Migration Guide
Switch from Braze to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Braze
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
From Braze to AlpacaRelay
Step-by-Step Migration
Export Your Contacts from Braze
Log into your Braze account and navigate to Audience > Data Export > User Data Export. Select all segments or choose specific cohorts (e.g., active subscribers, lapsed customers) and export as CSV. This takes 5-10 minutes and generates a file containing your full contact list with custom attributes and engagement history. Once exported, you're no longer manually managing contact hygiene—this becomes AI's responsibility in AlpacaRelay. Time investment: 10 minutes. Labor value: 10 min × $62.50/hr average = $10.42/month (ongoing).
Create Your AlpacaRelay Account & Workspace
Sign up at alpacarelay.com and complete onboarding. You'll set your workspace name, select your industry (Fashion/Apparel), and choose your sending tier. AlpacaRelay automatically activates your AI expertise chain, meaning every tool you use from this point forward includes quality scoring and optimization. This step takes 5 minutes and requires no technical knowledge. Time investment: 5 minutes. Labor value: 5 min × $62.50/hr = $5.21/month.
Import Contacts via CSV Upload with AI Mapping
In AlpacaRelay, go to Contacts > Bulk Import and upload your CSV file. AlpacaRelay's AI automatically maps your columns (email, first name, custom fields like 'fashion_category' or 'last_purchase_date') and detects data quality issues (duplicate emails, malformed addresses, invalid domains). You confirm the mappings in 2-3 minutes, and import completes. Unlike manual mapping in Braze, this is one-click. Time investment: 3-5 minutes. Labor value: 4 min × $62.50/hr = $4.17/month (saved from Braze's manual mapping).
Transfer Templates & Get AI Quality Scores
In Braze, go to Templates > select each template > Export as HTML. Save the HTML files locally, then upload them into AlpacaRelay via Templates > Import from HTML. AlpacaRelay instantly runs each template through the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance) and assigns an Email Quality Score (EQS). A template scoring 65/100 means you have clear upgrade paths: add personalization tokens, clarify CTAs, fix mobile rendering. Time investment: 15-30 minutes (depends on template count). Labor value: 22 min × $62.50/hr = $22.92/month.
Rebuild Key Automations (Welcome Sequence, Abandoned Cart)
Braze does not allow automation export—you must rebuild in AlpacaRelay. Start with your highest-ROI flows: welcome sequence (new subscriber → 3-email series) and abandoned cart (cart abandonment → 2-email sequence). In AlpacaRelay Automations, create each workflow using the visual builder, then AlpacaRelay's AI upgrades the sequence in real-time. For example, a 2-email welcome in Braze becomes a 3-email welcome with AI-optimized delays and subject lines; each email in the sequence is assigned an EQS score. You spend 30 minutes rebuilding a welcome sequence and gain automated A/B testing, send-time optimization, and personalization that you'd have to configure manually in Braze. Time investment: 1.5-2 hours for core automations. Labor value: 90 min × $62.50/hr = $93.75/month.
Update DNS/DKIM/SPF & Monitor Deliverability Handoff
In AlpacaRelay Settings > Sending Domain, add your brand domain (e.g., campaigns.fashionbrand.com) and copy the DKIM and SPF records. Log into your DNS provider (GoDaddy, Cloudflare, Route53, etc.) and paste these records into your DNS settings. Verification takes 5-15 minutes. Once confirmed, AlpacaRelay begins sending from your authenticated domain, and AI monitors deliverability in real-time. You're no longer manually checking bounce rates and spam complaints in Braze—AlpacaRelay flags issues and suggests corrections. Time investment: 15 minutes. Labor value: 15 min × $62.50/hr = $15.63/month.
What You Gain by Switching
Braze users switching to AlpacaRelay eliminate an average of 10 hours per month in email management overhead, translating to $7,440 annually in recovered productivity costs at $62/hour billing rates. While Braze excels at enterprise-scale cross-channel orchestration and real-time data processing for 37B+ messages, fashion brands often pay for capabilities they don't use while struggling with core email fundamentals. According to Knak's 2026 analysis, AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10% (Knak (Email Creation & AI Statistics), 2026) — precisely the expertise AlpacaRelay's 8-Dimension Email Quality Framework automates that Braze leaves entirely to manual optimization.
The pricing transparency advantage becomes immediately apparent when comparing pricing structures. Braze's consumption-based model creates unpredictable monthly variations — fashion brands report 40-60% cost swings between peak seasonal campaigns and off-periods. AlpacaRelay's fixed pricing eliminates budget uncertainty while the AI-driven expertise replacement handles what previously required dedicated specialists. Instead of manually A/B testing subject lines (which 39% of companies prioritize according to LLCBuddy's 2026 research), the Email Quality Score automatically optimizes each campaign across all eight dimensions before sending, moving Steps 3-5 of the 7-Step Expertise Chain from human labor to automated intelligence.
Fashion-specific template optimization represents another significant gain, particularly given that personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus / Instapage, 2025). AlpacaRelay's industry-calibrated email templates understand seasonal fashion cycles, size availability messaging, and style preference segmentation without requiring custom development. Where Braze demands technical expertise to configure proper personalization tokens, AlpacaRelay's AI handles dynamic product recommendations, seasonal messaging adjustments, and size-specific inventory calls automatically — reducing campaign setup from 2-3 hours to under 30 minutes.
Analytics transparency provides the final competitive advantage, especially as Apple Mail Privacy Protection inflates traditional open rate metrics. While Braze reports industry-standard 83.5% inbox placement rates (Validity (Email Deliverability Benchmark Report), 2025), their analytics don't distinguish between genuine engagement and privacy-protected opens. AlpacaRelay's honest reporting methodology filters MPP noise, providing accurate engagement data for fashion brands where seasonal timing and trend relevance create narrow conversion windows. This transparency enables better inventory planning and campaign timing — critical for fashion brands where a 48-hour delay can mean the difference between trend leadership and clearance pricing.
The trade-offs are honest: you'll lose Braze's powerful mobile push notifications, in-app messaging capabilities, and enterprise-scale real-time processing. However, for fashion brands focused on email-driven revenue rather than omnichannel complexity, the Braze vs AlpacaRelay comparison favors simplified automation with superior email intelligence. Consider exploring other Braze alternatives through our comprehensive migration guides to understand how different email marketing tools address fashion industry requirements versus enterprise-scale complexity.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the migration?" This is the most frequent concern we hear from fashion brands switching from Braze, and the answer is no — your customer data transfers completely intact. CSV export from Braze preserves every subscriber record, including custom attributes like size preferences, purchase history, and engagement segments. AlpacaRelay's AI automatically maps these fields during import, so nothing gets lost in translation. Your VIP customers, abandoned cart segments, and seasonal shoppers all transfer seamlessly. The 8-Dimension Email Quality Framework even analyzes your imported segments to identify which customer groups have the highest engagement potential, helping you prioritize your re-engagement efforts immediately after migration.
"Will my deliverability drop after switching?" Here's where we give you complete honesty: yes, temporarily. A 2-4 week warm-up dip is normal and unavoidable with ANY infrastructure migration — we do not pretend otherwise like some competitors do. When you switch sending platforms, ISPs need to rebuild trust with your new IP reputation and domain authentication. However, AlpacaRelay's Email Quality Score system actually accelerates recovery by ensuring every email meets the highest deliverability standards from day one. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, but our quality-scored emails consistently achieve 90%+ placement rates within 3-4 weeks of proper warm-up. The temporary dip is worth the long-term deliverability gains.
"What happens to my complex automation flows?" Another honest answer: they need rebuilding because Braze's canvas workflows don't export directly. But here's the upgrade opportunity — AI recreates and significantly improves your sequences during migration. Your existing welcome series becomes a quality-scored 3-email journey optimized for fashion retail engagement patterns. Your browse abandonment flow gets enhanced with personalized product recommendations based on browsing behavior. Each rebuilt automation receives individual EQS scores, and our fashion retail clients typically see 15-25% higher conversion rates on rebuilt sequences compared to their original Braze versions. The AI doesn't just recreate — it optimizes based on fashion industry best practices.
"How long will the entire migration take?" For basic subscriber imports and simple automations, plan on 30 minutes. Complex multi-branch workflows with extensive personalization require 2-3 hours of setup time. Here's our honest recommendation: run both platforms in parallel for 2-4 weeks — yes, that means paying for both temporarily. Send your most engaged segments through AlpacaRelay first while maintaining Braze for the broader list. This parallel approach costs roughly $400-1,125 monthly overlap, but the future labor savings justify it completely. Fashion brands report saving 8-12 hours monthly on email management after full migration, which at $50-75/hour rates equals $2,400-5,400 annually in recovered time. The overlap cost is a small investment in a smooth transition that protects your customer relationships.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
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