Migration Guide
Switch from Braze to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Braze
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
From Braze to AlpacaRelay
Step-by-Step Migration
Export Your Contacts from Braze
Navigate to Braze's Data section: Admin Settings > User Data > Export Users. Select all audience segments you want to migrate and download as CSV. This step takes 15–30 minutes depending on list size, but it moves data ownership from manual Braze management into AI-ready format. You're no longer responsible for tracking which subscribers belong where—AI will handle segmentation and tag mapping in the next step.
Create Your AlpacaRelay Account
Sign up at AlpacaRelay and complete onboarding. You'll receive API credentials and SMTP authentication details. This step activates the 7-Step Expertise Chain—from here forward, AI begins automating the work you've been doing manually in Braze. Setup takes 10–15 minutes and requires only your workspace name and initial email sender identity.
Import Contacts and Map Tags
In AlpacaRelay, go to Audience > Import Contacts and upload your Braze CSV. AlpacaRelay's AI auto-maps columns and detects custom attributes—you simply confirm the mapping and set tag rules. This step moves data cleaning and validation from your plate to AI. Expect 20–40 minutes for lists under 50,000 contacts. According to Validity's Email Deliverability Benchmark Report (2025), proper data hygiene prevents 1 in 6 marketing emails from landing in spam—AI-driven mapping eliminates manual errors that create deliverability problems.
Transfer and Score Your Email Templates
In Braze, go to Templates > Email Templates, select each template, and click Export Template > Download HTML. Upload each HTML file to AlpacaRelay's Template Library (Content > Templates > Import HTML). AlpacaRelay instantly scores every template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). This is Step 4 of the Expertise Chain: AI upgrades your templates automatically. You'll see each template's Email Quality Score (EQS) on import—templates scoring below 75/100 receive specific AI-generated improvement recommendations.
Rebuild Key Automations (Welcome, Abandoned Cart, Re-engagement)
Braze automations cannot be exported—you must rebuild them in AlpacaRelay. Start with your highest-ROI flows: Welcome sequence, abandoned cart, post-purchase, and re-engagement campaigns. In AlpacaRelay, go to Automations > Create New and use AI-assisted templates to rebuild each flow. This is Step 5 of the Expertise Chain: AI recreates your automations AND upgrades them. A typical welcome sequence (3 emails) that took 2–3 hours to build manually now takes 30–45 minutes because AI handles email copy, scheduling, and conditional logic. Each email in the rebuilt sequence receives an individual EQS score. Expect a 15–25% improvement in open rates on rebuilt sequences because AI optimizes subject lines, send times, and personalization depth.
Update DNS and Authentication (DKIM/SPF/DMARC)
Point your domain's DKIM and SPF records to AlpacaRelay's sending infrastructure. In AlpacaRelay, go to Account Settings > Sending Domains > Add Domain and follow the DNS verification wizard. Update your DNS records at your domain registrar (GoDaddy, Namecheap, etc.) with the CNAME and TXT records provided. This step transfers sender reputation monitoring from you to AI. Verification takes 24–48 hours; once complete, AlpacaRelay monitors inbox placement, bounce rates, and ISP feedback in real time. Step 6 is the final move: AI now owns deliverability.
What You Gain by Switching
Braze users switching to AlpacaRelay typically save $7,440 annually in hidden labor costs while gaining the one capability Braze lacks: pre-send quality scoring. According to Validity's 2025 Email Deliverability Benchmark Report, 1 in 6 marketing emails never reaches the inbox, yet Braze offers no quality assessment before sending. AlpacaRelay's 8-Dimension Email Quality Framework scores every email across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Where Braze requires you to handle campaign optimization manually (steps 1-7 of the expertise chain), AlpacaRelay's AI handles template selection, content optimization, subject line testing, send-time prediction, deliverability validation, mobile rendering, and performance analysis automatically.
The pricing transparency alone eliminates budget anxiety that plagues Braze users. Instead of surprise invoice jumps based on data point consumption, AlpacaRelay offers flat-rate pricing with no hidden charges for profile attributes or engagement tracking. This shift typically saves mid-market companies 10+ hours monthly previously spent on usage monitoring and budget forecasting. At $62/hour for marketing expertise, that's $620 monthly ($7,440 annually) in reclaimed strategic time. Our pricing model lets you focus on growth rather than cost management, while our Braze vs AlpacaRelay comparison details the exact feature differences.
Industry-calibrated templates address another Braze pain point: generic design starting points. While Braze provides basic email builders, AlpacaRelay's templates are optimized for specific verticals with proven engagement patterns. Each template achieves an EQS (Email Quality Score) of 92/100 before customization, incorporating personalized CTAs that convert 202% better than generic versions (HubSpot State of Marketing Report, 2025). The AI automatically adjusts copy effectiveness and visual hierarchy based on your industry's engagement data, eliminating the guesswork that consumes hours in Braze's manual design process.
Analytics honesty becomes crucial as Apple Mail Privacy Protection inflates open rate reporting across platforms. AlpacaRelay provides machine-opens attribution alongside human engagement metrics, giving accurate performance visibility that Braze's standard reporting obscures. Personalized emails achieve 29% higher open rates and 41% higher CTR compared to non-personalized campaigns (Litmus/Instapage, 2025), but only with accurate measurement can you optimize effectively. Our comprehensive email marketing tools suite focuses on actionable insights rather than vanity metrics, while our migration guides ensure smooth transitions from complex platforms.
We acknowledge what you'll lose: Braze's powerful cross-channel orchestration capabilities, real-time data processing infrastructure, enterprise scale handling 37+ billion messages, and robust mobile push/in-app messaging. For organizations requiring sophisticated multi-channel workflows or processing massive data volumes in real-time, these represent meaningful trade-offs. However, if your primary need is effective email marketing with transparent costs and AI-driven optimization, AlpacaRelay delivers superior results with significantly less operational overhead. Explore our Braze alternatives guide to understand whether this migration aligns with your specific requirements and growth objectives.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the migration?" This is the top fear, and it's understandable — your email list is your most valuable asset. The answer is no, you won't lose subscribers. Braze's CSV export preserves every contact record, including custom fields, tags, and engagement history. AlpacaRelay's AI-powered import system automatically maps Braze fields to our schema, so nothing gets lost in translation. Where Braze uses "external_id" and "custom_attributes," our system intelligently translates these to standard contact properties. The 8-Dimension Email Quality Framework even analyzes your imported subscriber segments to recommend optimal sending strategies based on engagement patterns. Your entire audience transfers intact — the risk is zero.
"Will my deliverability drop after switching?" Here's where we give you the honest answer other platforms won't: Yes, temporarily. Any infrastructure change triggers a 2-4 week deliverability dip while ISPs rebuild trust with your new sending domain and IP reputation. This isn't an AlpacaRelay limitation — it's how email authentication works universally. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement sits at 83.5%, and switching providers resets this relationship temporarily. However, AlpacaRelay's pre-send Email Quality Score system helps you recover faster by ensuring every email meets deliverability best practices from day one. We strongly recommend running both platforms in parallel for 2-4 weeks to minimize impact during the warm-up period.
"What happens to my complex automation workflows?" Braze automations cannot export directly — they must be rebuilt. But here's what most migration guides won't tell you: this rebuild is actually an opportunity. AlpacaRelay's AI doesn't just recreate your existing flows; it upgrades them through the 7-Step Expertise Chain. Your basic welcome email becomes a scored 3-message nurture sequence. Manual campaign sends become AI-optimized timing. Each rebuilt automation gets individual EQS scoring across all 8 dimensions, typically resulting in 22% higher open rates compared to the original Braze versions (Knak Email Creation & AI Statistics, 2026). Yes, rebuilding takes effort, but the output performs significantly better than what you're migrating from.
"How long does the entire migration process take?" Basic contact import and template recreation: 30 minutes. Complex automation rebuilds with multiple triggers and conditional logic: 2-3 hours. The parallel run period adds 2-4 weeks to your timeline, which means paying for both platforms temporarily — roughly $400-1,125 per month in overlap costs depending on your Braze tier. However, AlpacaRelay's automated campaign management eliminates 15-20 hours of monthly manual work that Braze requires. At $50-75/hour, you'll recover the migration overlap cost within 60 days through reduced labor alone. The long-term savings justify the short-term friction, but we won't pretend migration is effortless — it requires real commitment and temporary dual expenses.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
Start Migration Free