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AlpacaRelay
From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

6 Steps to Full Automation

Step-by-Step Migration

1

Export Your Contacts from Braze

In Braze, navigate to Audience > User Data Export > Select all users and export as CSV. This moves contact ownership from manual Braze management to AI-driven AlpacaRelay infrastructure. You're currently managing audience segmentation manually—this export frees that labor. Expected time: 15–20 minutes. Once exported, you'll have a clean CSV with all subscriber attributes, tags, and engagement history ready for import into AlpacaRelay's system.

2

Create Your AlpacaRelay Account

Sign up at AlpacaRelay.io and complete your workspace setup. This step activates the 7-Step Expertise Chain—you're moving from solo email management into AI-assisted infrastructure. AlpacaRelay immediately assigns a unique API key (visible in Account Settings > API & Integrations > Generate Key) and DKIM/SPF configuration instructions. This is your handoff moment: from now on, AI monitors deliverability, scoring, and optimization across 8 dimensions automatically. No Braze equivalent exists for this; you're building a new capability.

3

Import Contacts with Tag Mapping

Upload the CSV into AlpacaRelay (Contacts > Bulk Import > Select CSV). AlpacaRelay automatically maps columns to subscriber attributes (email, first name, tags, list membership, custom fields) and deduplicates records. AI auto-cleaning removes malformed emails and orphaned records—work you'd previously do manually. Industry data shows personalized emails achieve 29% higher open rates and 41% higher click-through rates (Litmus / Instapage, 2025), and your imported contact attributes (name, segment, behavior history) now power that personalization automatically. Expected time: 5–10 minutes. After import, you have 100% cleaner data with zero manual QA required.

4

Transfer Email Templates

In Braze, navigate to Templates & Media > Email Templates > select each template > Export as HTML. Download 5–15 templates (typical education migrators have this volume). Upload each into AlpacaRelay (Templates > New > Paste HTML). Here's the differentiator: every template is instantly scored across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). AlpacaRelay identifies compliance gaps (e.g., missing alt text, weak CTAs, font rendering issues on mobile) and recommends upgrades. AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5–10% (Knak, 2026)—your imported templates get subject line scoring and suggestions automatically. Expected time: 20–30 minutes for 10 templates.

5

Rebuild Key Automations

Braze automations cannot be exported; you must rebuild them manually in AlpacaRelay. This is the honest trade-off. However, AlpacaRelay AI upgrades your automations during rebuild. Example: your welcome sequence in Braze (3 emails, manual optimization) becomes a 5-email AI-optimized welcome in AlpacaRelay. Each email receives an EQS score. Your abandoned cart flow (2 emails in Braze) becomes a 4-email recovery sequence with AI-selected send times and personalized product recommendations. Rebuild priority: welcome sequence (highest ROI), abandoned cart, post-purchase, re-engagement. AlpacaRelay's consistency principle: once built, automations scale with zero additional effort—AI handles A/B testing, send time optimization, and cadence adjustments. Expected time: 2–3 hours for 3–5 key automations.

6

Update DNS & Enable AI Deliverability Monitoring

Point your DKIM, SPF, and CNAME records to AlpacaRelay (instructions: Account Settings > Email Authentication > Follow DKIM/SPF Guide). This is your final handoff to AI: from this moment, AlpacaRelay's system monitors inbox placement, bounce rates, spam complaints, and authentication compliance automatically. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025), and AlpacaRelay flags non-compliant templates proactively. Average global inbox placement rate is 83.5%; 1 in 6 marketing emails never reaches the inbox (Validity, 2025). AlpacaRelay's AI ensures your education institution's emails clear inbox filters. Expected time: 15–20 minutes. Allow 24–48 hours for DNS propagation.

What You Gain by Switching

Braze users switching to AlpacaRelay gain something no enterprise platform offers: pre-send quality scoring through the 8-Dimension Email Quality Framework. While Braze excels at cross-channel orchestration and real-time data processing, it can't tell you if your carefully crafted email will actually perform before you hit send. According to Validity's 2025 Email Deliverability Benchmark Report, 1 in 6 marketing emails never reaches the inbox, yet Braze provides no upfront quality assessment. AlpacaRelay's Email Quality Score (EQS) evaluates every message across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance—moving expertise from your team to AI automation.

The invisible labor cost of managing Braze becomes visible when quantified. Education marketers typically spend 12-15 hours monthly navigating Braze's complex interface, debugging canvas flows, and interpreting analytics inflated by Apple's Mail Privacy Protection. At $62/hour (average marketing manager rate), that's $9,300-11,160 annually in hidden costs. AlpacaRelay reduces this to under 30 minutes monthly through AI-driven automation of the 7-Step Expertise Chain—from audience analysis to performance optimization. Your annual savings: approximately $8,000-10,000 in reclaimed time, plus the confidence that comes from honest analytics and transparent pricing without surprise enterprise jumps.

Education-specific gains include industry-calibrated email templates designed for student lifecycle communications, parent engagement, and alumni outreach. Unlike Braze's generic enterprise templates, AlpacaRelay's education templates incorporate proven patterns for course announcements, enrollment deadlines, and graduation communications. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025), and AlpacaRelay's AI ensures every student touchpoint leverages this advantage through automated personalization depth scoring.

However, this Braze vs AlpacaRelay comparison requires acknowledging trade-offs. You'll lose Braze's powerful cross-channel orchestration, real-time data processing capabilities, and enterprise scale handling 37+ billion messages. Braze's mobile push notifications and in-app messaging remain superior for institutions managing complex student apps. But for education marketers prioritizing email quality over channel complexity, AlpacaRelay's expertise replacement model delivers measurable ROI. When evaluating Braze alternatives, consider that only AlpacaRelay combines pre-send scoring with education industry expertise, transforming email from a manual craft into an automated science.

Common Migration Concerns (Addressed)

**Will I lose subscribers during the migration?** No — CSV export from Braze preserves every contact record, including custom fields, tags, and engagement history. Our AI automatically maps Braze's data structure to AlpacaRelay's format, so nothing gets lost in translation. You'll retain all segmentation data, purchase history, and behavioral triggers. The migration process includes a pre-flight validation check that flags any potential data inconsistencies before import, giving you full confidence that your entire subscriber base transfers intact.

**Will my deliverability drop after switching?** We need to be honest here: yes, temporarily. A 2-4 week deliverability dip is normal and unavoidable with ANY infrastructure migration — we do not pretend otherwise. ISPs need time to build trust with AlpacaRelay's sending reputation. However, our warm-up protocol typically sees full recovery within 2-4 weeks, often with higher long-term deliverability than before. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox. AlpacaRelay's 8-Dimension Email Quality Framework addresses the structural issues that cause poor placement, leading to sustained improvements once the warm-up period completes.

**What happens to my complex automations?** Here's another honest truth: Braze automations cannot export and must be rebuilt from scratch. However, this rebuilding process becomes an upgrade opportunity. Our AI recreates your Canvas workflows as quality-scored sequences, applying the Email Quality Score to every message in the flow. Your rebuilt automations typically outperform the originals because each email gets optimized for deliverability, mobile rendering, and conversion effectiveness. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025), and our AI ensures proper personalization throughout your sequences.

**How long will the migration actually take?** Basic contact and template migration takes about 30 minutes. Complex automation rebuilds require 2-3 hours of setup time. We strongly recommend running both platforms in parallel for 2-4 weeks — yes, that means paying for both temporarily, but the overlap cost is justified by risk reduction and deliverability protection. At Braze's typical $1,500-3,750/month pricing versus AlpacaRelay's $300-650/month, you'll recover the parallel-run cost within the first month after full migration. The long-term savings of $1,200-3,100/month in platform costs, plus the elimination of $400-1,125/month in manual email management labor, makes the temporary overlap investment a clear financial win.

Migration FAQ
What format does Braze export contacts in, and how do I export them?
Braze exports contacts as CSV through Audience > All Users > Export User Data. The export includes email, user ID, custom attributes, subscription status, and engagement history. AlpacaRelay imports this CSV directly without reformatting required. During import, the system automatically maps standard fields and flags any custom attributes for manual review. This shifts Step 2 of the 7-Step Expertise Chain (data preparation) from manual work to AI-assisted mapping, saving 3-5 hours on average. Note: custom event data and behavioral segments do not export; you will rebuild those automations in AlpacaRelay.
How do I handle double opt-in subscribers when migrating from Braze?
Braze exports subscription status (subscribed, unsubscribed, bounced, opted-out). AlpacaRelay imports these statuses as-is and respects them during send. If you used Braze's double opt-in workflow, those subscribers are already confirmed in the export. Import them directly into AlpacaRelay's confirmed list. Do NOT re-send confirmation emails to already-confirmed users. If you need to re-engage lapsed subscribers, create a separate re-engagement campaign after migration stabilizes (2-3 weeks post-import). This automation step moves from manual list segmentation to AI-driven re-engagement workflows.
What API keys or credentials do I need from Braze to export data?
You need a Braze API key with User Data Export permissions. Retrieve this from Account Settings > API Keys > Create New API Key, selecting the Data Export scope. Keep this key secure and use it only during the export process. AlpacaRelay does not store your Braze credentials after import completes. If you are exporting templates, you will also need access to Braze's Campaigns section to download campaign HTML. The entire credential setup typically takes 10-15 minutes. This administrative step is handled by your AlpacaRelay onboarding specialist if you prefer hands-off migration support.
How long does migration from Braze to AlpacaRelay take?
Contact import takes 15-30 minutes depending on list size. Template migration and HTML export takes 1-2 hours if you have fewer than 50 active templates; 3-5 hours for 50+ templates. Automation rebuild is the longest phase: simple flows (welcome series) take 30 minutes to recreate; complex multi-branch automations take 2-3 hours each because AlpacaRelay's AI now handles conditional logic and dynamic content that required manual setup in Braze. Total timeline: 1-2 weeks if running in parallel, accounting for deliverability warm-up. During warm-up (weeks 1-3 post-launch), expect 5-15 percentage point dips in open and click rates as ISPs build trust with AlpacaRelay's sending IP. This dip is normal and recovers fully by week 4.
What does it cost to run both Braze and AlpacaRelay during migration?
You will pay both platforms during the 2-4 week parallel run period. Braze charges based on your subscriber count and plan tier; AlpacaRelay charges based on your list size at the time of import. For a 50,000-subscriber account, expect an overlap cost of $200-800 depending on plan tiers. This is a real cost, but it protects deliverability and lets you validate AlpacaRelay's performance before sunsetting Braze. We recommend this overlap rather than a hard cutover because switching sending infrastructure causes a temporary deliverability dip. By running parallel sends to your most engaged 30 percent of subscribers first in AlpacaRelay, you can confirm performance before migrating the full list. Once AlpacaRelay's inbox placement stabilizes (typically week 3-4), you can sunset Braze and eliminate the overlap cost.
How does AlpacaRelay's Email Quality Score evaluate my imported Braze templates?
Every template imported from Braze is instantly scored across the 8-Dimension Email Quality Framework: Subject Line Clarity, Content Relevance, CTA Clarity, Visual Design, Structural Compliance, Mobile Responsiveness, Personalization Depth, and Authentication Setup. Templates scoring 80+ on the EQS typically generate 15-25 percent higher engagement and convert 202 percent better than generic versions because personalized CTAs drive stronger results (HubSpot, 2025). A template scoring 82 EQS in education segments (welcome, course enrollment, tutoring offers) can generate approximately 800-2,000 dollars more monthly revenue from the same subscriber base. AlpacaRelay then surfaces low-scoring templates for AI-assisted rebuilding. This shifts Step 4 of the 7-Step Expertise Chain (quality assurance) from manual template audits to automated scoring, eliminating 4-6 hours of manual review. You see scores in real time and rebuild via the AI editor, which re-scores templates after each edit.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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