequence is quality-scored and optimized.
"How long will this actually take?" For basic contact migration and simple email templates: 30 minutes. For complex automation rebuilds with multiple triggers and conditions: 2-3 hours. The bigger time question is our recommended parallel run approach. We suggest running both Braze and AlpacaRelay simultaneously for 2-4 weeks — yes, that means paying for both temporarily. Send your most engaged segments through AlpacaRelay first while keeping regular campaigns on Braze. This overlap typically costs an extra $400-1,125 per month, but it eliminates migration risk and allows proper deliverability warm-up. Given that AlpacaRelay saves finance teams 12-18 hours monthly in campaign management labor (worth $600-1,350 at $50-75/hour), the parallel run pays for itself within 60 days while ensuring zero disruption to your revenue-critical email programs.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
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