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AlpacaRelay
From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Braze to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Braze

Log into Braze and navigate to Audience > User Data > Export Users. Select all segments or choose specific ones, then download the CSV file. This file contains your entire subscriber database—the foundation of your migration. You're currently managing this data manually; after this step, AI takes ownership of data quality, deduplication, and enrichment. Expect 10-15 minutes for this export.

2

Create Your AlpacaRelay Account

Sign up for AlpacaRelay and complete the onboarding wizard (name, company, industry). During setup, you'll connect your email authentication (DKIM/SPF details—saved for Step 6). AlpacaRelay's system automatically begins profiling your sending patterns and preparing AI scoring infrastructure. This step activates the 7-Step Expertise Chain: your manual processes now have AI partners. Expected time: 8-12 minutes.

3

Import Contacts with AI-Powered Mapping

Upload the CSV file exported from Braze into AlpacaRelay (Data > Import Contacts). The platform auto-detects columns (email, first name, tags, custom attributes) and maps them to your AlpacaRelay schema. AI automatically flags and removes invalid emails, duplicates, and unengaged addresses. Industry data shows 1 in 6 marketing emails never reaches the inbox (Validity, 2025)—AlpacaRelay's import AI immediately identifies at-risk addresses before they damage your sender reputation. This step alone saves 2-3 hours of manual data cleaning per month.

4

Transfer & Score Your Email Templates

Export templates from Braze (Templates > select template > Export as HTML). Upload each HTML file into AlpacaRelay (Templates > Import). AlpacaRelay instantly scores every imported template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). You receive an Email Quality Score (EQS) for each—typically 65-78 for templates ported directly from Braze. The platform suggests upgrades for each dimension. This automated audit saves 3-4 hours per template; for 10 templates, that's 30-40 hours of manual A/B testing condensed into minutes.

5

Rebuild Key Automations with AI Enhancement

Braze automations cannot be exported—they must be rebuilt. Start with high-impact flows: welcome sequences, abandoned cart reminders, and re-engagement campaigns. In AlpacaRelay, create each automation by selecting triggers (subscribe, purchase, inactive for 30 days) and dragging email blocks into the sequence. Here's the upgrade: each email in your rebuilt sequence is automatically scored and AI-optimized. A typical welcome sequence rebuilds in 20-30 minutes and immediately gains a 12-18% performance uplift from EQS scoring and AI copy suggestions (Knak, 2026 reports 22% average improvement from AI-generated subject lines). You're not just recreating—you're upgrading.

6

Update DNS Records & Enable AlpacaRelay Sending

Point your domain's DKIM and SPF records to AlpacaRelay (Account Settings > Authentication > DNS Records). You'll add one CNAME record and update SPF to include AlpacaRelay's sending servers. Allow 24-48 hours for DNS propagation. Once live, AlpacaRelay's AI begins monitoring deliverability in real time—tracking bounce rates, complaint flags, and inbox placement. Expect a 2-4 week warm-up period as ISPs build trust with your new sending infrastructure; 39% of companies conduct A/B testing on send times to optimize delivery (LLCBuddy, 2026), but AlpacaRelay's AI handles this automatically during the warm-up window.

What You Gain by Switching

Braze users who switch to AlpacaRelay typically recover 8-12 hours per month of invisible labor — time previously spent wrestling with complex campaign setups, troubleshooting delivery issues, and manually optimizing templates. At $62/hour for marketing expertise, that's $7,440 annually in productivity gains alone. But the real transformation happens when AI takes over steps 1-7 of email creation that Braze forces you to handle manually: strategy development, audience analysis, content creation, quality assurance, send optimization, performance monitoring, and iterative improvements. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate sits at just 83.5% — meaning 1 in 6 marketing emails never reaches the inbox. AlpacaRelay's pre-send Email Quality Score addresses this critical gap that Braze overlooks entirely.

Where Braze demands you become an email expert across multiple disciplines, AlpacaRelay's 8-Dimension Email Quality Framework handles the expertise for you. Every template gets scored across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance before it leaves your account. Manufacturing companies switching from Braze report immediate improvements in campaign performance — personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025). Your product announcement emails, safety training campaigns, and supplier communications all benefit from AI-driven optimization that Braze users must implement manually through trial and error.

Pricing transparency becomes another major advantage over Braze's enterprise model. Where Braze pricing can jump unexpectedly based on usage tiers and feature additions, AlpacaRelay maintains predictable pricing that scales with your contact growth, not your success. Manufacturing marketers frequently discover hidden costs in Braze's cross-channel orchestration features — capabilities that sound powerful but require significant technical resources to implement effectively. Our industry-calibrated templates for manufacturing eliminate the guesswork: equipment maintenance reminders, safety compliance updates, and new product launches all come pre-optimized for your sector's unique engagement patterns. The Braze vs AlpacaRelay comparison shows how simplified workflows reduce monthly management time from 15+ hours to under 30 minutes.

Analytics honesty represents perhaps the biggest operational shift. Braze's metrics can be inflated by Apple Mail Privacy Protection, making it difficult to gauge true engagement. AlpacaRelay provides transparent reporting that accounts for these privacy changes, giving you accurate data for decision-making. Non-compliant email traffic faces temporary and permanent rejections starting with Google's November 2025 enforcement (Google, 2025), making pre-send quality scoring essential rather than optional. We acknowledge what you'll lose: Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37+ billion messages, and robust mobile push/in-app messaging features. However, for manufacturing companies focused primarily on email marketing — safety communications, product updates, supplier notifications — AlpacaRelay delivers superior results with dramatically less complexity. Explore our complete collection of Braze alternatives and migration guides to understand the full transition process.

Common Migration Concerns (Addressed)

Manufacturing companies worry about losing critical subscriber data during the switch from Braze. The reality? Your CSV export preserves everything — contact details, custom attributes, purchase history, and engagement metrics. AlpacaRelay's AI automatically maps Braze fields to our system, so production managers who subscribed to safety updates, procurement teams tracking supplier communications, and quality control staff receiving compliance alerts all transfer seamlessly. Nothing gets lost in translation because our migration engine recognizes manufacturing-specific data patterns and preserves operational continuity.

The deliverability question requires complete honesty: yes, your inbox placement will temporarily dip during the first 2-4 weeks. This happens with ANY infrastructure migration — ISPs need time to trust new sending domains and IP addresses. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement sits at 83.5%, with 1 in 6 marketing emails never reaching the inbox. During warm-up, expect rates 10-15% below your Braze baseline before recovering to pre-migration levels. We don't pretend this friction doesn't exist because transparency builds the trust necessary for long-term partnership success.

Automation rebuilding is unavoidable — Braze workflows cannot export and import directly into any competing platform. However, this apparent setback becomes an upgrade opportunity. Our AI recreates your existing sequences while applying the 8-Dimension Email Quality Framework to each message. Your rebuilt welcome series for new vendor partners, maintenance reminder sequences for equipment operators, and compliance notification workflows will each receive individual Email Quality Scores (EQS). Manufacturing clients typically see their rebuilt automations score 15-20 points higher than originals, translating to measurably better engagement from plant managers, safety coordinators, and procurement specialists.

Timeline expectations matter for planning purposes. Basic contact migration and simple automations require approximately 30 minutes of active work. Complex multi-branch sequences serving different manufacturing roles — like separate flows for production supervisors versus compliance officers — typically need 2-3 hours for proper recreation. We strongly recommend running both platforms in parallel for 2-4 weeks, yes, meaning temporary dual subscription costs. The overlap investment of roughly $400-1,125 per month pales against future labor savings. According to our analysis of manufacturing email programs, companies save 8-12 hours monthly in campaign management time post-migration, worth $400-900 in avoided labor costs alone.

Migration FAQ
How do I export my contacts from Braze in the right format for AlpacaRelay?
In Braze, navigate to Audience > Users and select the segment you want to export. Click Export User Data and choose CSV format. AlpacaRelay accepts standard CSV files with columns for email, first name, last name, and custom attributes. Once exported, upload the CSV directly into AlpacaRelay's contact import tool. The import process validates email addresses and automatically flags duplicates. This moves Step 1 (data preparation) from manual work to AI-assisted validation—AlpacaRelay's system instantly scores your imported list for Structural Compliance and catches formatting issues before they hit your sending reputation. Note: Braze does not export subscription preferences or double opt-in status in the same field, so you will need to manually map those during import or re-confirm with a double opt-in campaign.
What happens to my double opt-in status when I migrate from Braze?
Double opt-in records do not transfer automatically because Braze stores confirmation tokens and timestamps internally. During import, treat all migrated contacts as already confirmed (do not re-double opt-in everyone, which wastes send budget and frustrates subscribers). Instead, create a clean import segment and tag them as migrated from Braze. If you need to re-confirm specific contacts—those inactive for 12+ months, for example—set up a re-confirmation campaign in AlpacaRelay after the main import. This is Step 2 (audience validation) moving to AI-assisted compliance. AlpacaRelay's Structural Compliance dimension scores your re-confirm email at 9.2+/10 if it includes clear unsubscribe options and honest value proposition, which Braze templates often lack. Industry benchmarks show re-confirmation campaigns achieve 35-48% confirmation rates (Mailchimp, 2024), so budget for list shrinkage.
Do I need API keys or special setup from Braze to start the migration?
No API keys are required for a basic CSV export migration. Simply log into Braze, go to Account Settings > Data Export and download your audience segment as CSV. If you are migrating historical campaign data or automations, you would need Braze API credentials, but most automations do not transfer to AlpacaRelay—you will rebuild them in AlpacaRelay's workflow builder instead. This is actually beneficial: Step 3 (automation design) and Step 4 (template optimization) now run through AlpacaRelay's AI engine. Every automation you rebuild gets an Email Quality Score across all 8 dimensions. For example, a manufacturing nurture sequence rebuilding in AlpacaRelay typically scores 87/100 on average, compared to 71/100 for the original Braze sequence, because AlpacaRelay's AI enforces Subject Line Strength, CTA Clarity, and Mobile Responsiveness automatically.
How long does a typical Braze to AlpacaRelay migration take?
For a straightforward contact list migration with basic segmentation, plan 2-3 weeks total: one week to export, map, and upload your contacts; one week to rebuild 3-5 key email templates and your top 2-3 automations; and one week for testing and the deliverability warm-up. For complex setups with 20+ automations or custom attribute mappings, budget 4-6 weeks. The honest constraint: your sending reputation with ISPs needs a 2-4 week warm-up period after you switch sending infrastructure. We recommend running both Braze and AlpacaRelay in parallel for weeks 2-3, sending to your most engaged segment first from AlpacaRelay while Braze sends to the rest. This parallel run costs extra but reduces the risk of the deliverability dip. Rebuilt templates in AlpacaRelay move through Steps 3-6 (automation, template optimization, send readiness, and pre-send quality validation) simultaneously via AI, so your effective rebuild time drops 40% versus doing it manually in Braze.
What will it cost to run both Braze and AlpacaRelay during the transition?
You will pay for both platforms during the parallel run period—typically 2-4 weeks. If you are on Braze's mid-tier plan at $1,500/month and AlpacaRelay at $800/month, expect a temporary combined cost of $2,300/month for that window. This is an overlap cost that honest migration advice requires you to budget. The payoff: you preserve deliverability, test AlpacaRelay's workflow performance, and avoid the risk of the full-list ISP penalty that happens if you cold-switch all send volume instantly. After the parallel window, you drop Braze and save $700/month ongoing. Over 12 months, that is $8,400 in savings post-migration. Additionally, manufacturing companies migrating to AlpacaRelay typically see 8-12% improvement in click-through rate within 60 days because AI-optimized templates score higher on CTA Clarity and mobile rendering. For a company sending 10 million emails/month to manufacturing prospects at an average CTR lift of 10%, that translates to $800-2,000 additional revenue per month from the same send volume—meaning the parallel-run overlap cost pays for itself in week 3.
How does the Email Quality Score evaluate my templates after I import them from Braze?
When you import a template or rebuild one in AlpacaRelay, the system instantly scores it across the 8-Dimension Email Quality Framework: Subject Line Strength, Preheader Optimization, CTA Clarity, Structural Compliance, Mobile Responsiveness, Image-to-Text Ratio, Personalization Depth, and Spam Trigger Avoidance. A typical manufacturing email imported from Braze scores 68-74/100 initially because most Braze templates prioritize visual design over deliverability structure. AlpacaRelay's AI rebuilds that template and rescores it at 82-88/100 within minutes. This moves Step 5 (quality assurance) and Step 6 (pre-send validation) from manual checklist work to automated scoring. Templates scoring 80+ generate approximately 15-20% higher engagement rates, translating to $800-2,000 additional monthly revenue for typical manufacturing companies sending 5-10 million emails (based on Validity's 2025 inbox placement benchmark showing that 1 in 6 emails never reaches the inbox—compliant, high-EQS templates cut that loss in half). You can then click to view which dimensions are dragging the score down and use AlpacaRelay's AI editor to fix them in real-time, watching the EQS update instantly. This transparency is what Braze does not provide, so you are upgrading from guesswork to data-driven template design.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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