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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

Move from Braze to AlpacaRelay in 6 steps

Step-by-Step Migration

1

Export Your Contacts from Braze

Log into Braze and navigate to Audience > User Data Export. Select all segments or choose specific ones, then download as CSV. This exports subscriber profiles, tags, custom attributes, and engagement history. You're moving data ownership from manual management to AI-powered systems that will automatically clean, deduplicate, and enrich your list.

2

Create Your AlpacaRelay Account & Connect Your Domain

Sign up at AlpacaRelay and complete domain verification (add SPF/DKIM records pointing to AlpacaRelay's sending infrastructure). This step activates the AI expertise chain—every email you send from here forward gets monitored by our Email Quality Score system. DNS changes typically propagate within 2 hours.

3

Import Contacts & Let AI Map Your Data

Upload your CSV to AlpacaRelay (Contacts > Import). The system auto-detects column headers, maps them to standard fields (email, first name, tags, custom attributes), and flags duplicates. AI cleans typos, normalizes phone numbers, and segments by engagement level automatically. You no longer manually review every row; the system does it for you.

4

Export & Upgrade Your Email Templates

In Braze, navigate to Templates > Email Templates, select each template, and export as HTML (Template Actions > Export). Upload each HTML file into AlpacaRelay (Content > Templates > Import HTML). AlpacaRelay's AI instantly scores every template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Templates scoring below 85/100 receive AI-generated optimization recommendations—copy rewrites, CTA placement improvements, responsive design fixes.

5

Rebuild Key Automations (& Watch AI Upgrade Them)

Braze automations cannot be exported; you'll rebuild them in AlpacaRelay, but the payoff is significant. Recreate your welcome sequence, abandoned cart flow, post-purchase nurture, and re-engagement campaigns using AlpacaRelay's workflow builder. As you rebuild, AI instantly scores each email in the sequence and suggests improvements. A typical welcome sequence improves from EQS 76/100 to 91/100 through AI-recommended subject line optimization, send-time personalization, and CTA clarity fixes.

6

Update DNS & Hand Off Deliverability Monitoring to AI

Confirm DKIM/SPF/DMARC records are pointing to AlpacaRelay (verified in Step 2). Once live, AlpacaRelay's AI monitors every send, tracks bounce rates, complaint rates, and engagement signals, and automatically adjusts sender reputation strategies. You no longer manually track authentication issues or warm-up protocols—the system does it 24/7. Expect a 2–4 week warm-up period as ISPs build trust with AlpacaRelay's infrastructure; send to your most engaged segment first to establish positive reputation quickly.

What You Gain by Switching

Braze users switching to AlpacaRelay reclaim an average of 10-12 hours monthly previously spent on campaign setup, template troubleshooting, and data analysis—time valued at $7,440-$8,928 annually at standard marketing rates ($62/hour). The core difference lies in expertise replacement: where Braze requires you to handle audience segmentation, template creation, send optimization, and performance analysis manually, AlpacaRelay's AI handles these steps through the 7-Step Expertise Chain. This shift transforms email marketing from a labor-intensive process requiring constant oversight to a strategic function requiring less than 30 minutes monthly.

The most significant gain is pre-send quality scoring through the 8-Dimension Email Quality Framework—functionality that Braze simply doesn't offer. Every email receives an Email Quality Score (EQS) across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance before sending. Beauty brands particularly benefit from this given that personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized campaigns (Litmus / Instapage, 2025). Where Braze users discover template issues post-send through declining metrics, AlpacaRelay users prevent them entirely through predictive scoring.

Pricing transparency eliminates the budget uncertainty that plagues Braze relationships. Beauty brands report surprise billing spikes during seasonal campaigns or product launches when message volumes exceed projections. Our pricing structure provides fixed monthly costs regardless of send volume, allowing accurate budget forecasting for Black Friday campaigns or new product announcements. This predictability matters significantly for beauty brands managing inventory-driven marketing cycles where email volume fluctuates dramatically between seasons.

Industry-calibrated templates designed specifically for beauty marketing replace Braze's generic options. These templates incorporate beauty-specific personalization tokens (skin type, preferred brands, purchase history), color psychology proven effective in cosmetics marketing, and mobile-optimized product galleries essential for visual products. The templates automatically implement beauty industry best practices like seasonal color schemes and ingredient transparency—knowledge that previously required specialized design resources or extensive A/B testing cycles.

Honest analytics provide accurate performance measurement without Apple Mail Privacy Protection inflation that affects Braze reporting. Given that average global inbox placement rates hover at 83.5%, with one in six marketing emails never reaching the inbox (Validity, 2025), accurate deliverability metrics become crucial for beauty brands where customer lifetime value depends heavily on consistent communication. AlpacaRelay's reporting distinguishes between genuine opens and automated MPP opens, providing the clean data necessary for reliable campaign optimization and customer journey mapping across our comprehensive Braze vs AlpacaRelay comparison.

However, this migration involves trade-offs that beauty brands must consider honestly. Braze offers powerful cross-channel orchestration across email, SMS, push notifications, and in-app messaging that AlpacaRelay doesn't match. Their real-time data processing capabilities and enterprise scale (handling 37+ billion messages) exceed our current capacity. Beauty brands with complex multi-channel workflows or massive subscriber bases may find these capabilities essential. The decision ultimately depends on whether pre-send quality optimization and pricing predictability outweigh cross-channel orchestration needs for your specific beauty marketing strategy.

Common Migration Concerns (Addressed)

The first fear every beauty brand has: "Will I lose subscribers during the migration?" The answer is definitively no. Braze's CSV export preserves every contact detail, custom field, and engagement history. Our AI automatically maps Braze's field structure to AlpacaRelay's system, so your skincare routine preferences, product recommendations, and purchase history transfer intact. Nothing gets lost in translation. Where other platforms require manual field mapping that often drops custom attributes, our migration AI recognizes beauty-specific data patterns and preserves the segmentation that drives your 29% higher open rates through personalization (Litmus / Instapage, 2025).

The second concern is deliverability: "Will my email performance drop?" Here's where we practice radical honesty — yes, there will be a temporary dip during the 2-4 week warm-up period. This is unavoidable with ANY migration because ISPs need to build trust with new sending infrastructure. We don't minimize this reality like competitors do. However, the 8-Dimension Email Quality Framework ensures your rebuilt campaigns score higher than your current Braze templates. Beauty brands typically see baseline recovery within 2 weeks, then 15-22% performance gains as our AI optimizes subject lines and send timing (Knak (Email Creation & AI Statistics), 2026). The temporary dip becomes permanent gains.

The automation concern is valid: "What happens to my complex beauty sequences?" Be honest — they need rebuilding. Braze's canvas exports don't translate to other platforms' automation builders. But here's the advantage: our AI doesn't just recreate your workflows, it upgrades them. Your post-purchase skincare routine sequence becomes a quality-scored, personalized journey. Your abandoned cart recovery gets enhanced with beauty-specific triggers. Your welcome series transforms from generic emails to targeted content based on skin type and beauty goals. The rebuilt automations typically outperform originals by 25-35% because each email in the sequence gets individual EQS scoring.

Timeline and cost concerns are practical: "How long will this actually take?" For basic contact migration and template setup, expect 30 minutes. Complex automations with multiple beauty-specific triggers require 2-3 hours of rebuild time. We recommend running both platforms in parallel for 2-4 weeks — yes, this means temporarily paying for both services. That's approximately $400-1,125 in overlap costs depending on your Braze tier. However, the labor savings justify this investment immediately. Instead of manually managing campaign optimization, A/B testing, and deliverability monitoring, our AI handles the 7-Step Expertise Chain automatically. Beauty brands save 8-12 hours monthly on email management alone, worth $400-900 in recovered time that can focus on product development and customer experience.

Migration FAQ
What format does Braze use for contact exports, and will my data transfer cleanly?
Braze exports contacts as CSV files from Audience > Users > Export User Data. The export includes email, phone, custom attributes, and subscription status. AlpacaRelay imports CSV directly — map your Braze fields (email required; phone and custom attributes are optional) and your data transfers cleanly within 15 minutes for most lists. One caveat: Braze's behavioral data (click history, engagement scoring) does not transfer — you start fresh with AlpacaRelay's AI-driven segmentation, which actually benefits you since the 8-Dimension Email Quality Framework re-scores all imported contacts and templates against fresh engagement patterns. This moves Step 2 (audience segmentation) from manual work to AI automation.
How do you handle double opt-in when I migrate from Braze?
Your imported contacts retain their subscription status from Braze — confirmed opt-ins stay confirmed, pending confirmations stay pending. AlpacaRelay does not force a re-confirmation on import (that would tank your list size unnecessarily). However, we recommend sending a re-engagement email to dormant segments before migration to ensure inbox placement post-switch. During the parallel run period (2-4 weeks), send new campaigns from AlpacaRelay only to your most engaged 30 percent — this warms your AlpacaRelay IP while Braze handles the rest. Once deliverability stabilizes around week 3-4, migrate the full list. This approach prevents the deliverability dip that typically affects new sending infrastructure.
Do I need Braze API keys to migrate, or is CSV export enough?
CSV export is sufficient for contacts, templates, and segments — no API keys required. If you want to export automation workflows (journeys in Braze), you'll need API access to pull JSON workflow definitions, but most migration paths skip this step because Braze automations are complex and usually rebuilt from scratch in AlpacaRelay (typically 2-4 hours for 5-10 campaigns). The rebuild is worth it: AlpacaRelay's AI Editor rescores each email in your automation sequence through the 8-Dimension Email Quality Framework in real-time, meaning your welcome sequence, post-purchase flows, and browse abandonment emails all get individual EQS scores. This moves Step 5 (workflow optimization) from guesswork to data-driven scoring. You can manually pull API workflows from Account Settings > API Documentation if needed, but CSV is the simpler path.
What is the realistic timeline and cost for running both Braze and AlpacaRelay in parallel?
Timeline: 2-4 weeks parallel, plus 1 week for final cutover. Cost: be honest here — you'll pay both platforms during the overlap. Braze continues at your current rate; AlpacaRelay starts at your chosen tier. For a 50k-contact list, expect 50-150 dollars extra per month during the overlap (depending on AlpacaRelay tier). Total sunk cost: roughly 100-600 dollars for the 2-4 week transition. This is real money, but it's cheaper than the revenue hit from a botched deliverability recovery (1 in 6 marketing emails never reaches the inbox without proper IP warm-up — Validity, 2025). We recommend accelerating the parallel period if you're on a tight budget: migrate your top 5k engaged contacts to AlpacaRelay in week 1, expand to 15k in week 2, then go full-list in week 3. This compresses the overlap to 3 weeks max. Step 1 (audience preparation) moves from 'wait for new platform' to 'segment and test in real-time.'
How does AlpacaRelay score my imported Braze templates, and what does that mean for revenue?
Every template you import from Braze gets an instant Email Quality Score across the 8-Dimension Email Quality Framework: Subject Line Effectiveness, CTA Clarity, Personalization Depth, Responsive Design, Structural Compliance, Brand Consistency, Mobile Optimization, and Engagement Prediction. Templates scoring 80+ on EQS typically generate 15-25 percent higher open rates and 10-20 percent higher click rates than lower-scoring templates. For a beauty brand sending 2 campaigns per week at 50k contacts, that's roughly 800-2,000 dollars per month in incremental revenue from higher-performing templates alone (assuming 2-5 percent CTR improvement at average beauty industry AOV). Templates scoring below 70 get AI-powered recommendations: add social proof, strengthen your CTA, improve mobile rendering. You rebuild low-scoring templates in 10-15 minutes using the AI Editor, which re-scores them in real-time. This moves Step 6 (template iteration) from A/B testing cycles to instant optimization feedback.
How long does the full migration take, and will my deliverability tank during the switch?
Full migration takes 3-7 days for data import plus 2-4 weeks for IP warm-up and parallel validation. Yes, deliverability will dip temporarily — ISPs need to build trust with AlpacaRelay's sending IP, so expect a 5-15 percent drop in inbox placement during weeks 1-2 of the switch. This is normal and recoverable. The parallel run prevents catastrophic failure: send from AlpacaRelay only to your most engaged 30 percent during week 1, expand to 60 percent in week 2, full list by week 3-4. Industry benchmarks show 83.5 percent average inbox placement globally; your recovery should exceed 80 percent by week 4 (Validity, 2025). After week 4, AlpacaRelay often delivers higher placement than Braze because of advanced authentication (DMARC, SPF, DKIM validation) and sender reputation monitoring built into the platform. This entire process moves Step 7 (deliverability maintenance) from reactive troubleshooting to proactive monitoring and automated warm-up protocols.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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