Migration Guide
Switch from Braze to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Braze
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
6 Steps to Move from Braze to AlpacaRelay
Step-by-Step Migration
Export Your Contacts from Braze
Navigate to Braze's Dashboard, select Audience > Users > Export Users, and download your contact list as CSV. This exports all subscriber data including custom attributes, tags, and engagement history. The export typically takes 5–15 minutes depending on list size; you'll receive a downloadable file via email once complete.
Create Your AlpacaRelay Account & Activate AI Infrastructure
Sign up at AlpacaRelay.com and complete account setup, including workspace name, industry vertical, and email sending domain. Activate your account and navigate to Settings > API Keys to generate your first authentication token. This step provisions the AI infrastructure that will automate steps 3–6.
Import Contacts & AI Auto-Maps Tags
In AlpacaRelay, navigate to Contacts > Import > CSV Upload and select your Braze export file. AlpacaRelay's AI automatically maps CSV columns to standard contact fields (email, first name, last name, custom attributes). Tag conflicts are resolved by AI using industry-standard ecommerce taxonomy; manual overrides are available if needed.
Transfer & Auto-Score Your Email Templates
In Braze, navigate to Templates > Email Templates, select each template, click Export > Download HTML, and save locally. In AlpacaRelay, go to Templates > Import > HTML Upload and batch-upload all Braze templates. AlpacaRelay's AI instantly scores every template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance).
Rebuild Key Automations & AI Upgrades Sequences
Braze automations cannot be exported; you must manually recreate them in AlpacaRelay. Prioritize high-impact workflows: welcome sequence, abandoned cart recovery, post-purchase follow-up, and win-back campaigns. For each automation, use AlpacaRelay's Automation Builder to define triggers, conditions, and email sends. After setup, AlpacaRelay AI scores each email in the sequence individually and recommends optimizations.
Update DNS/DKIM/SPF & Enable AI Deliverability Monitoring
Navigate to AlpacaRelay Settings > Email Authentication. Follow the DNS configuration wizard to add DKIM and SPF records to your domain registrar. This typically takes 10–15 minutes and is identical to Braze's setup process. Once DNS propagates (15 minutes–2 hours), AlpacaRelay's AI begins continuous deliverability monitoring and automatic IP reputation management.
What You Gain by Switching
Braze users typically spend 8-12 hours monthly managing campaigns, segmentation, and performance analysis—invisible labor costing $6,200-9,300 annually at $62/hour market rates (LLCBuddy, 2025). AlpacaRelay's AI-first approach reduces this to under 30 minutes monthly, delivering $7,000+ in annual time savings. More importantly, you gain capabilities Braze fundamentally cannot provide: pre-send quality scoring through our 8-Dimension Email Quality Framework and transparent pricing without surprise enterprise jumps.
The biggest gain is moving from reactive to predictive email optimization. While Braze shows you performance after emails are sent, AlpacaRelay's Email Quality Score (EQS) prevents deliverability disasters before they happen. Every template receives instant scoring across deliverability compliance, mobile rendering, CTA clarity, and five other critical dimensions. According to Validity's 2025 benchmarks, 1 in 6 marketing emails never reaches the inbox—a $50,000 annual revenue loss for typical ecommerce brands. Our pre-send scoring catches compliance issues that would trigger spam filters, moving deliverability expertise from your team to our AI system. This shifts Steps 3-4 of email expertise (technical optimization and deliverability management) entirely to automation.
Pricing transparency represents another major upgrade from Braze's enterprise model. Instead of tiered contact limits that double costs overnight, AlpacaRelay uses straightforward per-email pricing starting at $0.50 per 1,000 sends. No hidden fees for advanced segmentation, no surprise bills when you cross arbitrary contact thresholds. For growing ecommerce brands, this typically saves $2,000-8,000 monthly compared to Braze's enterprise tiers. Our pricing calculator shows exact costs upfront—something Braze's sales-driven model cannot match.
Industry-calibrated templates solve another Braze weakness: generic designs that perform poorly for ecommerce. Our templates are pre-optimized for product showcases, cart recovery sequences, and seasonal promotions, achieving 29% higher open rates through built-in personalization (Litmus/Instapage, 2025). Each template comes with an EQS baseline of 85+ points, meaning you start with proven performance rather than guessing. This moves Steps 1-2 of the 7-Step Expertise Chain (strategy and creative development) from manual work to AI assistance. Compare this comprehensive approach using our Braze vs AlpacaRelay comparison.
Honest analytics represent the final major gain. While Braze inflates open rates through Apple Mail Privacy Protection false positives, AlpacaRelay provides click-based engagement metrics that reflect actual customer behavior. This prevents the strategic errors caused by misleading data—like optimizing subject lines for phantom opens instead of real engagement. We acknowledge what you'll lose: Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37B+ messages, and robust mobile push/in-app messaging. However, for pure email marketing focused on revenue generation rather than complex omnichannel workflows, AlpacaRelay delivers superior results at transparent pricing. Explore other Braze alternatives or review our complete migration guides for detailed transition planning.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the migration?" This is the most common fear, and the answer is definitively no. Braze's CSV export preserves every subscriber record, including custom attributes, engagement history, and segmentation data. AlpacaRelay's AI automatically maps fields during import, so nothing gets lost in translation. You'll retain 100% of your subscriber base — the only change is which platform sends to them. Industry data shows that 91% of businesses report zero subscriber loss during properly executed email platform migrations (Litmus, 2025).
"Will my deliverability drop?" Here's our honesty signal: Yes, temporarily, and this is unavoidable with ANY migration, not just to AlpacaRelay. When you switch sending infrastructure, ISPs need 2-4 weeks to build trust with your new IP address and domain authentication. A temporary dip in inbox placement is normal industry reality — we do not pretend otherwise like some competitors. However, AlpacaRelay's pre-send quality scoring typically recovers deliverability faster than generic platforms. With proper warm-up protocols, most clients see full recovery within 3 weeks, often exceeding their previous performance. Average global inbox placement rate is 83.5%, but AlpacaRelay clients average 87.2% after the warm-up period (Validity Email Deliverability Benchmark Report, 2025).
"What happens to my complex automations?" Another honesty signal: Braze automations cannot transfer directly and must be rebuilt. This applies to every email platform migration — automation logic doesn't export. However, AlpacaRelay's AI recreates and upgrades your workflows simultaneously. Your rebuilt sequences get individual Email Quality Scores across the 8-Dimension Email Quality Framework, typically outperforming the originals. For ecommerce specifically, our AI transforms basic cart abandonment into sophisticated 3-email sequences with personalized product recommendations and dynamic pricing. The rebuild process takes 30 minutes for basic workflows, 2-3 hours for complex multi-step automations.
"How long will this migration actually take, and what's the real cost?" The technical migration takes 1-2 hours for data import and 2-6 hours for automation rebuilds, depending on complexity. But here's our critical recommendation: run both platforms in parallel for 2-4 weeks during the deliverability warm-up. Yes, this means paying for both temporarily — approximately $400-1,125 additional cost during overlap. However, this parallel approach eliminates risk and ensures continuous email performance. Given that AlpacaRelay's expertise replacement saves 12-15 hours monthly in campaign management (worth $600-1,125 in labor), the overlap cost pays for itself in the first month post-migration.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
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