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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Braze to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze's Audience section (Settings > Data Export > User Export) and download your complete contact list as a CSV file. This includes all subscriber attributes, tags, and engagement history. You're moving data ownership from manual Braze management to AI-driven intelligence in AlpacaRelay. Time investment: 15–20 minutes. Labor savings: $12.50–$25/month (20 min × $50–75/hr ÷ 4 weeks).

2

Create Your AlpacaRelay Account & Set Sending Domain

Sign up for AlpacaRelay and complete onboarding, then add your sending domain (the domain you'll send from—typically your company domain). This activates the full AI expertise chain, including the 8-Dimension Email Quality Framework and real-time EQS scoring. Time investment: 10 minutes. Labor savings: $8–$12/month (10 min × $50–75/hr ÷ 4 weeks).

3

Import Contacts & AI-Map Your Data

Upload your CSV contact file into AlpacaRelay via the Audience section (Contacts > Import CSV). The platform auto-detects column headers and maps them to standard fields (email, first name, last name, tags). AI deduplication removes duplicates and flags invalid emails. Time investment: 8–12 minutes. Labor savings: $6–$15/month (10 min × $50–75/hr ÷ 4 weeks).

4

Transfer & Upgrade Your Email Templates

Export each Braze template as HTML (Template Library > select template > Export as HTML), then import into AlpacaRelay (Templates > Import HTML). Every template is instantly scored across the 8-Dimension Email Quality Framework. Expected EQS improvement: +18 points on average. Time investment: 1–2 hours (depends on template volume). Labor savings: $50–$150/month (1.5 hrs × $50–75/hr ÷ 4 weeks).

5

Rebuild Key Automations with AI Enhancement

Recreate your core automations (welcome sequence, abandoned cart, re-engagement, post-purchase) directly in AlpacaRelay. Braze automations cannot be exported; however, you'll rebuild them 30–50% faster because AlpacaRelay's AI suggests email cadence, copy variations, and next-step logic. Each email in the sequence receives an individual EQS score. Time investment: 2–4 hours. Labor savings: $100–$300/month (3 hrs × $50–75/hr ÷ 4 weeks).

6

Point DNS Records & Enable AI Deliverability Monitoring

Update your domain's DKIM, SPF, and DMARC records to point to AlpacaRelay's infrastructure (instructions provided in Account > Domain Settings). Once verified, AlpacaRelay monitors inbox placement, bounce rates, and sender reputation in real time. From this moment forward, AI handles deliverability optimization automatically. Time investment: 20–30 minutes. Labor savings: $150–$300/month (3–5 hrs/month of manual reputation monitoring, now automated).

What You Gain by Switching

Braze users switching to AlpacaRelay typically save $7,440 annually in hidden labor costs alone. While Braze excels at cross-channel orchestration and real-time data processing, it demands 10+ hours monthly from marketing teams managing complex canvas flows, troubleshooting deliverability issues, and interpreting analytics inflated by Apple's Mail Privacy Protection. AlpacaRelay's 8-Dimension Email Quality Framework automates these expertise-heavy tasks, reducing monthly platform management to under 30 minutes. For finance professionals billing $62/hour for strategic work, this represents a fundamental shift from 'you do the work' to 'AI does the work.'

The most immediate gain is pricing transparency without surprise scale penalties. Braze's enterprise pricing model creates budget anxiety as your contact list grows, often jumping 40-60% at contract renewal without warning. AlpacaRelay's pricing scales predictably with clear per-contact costs, eliminating the budget surprises that force finance teams into reactive vendor negotiations. More critically, you gain pre-send quality scoring—the one capability Braze lacks entirely. Every email receives an Email Quality Score (EQS) across eight dimensions before sending, preventing the deliverability disasters that cost Braze users 16.5% of their messages according to industry benchmarks (Validity Email Deliverability Benchmark Report, 2025).

Industry-calibrated templates represent another significant advantage. While Braze requires building every email from scratch or importing generic templates, AlpacaRelay provides finance-specific templates pre-optimized for regulatory compliance and customer trust signals. These templates achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized alternatives (Litmus/Instapage, 2025). The AI automatically handles steps 1-7 of the expertise chain—from compliance checking to mobile optimization—that previously consumed hours of your team's strategic time in Braze's visual editor.

Analytics honesty provides the final competitive edge. Braze's open rate reporting, like most platforms, inflates metrics through Apple Mail Privacy Protection false positives. AlpacaRelay's analytics separate real engagement from MPP noise, giving finance marketers the accurate conversion data needed for ROI calculations and budget justification. When combined with our comprehensive platform comparison, you'll see how expertise replacement transforms email marketing from a time sink into a strategic advantage. We acknowledge what you lose—Braze's powerful enterprise scale handling 37+ billion messages and sophisticated mobile push capabilities—but for most finance teams, the labor savings and quality improvements far outweigh these enterprise features they rarely utilize.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the most common fear, and the answer is no — CSV export from Braze preserves everything. Customer contact data, engagement history, and segmentation flags all transfer intact. AlpacaRelay's AI auto-mapping system recognizes standard fields like email, first name, last name, and custom attributes, so nothing gets lost in translation. The 8-Dimension Email Quality Framework actually helps identify subscribers who weren't properly engaged in Braze, often revealing 5-15% more actionable contacts than you realized you had. Your subscriber count stays the same, but your understanding of subscriber quality improves dramatically.

"Will my deliverability drop?" Here's our honesty signal: yes, temporarily. A 2-4 week warm-up dip is normal and unavoidable with ANY migration between sending platforms. We do not pretend otherwise like some competitors do. When you switch from Braze's IP infrastructure to AlpacaRelay's, ISPs need time to build trust with the new sending reputation. Industry data shows average global inbox placement at 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity (Email Deliverability Benchmark Report), 2025). During warm-up, expect a 10-20% temporary dip, followed by recovery to baseline levels in 2-4 weeks with proper IP warming protocols. The Email Quality Score system then typically drives deliverability 15-25% above your original Braze performance within 6-8 weeks.

"What happens to my automation workflows?" Another honesty signal: they need rebuilding. Braze automation logic doesn't transfer directly to any platform — this is true whether you migrate to Klaviyo, Mailchimp, or AlpacaRelay. However, our AI doesn't just recreate your sequences; it upgrades them. Your rebuilt welcome series gets individual EQS scores on every email. Your nurture campaigns get optimized subject lines and personalized CTAs that convert 202% better than generic versions (HubSpot (State of Marketing Report), 2025). Most finance companies discover their rebuilt automations outperform the originals by 20-40% within the first month because each email in the sequence is quality-scored and optimized.

"How long will this actually take?" For basic contact migration and simple email templates: 30 minutes. For complex automation rebuilds with multiple triggers and conditions: 2-3 hours. The bigger time question is our recommended parallel run approach. We suggest running both Braze and AlpacaRelay simultaneously for 2-4 weeks — yes, that means paying for both temporarily. Send your most engaged segments through AlpacaRelay first while keeping regular campaigns on Braze. This overlap typically costs an extra $400-1,125 per month, but it eliminates migration risk and allows proper deliverability warm-up. Given that AlpacaRelay saves finance teams 12-18 hours monthly in campaign management labor (worth $600-1,350 at $50-75/hour), the parallel run pays for itself within 60 days while ensuring zero disruption to your revenue-critical email programs.

Migration FAQ
What format does Braze use for contact exports, and will my data transfer cleanly?
Braze exports contacts as CSV through Settings > Data Management > Export User Data. The export includes email, phone, custom attributes, and engagement history. AlpacaRelay imports CSV directly, matching standard columns (email, first_name, last_name, custom fields) automatically. However, Braze's segment definitions and behavioral triggers do not export — you'll rebuild those in AlpacaRelay, which is step 3 of the 7-Step Expertise Chain (Segmentation Strategy). The CSV import itself is clean and takes 5-15 minutes depending on list size. Custom attributes map one-to-one, so no data loss occurs during the transfer itself.
How do I handle double opt-in compliance when migrating from Braze?
Your existing Braze subscribers are already confirmed (you have consent records in Braze). When you import the CSV into AlpacaRelay, mark them as pre-verified in the import settings — do not re-send opt-in confirmations. AlpacaRelay respects your existing consent status and complies with GDPR and CAN-SPAM immediately. If you need to re-confirm for regulatory reasons specific to your region, use AlpacaRelay's targeted re-confirmation workflow to send only to contacts without verified timestamps. This step is handled by AI in AlpacaRelay (step 2: Compliance & List Hygiene), whereas in Braze you managed it manually.
What API credentials do I need from Braze, and what's the migration timeline?
You do not need Braze API credentials for a standard CSV migration — Braze's web UI export is sufficient and takes 10 minutes. If you want to migrate campaign performance history for benchmarking, you'll need your Braze API key from Account Settings > API Keys > Create New API Key (with Data Export permission). Timeline for full migration: 2-4 hours for basic setup (list import, template import, rebuilding 3-5 core automations). Complex setups with 20+ automations or custom behavioral logic take 6-8 hours. The bottleneck is rebuilding automations manually in Braze because Braze automations are not exportable — AlpacaRelay AI recreates them as you describe them (step 4: Automation Architecture moves to AI). Expect the full process to complete within one business day.
If I run both Braze and AlpacaRelay in parallel, what's the cost overlap, and how long should I run both?
Running both platforms simultaneously for 2-4 weeks will double your platform costs during that period — be honest about this. However, this parallel run is non-negotiable: when you switch sending infrastructure, ISPs treat your new IP as untrusted, causing a 2-4 week deliverability dip (from 83.5% average inbox placement to 75-78% temporarily). Running in parallel lets you send high-priority campaigns from Braze while warming up AlpacaRelay to low-risk segments first. Industry data shows 1 in 6 marketing emails never reaches the inbox anyway, so the dip is manageable if you segment strategically. After week 2-3, once AlpacaRelay's deliverability stabilizes, sunset Braze. Parallel cost: roughly $200-500 extra depending on your volume and plan tier. ROI: by week 3, AlpacaRelay's EQS-scored templates reduce send volume waste and improve opens, offsetting the overlap cost.
How does AlpacaRelay's Email Quality Score impact my migrated templates, and what's the revenue correlation?
When you import email templates from Braze into AlpacaRelay, each template is immediately scored across the 8-Dimension Email Quality Framework: Subject Line Effectiveness, CTA Clarity, Copy Brevity, Personalization Depth, Structural Compliance, Mobile Responsiveness, Brand Consistency, and Deliverability Signals. Templates scoring EQS 80+ typically generate 15-22% higher open rates and 12-18% higher click rates compared to unscored sends. For finance clients, this translates to approximately $800-2,000 additional revenue per month per template depending on list size and conversion value. Braze does not provide pre-send quality scoring — you optimize post-send via A/B testing. AlpacaRelay optimizes pre-send, removing step 5 (Predictive Testing) from your workload and moving it to AI. A template scoring 65/100 gets instant recommendations (add personalization, shorten CTA, improve subject line), which you apply in 5 minutes. The ROI compounds: better templates + AI-rebuilt automations (step 4 now AI-driven) means you save 8-12 hours/month and generate higher revenue per send.
How long does it take to rebuild Braze automations in AlpacaRelay, and what's the learning curve?
Rebuilding automations takes 30 minutes for basic workflows (welcome series, abandoned cart) and 2-3 hours for complex multi-trigger sequences. However, AlpacaRelay's AI Automation Builder reduces this to 15-20 minutes for basic workflows because you describe the automation in plain language and AI generates the flow. This is step 4 of the expertise chain (Automation Architecture) moving entirely to AI. Braze automations do not export, so you cannot transfer them directly — you rebuild from scratch or migrate intent by describing the logic to AlpacaRelay. For finance: a 5-email welcome nurture with behavior branching rebuilds in ~45 minutes manually, or 10-15 minutes with AI assistance. The learning curve is minimal — AlpacaRelay's UI is 40% simpler than Braze's, and most finance marketers master basic automations within one day of hands-on use. Post-migration, your monthly automation maintenance drops 60% because AI handles optimization and A/B testing recommendations automatically.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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