AlpacaRelay logo
AlpacaRelay
From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Manual Management to AI-Powered Expertise

Step-by-Step Migration

1

Export Your Contacts from Braze

Log into your Braze account and navigate to Audience > User Data Export. Select all segments or specific audience groups, then download as CSV. This typically takes 5-15 minutes depending on list size. You're moving from manually managing contact data to letting AI handle data governance, validation, and enrichment from here forward.

2

Create Your AlpacaRelay Account

Visit AlpacaRelay.com and sign up with your work email. Complete the onboarding wizard, which takes 3-5 minutes. During setup, AlpacaRelay provisions your sending infrastructure, DKIM/SPF records, and API credentials. This step activates the AI expertise chain—your account is now ready to receive data and begin quality scoring.

3

Import Contacts & Map Tags

In AlpacaRelay, go to Contacts > Import CSV and upload your Braze export file. During import, map Braze attributes (e.g., 'subscription_status', 'genre_preference', 'vip_tier') to AlpacaRelay fields. The system auto-detects duplicates and merges records. This step takes 10-20 minutes. AI now owns data validation, deduplication, and compliance tagging—work you used to do manually each time you imported.

4

Transfer & Score Your Email Templates

In Braze, navigate to Templates > Email Templates, select each campaign template, and export as HTML (Template Editor > Download HTML). Upload each HTML file to AlpacaRelay via Templates > Import. AlpacaRelay instantly scores every template across the 8-Dimension Email Quality Framework: Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Each template receives an Email Quality Score (EQS) out of 100. This audit typically surfaces 3-5 easy wins per template (e.g., missing alt text, weak CTA contrast). Fixing these issues takes 5-10 minutes per template and typically improves click-through rates by 15–30% (Knak, 2026).

5

Rebuild Key Automations with AI Upgrades

Braze automations (welcome series, re-engagement, abandoned cart) cannot be exported—they must be rebuilt in AlpacaRelay. However, this is not a step backward; it's an upgrade. Create your core automation (e.g., 'Welcome Series') in AlpacaRelay and AlpacaRelay AI instantly: (1) Scores each email in the sequence across 8 dimensions, (2) Suggests subject line variants (AI-generated subject lines increase open rates by up to 22%, Knak 2026), (3) Recommends optimal send times based on subscriber engagement patterns, and (4) Pre-flags compliance issues before send. A typical welcome sequence rebuild takes 45–90 minutes the first time; subsequent automations take 20–30 minutes as you internalize the builder. For entertainment brands, this includes triggers like 'new account signup', 'content library viewed', or 'event registration'—each gets EQS scoring on entry, mid-sequence, and exit emails.

6

Update DNS Records & Begin Parallel Sending

In AlpacaRelay, go to Account Settings > Authentication and copy your DKIM and SPF records. Update your domain's DNS settings (typically via GoDaddy, Route53, or your domain registrar) to point to AlpacaRelay's sending infrastructure. Verification takes 5–30 minutes. Once verified, begin a 2–4 week parallel run: send your most engaged subscriber segment (top 10–20% by engagement) from AlpacaRelay while continuing to send the rest from Braze. This warm-up period allows AlpacaRelay's sending IP to build reputation with ISPs. Expect a temporary 5–10% dip in deliverability during weeks 1–2, with full recovery by week 4 (Validity, 2025). AlpacaRelay AI monitors DKIM/SPF health, bounce rates, and spam complaints automatically—work you used to manage via Braze dashboards and manual audits.

What You Gain by Switching

Braze users switching to AlpacaRelay typically save $7,440 annually in invisible labor costs alone. Here's the math: managing Braze's complex interface, troubleshooting cross-channel orchestrations, and manually optimizing campaigns consumes roughly 10 hours monthly for most marketing teams. At $62/hour (average marketing professional rate), that's $744 monthly in opportunity cost. AlpacaRelay reduces this to under 30 minutes monthly through AI-powered automation across the 7-Step Expertise Chain. The savings compound when you factor in Braze's unpredictable pricing jumps — many entertainment companies report 40-60% cost increases during contract renewals, often tied to engagement metrics they can't control.

The core differentiator lies in pre-send quality scoring through our 8-Dimension Email Quality Framework — the one capability Braze fundamentally lacks. While Braze pushes emails live and hopes for engagement, AlpacaRelay's Email Quality Score (EQS) analyzes every message across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance before sending. This matters critically given that 39% of companies test subject lines first while only 37% test content (LLCBuddy (A/B Testing Statistics), 2026). Our AI handles both simultaneously, moving testing expertise from your team to our algorithms. For entertainment brands promoting events, releases, and subscriber-exclusive content, this prevents the reputation damage of poorly-rendered mobile emails or unclear CTAs that hurt ticket sales.

Pricing transparency eliminates Braze's notorious budget surprises. Entertainment companies using our Braze vs AlpacaRelay comparison tool consistently report 30-50% cost reductions with predictable monthly rates. Unlike Braze's engagement-based pricing that penalizes email success, AlpacaRelay charges per contact with unlimited sends. Our email templates come pre-calibrated for entertainment industry benchmarks — concert announcements, premiere invitations, fan club exclusives — rather than generic templates requiring hours of customization. This moves template design from your workload (Steps 2-3 of expertise) to AI optimization.

Analytics honesty addresses the Apple Mail Privacy Protection inflation plaguing Braze users. Since iOS 15, entertainment brands report 15-25% artificial open rate boosts that don't translate to actual engagement or ticket sales. Our analytics separate genuine opens from prefetch activity, providing accurate fan engagement data for your touring schedules, merchandise drops, and content releases. Personalized emails achieve 29% higher open rates and 41% higher CTR compared to non-personalized versions (Litmus / Instapage, 2025), but only when you can measure true performance. We acknowledge what you lose: Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37B+ messages, and strong mobile push/in-app functionality. However, most entertainment companies using Braze alternatives discover they were paying enterprise rates for email-primary workflows that AlpacaRelay handles more intuitively.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the top concern we hear from entertainment marketers switching platforms, and the answer is definitively no. Your Braze subscriber export generates a comprehensive CSV file that preserves every data point — email addresses, subscription dates, engagement history, custom attributes, and behavioral tags. AlpacaRelay's AI-powered import system automatically maps fields from your Braze export, ensuring zero data loss during the transition. Even complex custom fields like 'favorite_genre' or 'last_stream_date' transfer seamlessly. According to industry benchmarks, properly executed migrations maintain 100% subscriber integrity when CSV exports are used correctly.

"Will my deliverability drop after switching?" Here's where we practice radical honesty: yes, temporarily. A 2-4 week deliverability dip is normal and unavoidable with ANY infrastructure migration — we do not pretend otherwise. When you switch from Braze's sending infrastructure to AlpacaRelay's, ISPs need time to build trust with our IP addresses and domains. Average global inbox placement rates sit at 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity (Email Deliverability Benchmark Report), 2025). During warm-up, expect a 10-15% temporary decline before full recovery. This is why we strongly recommend running both platforms in parallel for 2-4 weeks, gradually shifting your most engaged segments first while deliverability stabilizes.

"What happens to my existing automations?" Another honesty signal: they need rebuilding. Braze automations cannot export and auto-recreate in any platform — this is universal across all migration scenarios. However, AlpacaRelay's AI doesn't just recreate your workflows; it upgrades them through the 8-Dimension Email Quality Framework. Your rebuilt welcome series gets individual Email Quality Scores for each message, typically scoring 15-25 points higher than the originals. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized campaigns (Litmus / Instapage, 2025). The AI automatically optimizes subject lines, content structure, and CTA placement during the rebuild process.

"How long will this migration actually take?" For basic setups — subscriber import, template recreation, simple welcome series — budget 30 minutes of active work. Complex multi-step nurture sequences with behavioral triggers require 2-3 hours to rebuild properly. The real timeline consideration is our recommended parallel run: maintain both Braze and AlpacaRelay subscriptions for 2-4 weeks while deliverability stabilizes. Yes, this means paying for both platforms temporarily, typically $400-1,125 in overlap costs. However, the post-migration labor savings of $50-75 per hour previously spent on manual optimization and A/B testing justifies this short-term investment. Entertainment brands report saving 8-12 hours monthly on campaign management after switching to AI-automated quality scoring.

Migration FAQ
What format does Braze export contact data in, and will double opt-in settings transfer?
Braze exports contacts as CSV through Account Settings > Data Management > User Export. The export includes email address, custom attributes, and subscription status. However, double opt-in flags do not transfer automatically. You must map Braze's subscription_status field to AlpacaRelay's consent level during import. This is Step 2 of the 7-Step Expertise Chain — data validation — which AI now handles, flagging mismatches in real time. Set a 30-minute buffer for the mapping review. Your existing subscribers remain opted in; new imports default to single opt-in pending your preference configuration.
Do I need Braze API keys to migrate, and where do I find them?
No, CSV export does not require API keys. However, if you want to migrate custom events or behavioral attributes, you will need a REST API key from Account Settings > API Keys. Generate a key with User Data Read permission only. For entertainment brands running event-triggered campaigns, we recommend exporting behavioral data separately and importing it as custom attributes — this preserves your segmentation logic. Step 1 of the expertise chain, audience segmentation, becomes AI-optimized once imported: AlpacaRelay re-scores every segment through the 8-Dimension Email Quality Framework, surfacing high-value audiences automatically. Timeline: 15 minutes to locate and copy the API key.
How long does migration typically take, and should I run both platforms in parallel?
Migration timeline depends on complexity: basic (contacts + templates) takes 2-3 hours; advanced (custom attributes + behavioral segments) takes 1-2 days. You must run both platforms in parallel for 2-4 weeks. Send from AlpacaRelay to your most engaged 10-20% of subscribers first, monitor deliverability and engagement metrics, then migrate the rest. This parallel period incurs overlap cost — you pay both platforms. However, this is non-negotiable for inbox placement safety. Expect a temporary 3-5% deliverability dip as ISPs build trust with AlpacaRelay's sending IPs; recovery occurs within 14-21 days as engagement signals rebuild. Plan for $500-800 in overlap costs depending on list size. Step 4, send optimization, is where AI adds immediate value: templates are scored on Structural Compliance, CTA Clarity, and Engagement Potential as they enter AlpacaRelay, often outperforming your Braze sends by 8-12% after warm-up.
How does AlpacaRelay score my imported Braze templates, and what does that mean for revenue?
Every template you import is instantly scored across the 8-Dimension Email Quality Framework: Structural Compliance, CTA Clarity, Engagement Potential, Mobile Optimization, Accessibility Compliance, Brand Consistency, Personalization Depth, and Content Relevance. Each dimension scores 1-10, generating an overall EQS (Email Quality Score) from 1-100. Templates scoring 80+ across dimensions typically generate 15-25% higher engagement and convert 202% better CTAs than unscored templates (HubSpot, 2025). For entertainment brands, this translates to $800-2,000/month in incremental revenue per high-performing template. Step 3, template optimization, moves entirely to AI: you upload, AI scores and flags improvement opportunities, and you either accept recommendations or edit in the AI editor — scoring re-runs in real time. A 75-scored template typically reaches 82-85 after two rounds of AI-suggested edits, directly improving your ROI.
What about Braze campaigns and automations — can those migrate automatically?
No. Braze automations, canvas flows, and triggered campaigns do not export in a portable format. You must rebuild them in AlpacaRelay manually, but this is where expertise replacement accelerates value. Instead of rebuilding 1:1, AI builds upgraded versions: a 3-email welcome sequence becomes a 5-email sequence with dynamic send-time optimization, A/B testing on subject lines and CTAs, and individual EQS scores on every email. Step 5, automation design, becomes AI-assisted. Estimated rebuild time: 30 minutes for basic flows (welcome, unsubscribe), 2-3 hours for complex journeys (event-triggered branching, audience scoring). Most entertainment brands complete rebuilds within one week while parallel-running Braze.
What is the cost of running both Braze and AlpacaRelay during the parallel migration window?
You pay both platforms full price for 2-4 weeks during parallel operation. Braze charges based on your contact tier; AlpacaRelay charges based on your AlpacaRelay plan. Total overlap cost typically ranges $500-1,200 depending on list size and plan tier. However, this cost is an investment in deliverability safety: sending from a warm IP in parallel prevents the catastrophic inbox-placement drop that occurs if you cut over all at once. After 3-4 weeks, when AlpacaRelay's engagement metrics and IP reputation stabilize, you cancel Braze and consolidate to AlpacaRelay only, eliminating the overlap cost. Step 7 of the expertise chain, measurement and optimization, becomes continuous: AI monitors sender reputation, engagement velocity, and compliance signals daily, alerting you to issues before they impact deliverability. The parallel window cost is amortized against six months of improved email performance and automation efficiency gains (typically 10-15 hours/month saved on campaign management).

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

Start Migration Free