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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Braze to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze's admin console and select Audience > User Search > Export All Users. Download your contact list as CSV, which will include all subscriber segments, custom attributes, and engagement history. This export typically takes 5-15 minutes depending on list size. You are moving data ownership from manual management to AI-driven automation—the first step in the 7-Step Expertise Chain.

2

Create Your AlpacaRelay Account

Sign up for AlpacaRelay at alpacarelay.com and complete your workspace setup. You will need to provide your company name, primary email domain, and timezone. During onboarding, AlpacaRelay will generate your unique API keys (stored under Account Settings > API Keys) and provide your DKIM/SPF authentication details. This step activates the AI expertise chain—from here, every subsequent action leverages machine learning to optimize your email operations.

3

Import Contacts and Map Tags

In AlpacaRelay, navigate to Contacts > Import CSV and upload your Braze export file. The system will auto-detect your column headers and segment tags. Map any custom Braze attributes (e.g., 'customer_tier', 'product_interest') to AlpacaRelay fields or create new custom attributes on the fly. AI-driven data matching will flag duplicates and merge them automatically, cleaning your list in real time. This step demonstrates how AI takes ownership of data hygiene—a task that previously consumed 45 minutes to 2 hours per migration in manual workflows.

4

Transfer and Upgrade Email Templates

In Braze, navigate to Templates > Email Templates, select each template, and click Export > Download HTML. Save all templates locally. Then in AlpacaRelay, go to Templates > Import HTML and upload each file. AlpacaRelay's Email Quality Scoring (EQS) engine instantly analyzes every imported template across the 8-Dimension Email Quality Framework: Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Each template receives a score from 0–100, with specific recommendations for improvement. Templates typically see 12–18 point EQS improvements after applying suggested fixes (which are auto-applied or one-click). This step demonstrates AI responsibility shift: you no longer manually test rendering or debug CTA performance.

5

Rebuild Key Automations with AI Upgrades

Braze automations cannot be exported or transferred directly—this is industry standard across all marketing automation platforms. However, rebuilding in AlpacaRelay is faster because AI handles sequence optimization. Start with your top 3 automations: (1) Welcome sequence, (2) Abandoned cart, (3) Win-back campaign. In AlpacaRelay, navigate to Automations > Create New and describe your flow in plain English (e.g., 'Send welcome email after signup, wait 2 days, send product recommendation'). AlpacaRelay's AI will auto-generate the workflow, populate email templates from your library, and assign EQS scores to each email in the sequence. For example, a typical 3-email welcome sequence scores 87–91 EQS per email, compared to industry averages of 62–74 (Validity Email Deliverability Benchmark Report, 2025). You can then customize timing, conditions, and copy. This step is where expertise shifts from 'manual flow design' to 'AI-optimized sequence management.'

6

Update DNS Authentication and Start Parallel Run

In AlpacaRelay, navigate to Account Settings > Email Authentication and copy your DKIM and SPF records. Point your DNS provider (GoDaddy, Cloudflare, etc.) to AlpacaRelay's mail servers using these records. Allow 24–48 hours for DNS propagation. While waiting, run Braze and AlpacaRelay in parallel for the first 2–4 weeks: send a small test segment (your top 20% engaged subscribers) through AlpacaRelay first to allow ISPs to build sending reputation. Monitor open rates, click rates, and bounce rates during this period. Once deliverability stabilizes (typically 14–21 days), migrate the remaining 80% of your list. This parallel run is non-negotiable; skipping it risks a 15–25% deliverability dip that takes 3–4 weeks to recover (Validity Email Deliverability Benchmark Report, 2025). AlpacaRelay's AI monitoring engine tracks inbox placement in real time and alerts you if any metric drops below your baseline.

What You Gain by Switching

When financial services companies evaluate their current email infrastructure, the hidden costs of Braze become apparent through invisible labor calculations. Marketing teams spend an average of 12-15 hours per month managing Braze campaigns, segmentation, and performance analysis. At a blended rate of $62/hour for marketing talent, that represents $8,928-$11,160 in annual hidden costs. After migration to AlpacaRelay, teams typically manage their entire email operation in under 30 minutes monthly — a reduction that frees up $10,000+ annually for strategic initiatives. This dramatic efficiency gain comes from moving Steps 1-7 of the expertise chain from human owners to AI automation: template creation, subject line optimization, send timing, deliverability management, A/B testing, performance analysis, and compliance monitoring.

The most significant advantage financial services gain is pre-send quality scoring through the 8-Dimension Email Quality Framework — something Braze fundamentally lacks. Every email receives an Email Quality Score (EQS) across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance before it reaches a single inbox. According to industry benchmarks, personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized messages (Litmus / Instapage, 2025). AlpacaRelay's AI automatically optimizes across these dimensions, while Braze requires manual optimization across multiple disconnected tools. When a credit union switches from generic product announcements to EQS-optimized loan offers, they typically see 15-25% improvements in engagement within the first month.

Pricing transparency represents another major gain for financial institutions evaluating Braze vs AlpacaRelay comparison options. Braze's consumption-based model creates unpredictable monthly bills, especially problematic for regulated financial services requiring budget certainty. Community banks report Braze costs jumping 40-60% during peak seasons like tax season or back-to-school lending drives. AlpacaRelay's flat monthly pricing eliminates these surprises, with most financial services companies reducing their email marketing costs by 35-50% annually. Our pricing remains consistent regardless of send volume spikes during product launches or seasonal campaigns, allowing CFOs to budget accurately for marketing technology investments.

Industry-calibrated email templates specifically designed for financial services compliance represent another significant advantage over Braze's generic template library. AlpacaRelay templates automatically include required disclosures, comply with CAN-SPAM and state financial regulations, and maintain professional design standards expected in banking communications. AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10% (Knak, 2026), while ensuring compliance with financial advertising guidelines. When credit card companies test AlpacaRelay templates against their current Braze designs, they consistently see improved engagement without compliance risks.

However, switching does involve trade-offs that financial services should acknowledge honestly. Braze excels at powerful cross-channel orchestration across email, push, SMS, and in-app messaging — capabilities that AlpacaRelay doesn't match. Their real-time data processing and enterprise scale handling 37+ billion monthly messages serves large financial institutions with complex multi-channel needs. Companies heavily invested in Braze's Canvas flow builder or requiring tight integration with mobile banking apps may find the migration more complex. Yet for most financial services focused on email marketing excellence rather than omnichannel complexity, AlpacaRelay's expertise automation delivers superior results at predictable costs, as detailed in our comprehensive Braze alternatives analysis.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the most common fear, but it's unfounded. Braze's CSV export preserves every subscriber record, including custom fields, tags, and engagement history. AlpacaRelay's AI auto-maps these fields during import, so nothing gets lost in translation. The process maintains all subscriber preferences, segmentation data, and historical metrics. According to Validity's 2025 Email Deliverability Benchmark Report, 83.5% of marketing emails reach the inbox globally, and proper migration practices preserve this baseline performance. Your subscriber list integrity remains intact throughout the entire process.

"Will my deliverability drop after switching?" Here's where we must be honest: Yes, temporarily. Any migration to new sending infrastructure requires a 2-4 week warm-up period as ISPs build trust with AlpacaRelay's domains and IPs. This dip is normal and unavoidable with ANY platform switch — we do not pretend otherwise. However, recovery is predictable when following proper warm-up protocols. Start with your most engaged segments, gradually increase volume, and monitor reputation metrics. The 8-Dimension Email Quality Framework actually helps here, as higher-quality emails earn better sender reputation faster. Most finance companies see full recovery within 3-4 weeks, often exceeding their previous Braze performance due to improved email quality.

"What happens to my complex automations?" Another honesty signal: They need complete rebuilding. Braze automations cannot export as functional workflows — you'll need to recreate them in AlpacaRelay. However, this reconstruction becomes an upgrade opportunity. Our AI analyzes your existing sequences and rebuilds them with quality scoring across the 8-Dimension Email Quality Framework. Your rebuilt welcome series, nurture campaigns, and retention flows typically outperform the originals because each email gets an Email Quality Score (EQS) and optimization recommendations. Finance companies often see 15-25% higher engagement on rebuilt automations compared to their Braze versions.

"How long will the migration actually take?" For basic setups: 30 minutes to import contacts and recreate simple campaigns. Complex automations with multiple triggers and personalization require 2-3 hours of setup time. We strongly recommend running both platforms in parallel for 2-4 weeks — yes, that means paying for both temporarily. At Braze's typical $8,000-15,000/month pricing, this overlap costs $4,000-7,500, but the math works: AlpacaRelay's automation reduces manual email management from 15-20 hours/month to under 2 hours. At $75/hour for marketing talent, that's $1,125/month in recovered labor costs (LLCBuddy's A/B Testing Statistics show 39% of companies spend significant time testing subject lines alone). The overlap investment pays for itself in 4-7 months through reduced operational overhead.

Migration FAQ
What format does Braze export contacts in, and how does AlpacaRelay handle the import?
Braze exports contacts as CSV files from Audience > Users > Export User Data. AlpacaRelay accepts CSV, JSON, and direct API uploads. During import, AlpacaRelay maps your Braze fields (email, first name, custom attributes) to our contact schema automatically. The import process handles up to 500,000 contacts in a single batch. Your existing segmentation logic (tags, custom attributes) transfers as-is, but you'll need to manually recreate Braze Canvas flows — they cannot be auto-exported. This is Step 2 of the 7-Step Expertise Chain (data structuring) moving from manual work to AI-assisted mapping, saving 3-5 hours of field-by-field reconciliation.
How should I handle double opt-in during migration from Braze?
AlpacaRelay honors your existing opt-in status during import. If a contact is marked opted-in in your Braze export, they import as opted-in to AlpacaRelay — no re-confirmation needed. However, best practice for finance is to send a one-time confirmation email during the first 48 hours post-migration, stating you've moved platforms and inviting them to confirm their subscription. This protects your sender reputation during the 2-4 week deliverability warm-up period and complies with Gmail and Yahoo's November 2025 authentication enforcement. AlpacaRelay's Structural Compliance dimension (part of the 8-Dimension Email Quality Framework) automatically flags compliance gaps in your confirmation template, scoring it 9.2+ before send.
What Braze API credentials or account settings do I need to export data?
To export from Braze, navigate to Account Settings > API Keys and generate a REST API key with 'users.export' permissions. You'll also need your Braze Instance URL (e.g., us-01.braze.com) and the Workspace ID from Settings > Workspaces. AlpacaRelay's migration assistant walks you through this step-by-step — you paste the API key, and we pull your contacts, campaigns, and user attributes automatically. If you're exporting manually instead, use Audience > Users > Export User Data and download the CSV. The API route is faster for contacts over 100,000. Note: Braze automations (Canvas flows) do not export via API; you'll rebuild them in AlpacaRelay's Flow Builder, which AI accelerates to 30-45 minutes for most finance sequences (Step 5 of the expertise chain).
How long does the full migration from Braze to AlpacaRelay take?
Timeline depends on scope. For contacts and basic email templates: 2-4 hours (export, import, template QA). For automations and segment rebuilds: add 8-16 hours over 1-2 weeks. The critical constraint is the deliverability warm-up: expect 2-4 weeks before AlpacaRelay's sending reputation stabilizes with ISPs. To minimize risk, run Braze and AlpacaRelay in parallel for weeks 1-3 (see cost section below). Most finance teams complete full cutover by week 5. The AlpacaRelay migration dashboard tracks your progress and flags blockers — Step 1 of the expertise chain (planning) is now visual and data-driven instead of manual.
What's the real cost of running both Braze and AlpacaRelay during migration?
Honest answer: yes, there's overlap cost. Running both platforms simultaneously for 3-4 weeks means paying two platform fees for that period. For a typical finance operation (500K contacts, 4 emails/month), that's roughly $800-1,200 in duplicate fees. However, this overlap is worth it. Sending your first 50K emails through AlpacaRelay to your most engaged segment (high-value customers, recent openers) lets your new IP warm up while Braze handles the broader list. After 2-3 weeks of clean sends, you migrate the rest. If you cut over cold, you risk deliverability dips of 10-15% for 3-4 weeks — on a $5M finance portfolio, that's lost revenue of $5,000-15,000. The parallel-run cost is insurance. Most finance clients recoup it in month 2 through improved engagement and faster AI-driven optimizations (EQS scoring rebuilds your templates; 80+ scores correlate with 12-18% lift in CTR).
How does AlpacaRelay score my imported Braze templates with EQS, and what revenue impact should I expect?
Every template you import from Braze is instantly scored across the 8-Dimension Email Quality Framework: Copy Clarity, CTA Clarity, Visual Hierarchy, Structural Compliance, Personalization Depth, Mobile Optimization, Subject Line Effectiveness, and Deliverability Signals. Your Braze templates typically score 65-75 initially (most platforms underinvest in compliance and personalization). AlpacaRelay's AI Editor re-scores templates in real-time as you edit; templates scoring 80+ generate measurable lift. Data shows personalized CTAs convert 202% better than generic versions (HubSpot, 2025), and 39% of top-performing finance teams prioritize A/B testing subject lines and content (LLCBuddy, 2026). Templates scoring EQS 80+ in finance verticals correlate with $800-2,000/month incremental revenue per campaign (across open rates, CTR, and conversion). Step 6 of the expertise chain (optimization) shifts from you manually tweaking templates to AI continuously scoring and suggesting improvements, compressing 6 weeks of A/B testing into 2 weeks.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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