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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

Move from Braze to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to your Braze Dashboard > Audience > Export Users. Select all segments or specific audiences relevant to your real estate business (e.g., active buyers, past leads, property inquiries). Download as CSV and verify the file contains email, first name, last name, and any custom attributes (property type preference, price range, lead source). This step typically takes 15–30 minutes depending on your audience size. You are moving data ownership from manual Braze management to AI-powered AlpacaRelay infrastructure—this is Step 1 of the expertise chain.

2

Set Up Your AlpacaRelay Account

Sign up for AlpacaRelay and complete onboarding. You'll be prompted to verify your sending domain (e.g., [email protected]) and install DNS records. This step activates the AI expertise chain—from here forward, every email you send is scored against the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Allocate 20–40 minutes for account creation, domain verification, and team setup. Your baseline Email Quality Score (EQS) dashboard is now live and monitoring all future sends.

3

Import Your Contacts and Auto-Map Tags

In AlpacaRelay, go to Contacts > Import > CSV Upload. Select your exported Braze CSV file. The AI auto-mapping system will detect your standard fields (email, first_name, last_name) and any custom attributes (e.g., 'property_interest', 'lead_score', 'listing_viewed_date'). Review the mapping preview, confirm it matches your Braze structure, and finalize the import. For a real estate database of 10,000–50,000 contacts, this takes 5–10 minutes of active work. The AI simultaneously cleans and standardizes your data: correcting capitalization, removing duplicates, and flagging invalid emails. This is Step 3 of the expertise chain—your data moves from static Braze records to AI-validated, continuously-learning contact profiles.

4

Transfer and AI-Score Your Email Templates

In Braze, navigate to Campaigns > select a template > Export > HTML. Download all active templates (welcome sequence, property alerts, open house invitations, follow-ups). Upload each into AlpacaRelay's Template Library via Templates > Import > HTML. The system instantly scores every template across the 8-Dimension Email Quality Framework. For example, a typical real estate welcome email scoring 68/100 in EQS might receive feedback: 'CTA Clarity 5/10 (add directional button to schedule showing)' and 'Personalization Depth 4/10 (add property-type reference in body copy).' AlpacaRelay's AI suggests specific upgrades; you review and approve. This is Step 4 of the expertise chain—templates move from static assets to continuously-scored, AI-optimized campaigns. Allocate 1–2 hours for 10–15 templates (5–10 min per template review + AI processing).

5

Rebuild Your Key Automations with AI Enhancement

Braze automations (e.g., 'Email when contact clicks property link' or 'Open house day-before reminder') cannot be exported and must be manually rebuilt in AlpacaRelay. However, this is an upgrade, not a burden. When you rebuild in AlpacaRelay, the AI automatically enhances each email in the sequence. For example, your standard welcome sequence (email 1: intro, email 2: featured listings, email 3: call-to-action) enters the AI optimization engine. Email 1 receives EQS feedback on subject-line personalization; Email 2 gets scored on CTA button hierarchy; Email 3 is analyzed for copy urgency and social proof. The rebuilt sequence typically improves 15–35 points in EQS over the original. Start with your highest-revenue automations: welcome sequence, abandoned-property alerts, and post-showing follow-ups. Allocate 2–4 hours for 3–5 core automations. This is Step 5 of the expertise chain—you move from maintaining manual workflows to leveraging AI to continuously optimize them.

6

Update DNS and Enable Authenticated Sending

Point your DKIM and SPF records to AlpacaRelay's infrastructure. In AlpacaRelay, go to Settings > Domain Authentication > Copy DKIM/SPF values and add them to your DNS provider (GoDaddy, Namecheap, Route 53, etc.). This typically takes 10–15 minutes of administrative work plus 24–48 hours for DNS propagation. Once authenticated, AlpacaRelay's AI monitoring system begins tracking deliverability metrics in real time. You'll see daily EQS updates, ISP bounce analysis, and engagement benchmarks. This is Step 6 of the expertise chain—deliverability moves from Braze's responsibility to AlpacaRelay's AI-driven infrastructure. The AI continuously monitors inbox placement and flags issues (e.g., 'sudden spike in spam complaints') before they impact your reputation. Expect a 2–4 week warm-up period as ISPs build trust with the new sending IP; send initial campaigns to your most engaged segment (open rate >40%) to establish positive history.

What You Gain by Switching

Real estate professionals switching from Braze to AlpacaRelay reclaim an average of 10 hours per month in platform management time — translating to approximately $7,440 annually at standard marketing consultant rates of $62/hour. This isn't theoretical savings; it's the difference between wrestling with complex campaign builders and having AI handle the heavy lifting. Where Braze requires you to manually configure multi-step customer journeys, test subject lines, and optimize send times, AlpacaRelay's 8-Dimension Email Quality Framework automatically scores every email across deliverability, mobile render, and CTA clarity before it leaves your outbox. According to industry data, personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized campaigns (Litmus / Instapage, 2025) — but Braze makes you build that personalization from scratch.

The pricing transparency alone justifies the switch for most real estate teams. Braze's enterprise pricing model creates budget anxiety with usage-based billing that can spike unexpectedly during high-volume periods like open house seasons or new development launches. Our pricing structure eliminates surprise charges, allowing you to forecast marketing costs accurately. More importantly, AlpacaRelay's pre-send quality scoring addresses the one critical gap in Braze's offering: predictive email performance analysis. While Braze excels at cross-channel orchestration and real-time data processing, it cannot tell you whether your listing announcement will achieve inbox placement before you hit send. The Email Quality Score (EQS) evaluation catches deliverability issues that would otherwise tank your campaign performance.

Industry-calibrated email templates represent another significant advantage for real estate professionals. Braze provides powerful automation tools but assumes you'll create content from scratch or adapt generic templates. AlpacaRelay's real estate templates are pre-optimized for common scenarios: new listing alerts that emphasize property photos and neighborhood details, buyer nurture sequences that build trust through market insights, and seller follow-up campaigns that showcase recent sales data. Each template scores 85+ on the EQS scale out of the box, eliminating the guesswork around what converts. Research shows that 39% of companies test subject lines first, while 37% test content and 36% test send timing (LLCBuddy, 2026) — but with our quality-scored templates, much of this testing becomes unnecessary.

The analytics honesty factor cannot be overstated in today's privacy-conscious environment. Braze's reporting can be inflated by Apple's Mail Privacy Protection, making it difficult to assess true engagement. AlpacaRelay's analytics account for MPP distortion, providing realistic open rate calculations and engagement metrics. With average global inbox placement rates at just 83.5% — meaning 1 in 6 marketing emails never reaches the intended recipient (Validity, 2025) — accurate performance data becomes crucial for real estate professionals whose commissions depend on reaching qualified prospects. We acknowledge the trade-offs: you'll lose Braze's powerful cross-channel orchestration capabilities, real-time data processing speed, and enterprise scale that handles 37+ billion messages. However, for most real estate teams, the Braze vs AlpacaRelay comparison reveals that AlpacaRelay's expertise replacement model — where AI handles template optimization, send-time calculation, and deliverability scoring — delivers measurably better ROI for property marketing campaigns.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the top concern we hear from real estate professionals, and the answer is definitively no. Braze's CSV export preserves every contact field, tag, and property preference. Our AI automatically maps subscriber data during import, so listing alerts, property preferences, and buyer qualification levels transfer intact. You won't lose the mortgage pre-approval status that took months to collect, or the property type preferences that drive your automated drip campaigns. The migration process maintains subscriber relationships without interruption.

"Will my deliverability drop after switching?" Here's where we practice radical honesty: yes, temporarily. Any migration between sending infrastructures triggers a 2-4 week deliverability dip as ISPs rebuild trust with your new sending domain and IP addresses. This isn't unique to AlpacaRelay—it happens with every platform switch. However, 39% of companies test subject lines first, while 37% test content (LLCBuddy (A/B Testing Statistics), 2026), and our 8-Dimension Email Quality Framework ensures your rebuilt campaigns score higher from day one. Most real estate clients recover to pre-migration levels within 3 weeks, then see 15-25% improvement as quality optimization takes effect. We recommend running both platforms in parallel during this warm-up period—yes, that means paying for both temporarily, but the transition becomes seamless.

"What happens to my property alert automations and buyer nurture sequences?" Complete transparency: they need rebuilding. Braze automation logic doesn't export, so every drip campaign, listing alert flow, and buyer qualification sequence must be recreated. But here's the upgrade opportunity—our AI doesn't just rebuild your automations, it optimizes them. Your 3-email buyer inquiry follow-up becomes a quality-scored 5-email sequence. Generic listing alerts become personalized property matches with individual Email Quality Scores. Most real estate professionals discover their rebuilt automations outperform the originals by 20-30% within the first month, particularly for high-intent buyer interactions.

"How long does the actual migration take?" For basic contact imports and simple welcome sequences: 30 minutes. For complex buyer journey automations with multiple property triggers and CRM integrations: 2-3 hours over several days. We strongly recommend the parallel run approach—maintain Braze for existing campaigns while building new sequences in AlpacaRelay. Start with your most engaged segments (recent buyers, active lookers) to test deliverability, then migrate broader lists once performance stabilizes. Yes, you'll pay for both platforms for 2-4 weeks, but consider this: real estate email management typically costs $400-1,125 monthly in hidden labor (Email Creation & AI Statistics, 2026). The overlap investment pays for itself in the first month of automated optimization.

Migration FAQ
What format does Braze export contact data in, and can I import it directly?
Braze exports contacts as CSV files through Data Management > Segments > Export User List. The CSV includes email, phone, custom attributes, and subscription status. AlpacaRelay accepts CSV imports natively — upload through Contacts > Import > CSV File. Map your Braze custom fields to AlpacaRelay custom fields during import (typically 5-10 minutes). Note: subscription groups and tags import as custom fields, not automatic segment assignments — you'll need to map these manually in AlpacaRelay. This is Step 2 (Data Preparation) of the expertise chain moving from manual to AI-guided, with AlpacaRelay's import wizard automating field matching.
How do I handle double opt-in requirements when migrating from Braze?
Contacts with confirmed subscription status in Braze remain subscribed in AlpacaRelay upon import — no re-opt-in required for compliant lists. However, non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025). Before import, audit your Braze contact list in Data Management > Segments and filter for confirmed double opt-in status. Import only those contacts. If you have single opt-in contacts, send them a re-confirmation email using AlpacaRelay's built-in compliance workflow (Automations > Compliance > Re-confirm Subscription). This shifts Step 3 (Compliance Validation) to AI — the system automatically flags risky contacts and suggests re-confirmation sequences.
What Braze API credentials do I need to set up during migration?
You don't need Braze API credentials for a standard CSV migration. If you're syncing real-time data between platforms during transition, retrieve your Braze REST API Key from Account Settings > Developer Console > API Keys. Copy the Workspace API Key and REST Endpoint. In AlpacaRelay, add this under Integrations > Third-Party APIs > Braze (if running a parallel setup). For most migrations, CSV export-import is cleaner and avoids API-rate-limit conflicts. If you're running both platforms simultaneously for 2-4 weeks, do NOT attempt live API syncing — it creates duplicate send conflicts and inflates costs. Instead, export from Braze weekly and re-import to AlpacaRelay. This simplicity is why we recommend the parallel run approach for real estate teams managing multiple property campaigns.
How long does the full migration take, and what's the realistic timeline?
A typical real estate migration takes 3-5 days for setup, contact import, and template rebuilds. Day 1: Export contacts and templates from Braze (Account Settings > Data > Export). Day 2-3: Import contacts into AlpacaRelay and rebuild your top 5-10 automations (welcome sequences, property alerts, follow-ups). Day 4-5: Run parallel sends to your most engaged segment to warm up AlpacaRelay's sending IP (expect a 2-4 week deliverability ramp). Rebuilding automations manually takes 2-3 hours per complex sequence (e.g., 3-email nurture with conditional branches). However, AlpacaRelay's AI Automation Builder can suggest sequences based on your imported templates, compressing rebuild time by 40-60%. Full cutover (moving 100% of sends to AlpacaRelay) occurs after week 4, once deliverability stabilizes. Plan for 15-20 hours of direct work over 4-5 weeks.
What does running both Braze and AlpacaRelay in parallel cost, and is it worth it?
Running Braze and AlpacaRelay simultaneously costs you both platforms' subscription fees for 2-4 weeks. If you're on Braze Pro ($1,200-2,000/month) and AlpacaRelay Standard ($400-600/month), expect an overlap cost of $1,600-2,600/month during the warm-up period. However, this overlap prevents the alternative risk: a hard cutover where deliverability crashes and inboxes reject your property alerts, newsletters, and follow-ups for 2-4 weeks. Real estate teams rely on immediate delivery — a client waiting for a property showing invite that never arrives is a lost deal. The overlap cost is insurance. A honest assessment: if your email volume is under 50,000/month and you have no time-sensitive sends, a hard cutover might be acceptable. For larger or time-critical real estate operations, the parallel run is non-negotiable. We recommend exporting from Braze weekly and testing with AlpacaRelay on your top 20% most-engaged contacts first.
How does AlpacaRelay score my imported Braze templates, and what does that mean for revenue?
Every imported template is instantly scored across the 8-Dimension Email Quality Framework — Subject Line Strength, CTA Clarity, Structural Compliance, Personalization Depth, Mobile Optimization, Image-to-Text Ratio, Sender Authority, and Conversion Friction. Templates scoring EQS 80+ typically generate 15-25% higher engagement rates compared to templates scoring below 60 (AlpacaRelay analysis). For real estate, this translates directly to showings booked: a property alert template scoring EQS 85 vs. 55 shows a 12-18% improvement in click-through rates to listing pages. Real-world impact: a team sending 10,000 property alerts/month at 3% CTR (300 clicks) might see 336-354 clicks with an EQS 85 template — 36-54 additional qualified leads per month. At an average $8,000-15,000 commission per closed deal and a 5-10% close rate, that's $14,400-67,500 additional annual revenue from template optimization alone. After import, AlpacaRelay's AI Advisor recommends specific rewrites (subject line, CTA repositioning, mobile fixes) to push scores above 85. This is Step 5 (Message Optimization) shifting from manual A/B testing to AI-accelerated scoring. You see the revenue impact within the first 2-3 weeks of migration.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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