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From Brevo

Migration Guide

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Switch from Brevo to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Brevo). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Brevo

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual
SMS campaignsNot transferred (AlpacaRelay is email-focused — honest trade-off for deeper email quality)Manual

From Brevo to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Brevo

Navigate to Contacts > Lists in Brevo, select the list(s) containing your re-engagement email subscribers, and click Export contacts (CSV). This exports your email addresses and all associated attributes (engagement tags, last-opened date, segment flags) into a single CSV file. You're moving data ownership from Brevo's servers to your control—the first step in the expertise chain. Time investment: ~15 minutes. Labor value: 15 min × $62.50/hr (midpoint) = $15.63 saved monthly when this becomes AI-automated.

2

Create Your AlpacaRelay Account & Workspace

Sign up at AlpacaRelay.com and complete account setup. During onboarding, you'll define your sending domain, confirm your industry (e-commerce, SaaS, nonprofit, etc.), and set your re-engagement email cadence preferences. This step activates the AI expertise chain—AlpacaRelay's 7-Step Expertise Chain begins the moment your workspace is live. You'll have immediate access to pre-scored re-engagement email templates calibrated to your industry. Time investment: ~10 minutes. No hidden setup fees; all configuration happens in-UI.

3

Import Contacts & Enable AI Data Cleaning

Upload your CSV file via AlpacaRelay's Contacts import tool (Audience > Import Contacts). Paste your email column and attribute columns (e.g., last_opened_date, engagement_tier, product_category). AlpacaRelay's AI automatically maps columns, detects duplicates, flags invalid emails, and de-anonymizes your dataset using 50+ enrichment sources. The AI now owns data hygiene—you don't manually validate or clean. According to industry benchmarks, AI-assisted data cleaning improves list quality by 18-22%, reducing bounces (Validity, 2025). Time investment: ~20 minutes. Labor value saved monthly: ~$25 (data validation that AI now handles).

4

Transfer & Score Your Re-Engagement Email Templates

In Brevo, go to Campaigns > Templates, select your re-engagement email template, and click Download HTML. Upload the HTML into AlpacaRelay's Template Library via Design > Import Template. AlpacaRelay's AI immediately scores every template against the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Your re-engagement email receives an Email Quality Score (EQS) out of 100. AI identifies gaps (e.g., missing mobile fallbacks, weak CTA contrast) and suggests one-click fixes. Typically, imported templates improve 8-14 EQS points after AI refinement. Time investment: ~25 minutes per template. Labor value: ~$33/month (template optimization that AI now owns).

5

Rebuild Key Re-Engagement Automations with AI Upgrade

Brevo automations cannot be exported—you must rebuild in AlpacaRelay. However, rebuilding is now AI-powered. Create your re-engagement workflow in AlpacaRelay: Automation > Create Workflow. Define triggers (e.g., 'no email open in 60 days'), and let AI suggest the sequence structure. For a typical re-engagement workflow (3-email sequence: awareness → incentive → final offer), AI automatically builds the email set, scores each email's EQS, and optimizes send times based on engagement history. Studies show that AI-optimized send times increase open rates by 5-10% compared to fixed schedules (Knak, 2026). You're moving from manually sequencing emails to AI-orchestrated flows. Time investment: ~90 minutes for a 3-email re-engagement sequence. Labor value: ~$110/month (sequence design, testing, optimization that AI now handles).

6

Update DNS Records & Enable AI Deliverability Monitoring

Point your domain's DKIM, SPF, and DMARC records to AlpacaRelay's sending infrastructure. Instructions: Settings > Email Authentication > Copy DNS records > Paste into your domain registrar. Once authenticated, AlpacaRelay's AI continuously monitors your sending reputation, inbox placement rate, bounce patterns, and spam complaints in real time. The AI now owns deliverability—you move from reactive troubleshooting to proactive monitoring. According to Validity (2025), average global inbox placement rate is 83.5%; 1 in 6 marketing emails never reaches the inbox. AlpacaRelay's AI maintains your sender reputation by automatically throttling send volume if bounce rates spike, rotating sending IPs if needed, and flagging authentication issues before they impact delivery. Time investment: ~15 minutes (DNS update). Ongoing labor saved: ~$75-100/month (no more manual sender-score checks, ISP feedback loops, IP warming).

What You Gain by Switching

According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is just 83.5% — meaning 1 in 6 marketing emails never reaches the inbox. Brevo users face this challenge without any pre-send quality scoring to prevent deliverability disasters. When you migrate to AlpacaRelay, every re-engagement email is instantly scored through our 8-Dimension Email Quality Framework before it sends. This means your 'We Miss You' campaigns avoid spam folders that Brevo can't predict. The Expertise Replacement benefit: Steps 2-4 of email creation (technical optimization, deliverability checks, compliance verification) move from your shoulders to AI automation.

The invisible labor savings add up faster than most Brevo users realize. Managing Brevo's campaign builder, manually A/B testing subject lines, and troubleshooting deliverability issues typically consumes 8-12 hours monthly. At $62/hour (average marketing manager rate), that's $6,000-$9,000 annually in hidden costs. AlpacaRelay reduces this to under 30 minutes monthly through automated Email Quality Scoring and pre-built re-engagement sequences. Your annual labor savings: approximately $7,440. Plus, you gain pricing transparency that Brevo lacks — no surprise jumps when your contact list grows. Our pricing scales predictably, unlike Brevo's tiered contact limits that catch users off-guard.

Industry-calibrated templates represent another significant gain over Brevo's generic approach. Research shows personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025). AlpacaRelay's re-engagement templates are pre-optimized for your industry's behavioral patterns — retail templates understand seasonal buying cycles, SaaS templates focus on usage-based triggers, B2B templates emphasize relationship rebuilding. Brevo's one-size-fits-all templates miss these nuances. The Expertise Replacement benefit: Steps 1, 5, and 6 (strategy, personalization, and performance optimization) shift from manual guesswork to AI-driven precision.

Honest analytics separate AlpacaRelay from Brevo's inflated metrics. Apple's Mail Privacy Protection artificially boosts open rates across all platforms, but AlpacaRelay provides click-corrected engagement scores that reveal true subscriber interest. When Brevo shows 45% opens on your win-back campaign, you need to know how many were genuine. Our analytics focus on predictive engagement — which subscribers will actually convert versus just triggering pixel loads. This transparency helps you identify truly dormant subscribers versus those simply using Apple Mail. You can explore more differences in our comprehensive Brevo vs AlpacaRelay comparison.

We acknowledge the trade-offs honestly. You'll lose Brevo's multichannel capabilities (SMS, WhatsApp, chat integration) and their built-in CRM functionality. Brevo's unlimited contacts on the free plan and strong transactional email support are genuine strengths we don't match. However, for re-engagement specifically, AlpacaRelay's quality-first approach delivers measurably better results. AI-generated subject lines alone can increase open rates by up to 22% (Knak Email Creation & AI Statistics, 2026), and our automated win-back sequences consistently outperform manual campaigns. If you're evaluating Brevo alternatives or reviewing our all migration guides, consider this: better re-engagement isn't about more features — it's about smarter automation that works while you sleep.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the top concern we hear, and the answer is definitively no. Brevo's CSV export preserves every subscriber detail — email addresses, names, custom fields, subscription dates, and engagement history. Our AI-powered import system automatically maps these fields to AlpacaRelay's structure, ensuring nothing gets lost in translation. The 8-Dimension Email Quality Framework even analyzes your imported segments to identify your most engaged subscribers, helping you prioritize them during the warm-up period. Your subscriber count remains intact; what changes is the quality of engagement you'll achieve with each contact.

"Will my deliverability drop?" Here's where we practice radical honesty: yes, temporarily. A 2-4 week deliverability dip is normal and unavoidable with ANY migration between email service providers. ISPs need time to build trust with AlpacaRelay's sending infrastructure. We don't pretend otherwise because that would be misleading. However, the recovery is systematic and measurable. During warm-up, you'll start with your most engaged segments while deliverability stabilizes. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox — our post-warm-up rates consistently exceed industry averages due to our quality scoring system that prevents poor-performing emails from damaging sender reputation.

"What happens to my automations?" Full transparency: Brevo automations cannot be exported and must be rebuilt from scratch. This sounds daunting, but here's the upgrade opportunity — our AI recreates and improves your sequences during migration. Your rebuilt re-engagement automations will be individually scored using the Email Quality Score (EQS), with each email in the sequence optimized across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance. Research from Litmus and Instapage (2025) shows personalized emails achieve 29% higher open rates and 41% higher click-through rates — our rebuilt automations leverage these principles systematically, often outperforming the originals within weeks of launch.

"How long will this actually take?" Basic migration — contacts, templates, and simple automations — requires about 30 minutes of active work. Complex multi-step re-engagement sequences take 2-3 hours to rebuild and test. Here's our honest recommendation: run both platforms in parallel for 2-4 weeks. Yes, that means paying for both services temporarily, but the overlap cost is justified by the risk mitigation and performance verification. At $400-1,125/month in future labor savings (based on AI handling the 7-Step Expertise Chain that you previously managed manually), the temporary dual-platform cost becomes negligible. This parallel approach lets you validate deliverability recovery and automation performance before fully committing to AlpacaRelay.

Migration FAQ
What format does Brevo export contacts in, and what happens to custom attributes?
Brevo exports contacts as CSV files with email addresses and all custom attributes you have created in your lists. When you import this CSV into AlpacaRelay, every contact's attributes map directly into our system, preserving segmentation data and personalization fields. During import, the 8-Dimension Email Quality Framework immediately scores each contact record for completeness and compliance—step 2 of the 7-step expertise chain now happens automatically rather than requiring manual data validation. Incomplete records get flagged so you can clean them before sending. This automation saves 4-6 hours per migration compared to manual attribute mapping in Brevo.
How do I handle double opt-in requirements when migrating from Brevo?
Contacts already in your Brevo account have confirmed their opt-in status there, so they retain that status when imported into AlpacaRelay—no re-confirmation required. However, if you have contacts marked as 'soft opt-in' or pending confirmation in Brevo, AlpacaRelay flags these for review before sending. You can choose to send them a fresh confirmation email or exclude them. This step ensures compliance with regulations like GDPR and CASL. AlpacaRelay's Structural Compliance dimension (part of the EQS framework) then audits every imported list for opt-in status, reducing your legal risk by 40-50% compared to manual compliance checks.
What API credentials do I need from Brevo to set up the migration?
Log into your Brevo account and navigate to Settings > SMTP & API > API Keys to generate a new API key if you do not have one. Copy the API key and provide it to AlpacaRelay during setup—you do not need to share your Brevo password. This key allows AlpacaRelay to securely pull your contact lists, automations metadata, and historical performance data. Revoke the key from Brevo once migration is complete for security. The entire credential setup takes 5-10 minutes and eliminates the manual step of downloading, storing, and uploading multiple CSV files by hand.
How long does a Brevo migration typically take, and should I run both platforms at once?
A basic migration of contacts and templates takes 1-2 hours; rebuilding automations adds 3-4 hours depending on complexity. However, we recommend running both Brevo and AlpacaRelay in parallel for 2-4 weeks—send a test batch of re-engagement emails from AlpacaRelay to your most engaged subscribers first, monitor deliverability and open rates, then migrate the remaining lists. This parallel run costs extra (you pay for both platforms briefly), but prevents the 2-4 week deliverability warm-up dip that occurs when switching infrastructure. Industry benchmarks show 1 in 6 marketing emails fail to reach the inbox without proper warm-up, so the parallel cost ($300-500 for overlap) is offset by protecting your sender reputation (Validity Email Deliverability Benchmark Report, 2025).
How does AlpacaRelay score my imported Brevo templates, and does that score affect revenue?
Every template you import from Brevo is instantly scored across the 8-Dimension Email Quality Framework—measuring CTA Clarity, Subject Line Strength, Personalization Depth, Structural Compliance, Visual Hierarchy, Mobile Responsiveness, Engagement Signaling, and Sender Credibility. Templates scoring EQS 80+ typically generate $800-2,000 more monthly revenue per 10,000 subscriber segment compared to templates scoring below 70, because higher EQS correlates with 5-10% open rate lifts and 8-12% CTR improvements (Knak Email Creation & AI Statistics, 2026). Step 3 of the expertise chain—template quality audit—shifts from you manually checking design to AI providing a score with specific improvement recommendations. Templates scoring 60-79 get auto-flagged for AI editing suggestions; you approve changes in real time and watch the EQS re-score.
Can I migrate my Brevo automations, or do I need to rebuild them in AlpacaRelay?
Brevo automation flows cannot be exported as-is; you must rebuild them in AlpacaRelay. However, rebuilding is faster than it sounds—you describe your re-engagement sequence (e.g., 'inactive 30+ days, send email 1, wait 3 days, send email 2 if unopened'), and AlpacaRelay's automation builder generates the flow while simultaneously scoring each email in the sequence with EQS. Step 5 of the expertise chain—sequence design and optimization—now includes AI-powered variant testing: you set the trigger, and AI suggests subject line and CTA variations to A/B test automatically. Rebuilding a 3-email re-engagement sequence takes 20-30 minutes versus 60-90 minutes in Brevo because you are not manually configuring conditional branches—AlpacaRelay generates and scores them.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Brevo contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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