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From Brevo

Migration Guide

BrevoAlpacaRelay

Switch from Brevo to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Brevo). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Brevo

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual
SMS campaignsNot transferred (AlpacaRelay is email-focused — honest trade-off for deeper email quality)Manual

From Brevo to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Brevo

Log into Brevo and navigate to Contacts > Lists > select your loyalty program list > Export contacts (CSV). Download the file with email addresses and custom attributes (member tier, purchase history, points balance). This step moves data ownership from you to AI — your contact list is no longer trapped in Brevo's system. On average, companies spend 2–3 hours manually cleaning contact lists after export (Validity, Email Deliverability Benchmark Report, 2025). AlpacaRelay's import pipeline eliminates this step entirely by auto-detecting and cleaning attribute mismatches.

2

Create Your AlpacaRelay Account & API Key

Sign up for AlpacaRelay and complete account verification. Navigate to Settings > SMTP & API > API Keys and generate your first key — this activates the AI expertise chain. AlpacaRelay's automation framework begins learning your brand's email patterns the moment you authenticate. Unlike Brevo's manual workflow builder, every automation you create in AlpacaRelay is instantly evaluated against the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance).

3

Import Contacts & Map Attributes

In AlpacaRelay, go to Audience > Import and upload your CSV file. Map columns: email → Email, member_tier → Member Tier, points_balance → Loyalty Points, etc. AI auto-detects and normalizes attribute mismatches (e.g., 'VIP' vs. 'v.i.p.' are unified). Step 3 moves data quality from manual to automated — the AI cleans duplicates, validates email formats, and flags compliance issues without you lifting a finger. Organizations typically spend 1–2 hours per import manually reconciling attribute names; AlpacaRelay eliminates this entirely.

4

Transfer & Auto-Score Your Email Templates

Export your loyalty program templates from Brevo: Campaigns > Templates > select template > Download HTML. In AlpacaRelay, go to Design > Import Template and upload the HTML. AI instantly scores each template across 8 dimensions and generates an Email Quality Score (EQS) — typically 72–86/100 on first import. Step 4 moves template optimization from guesswork to scored, measurable improvement. Brevo templates rarely optimize for mobile render or CTA clarity; AlpacaRelay flags these gaps with specific repair recommendations. You can accept AI suggestions or rebuild the template in 10 minutes using the visual builder.

5

Rebuild Key Automations (Welcome, Tier Upgrade, Abandoned Cart)

Brevo automations cannot be exported; you must rebuild them in AlpacaRelay. Start with your welcome sequence: Automation > Create > Welcome Trigger > select 'New Contact' > add 3–5 emails. AlpacaRelay's AI recreates Brevo workflows and upgrades them simultaneously. Step 5 moves automation from static to intelligent — each email in your sequence is individually scored and tested. For example, your Brevo welcome sequence (3 emails, ~65% EQS average) becomes a 4-email sequence in AlpacaRelay with individual EQS scores of 84, 79, 88, 82 — measurable proof that AI is working. Rebuild tier-upgrade and abandoned-cart sequences the same way (3–5 emails each, ~45 minutes total).

6

Update DNS & Authentication (DKIM/SPF/DMARC)

Log into your domain registrar and update DNS records to point to AlpacaRelay's SMTP servers. In AlpacaRelay: Settings > Email Authentication > Add Domain, then copy DKIM, SPF, and DMARC values to your DNS provider. Propagation takes 24–48 hours. Step 6 moves deliverability monitoring from reactive (checking spam folders) to proactive — AI monitors every bounce, complaint, and engagement signal in real time. Non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025); AlpacaRelay's compliance engine ensures your loyalty emails stay inbox-compliant. After authentication, run a test send to your team and monitor open/click rates over 48 hours — you'll see a baseline before scaling to your full list.

What You Gain by Switching

Brevo's pricing transparency problem hits hardest when you're growing. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement rate sits at 83.5%, yet Brevo users often discover their costs jumped 3-4x without warning as contacts multiplied. You're managing pricing anxiety instead of email strategy — that's 2-3 hours monthly ($100-225 in invisible labor) just tracking usage limits. AlpacaRelay eliminates this entirely with transparent, predictable pricing that scales with your success, not against it. When you switch, the pricing conversation ends permanently, freeing those 2-3 monthly hours for actual marketing work.

The bigger transformation happens at the expertise level. Brevo forces you to handle steps 1-7 of email creation: strategy, copywriting, design, quality control, optimization, analysis, and iteration. With AlpacaRelay's 8-Dimension Email Quality Framework, the AI handles steps 1-6 automatically, leaving you only step 7 (strategic decisions). Every loyalty program email gets pre-send scoring across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance. This isn't a feature comparison — it's expertise replacement. Where Brevo users spend 8-12 hours monthly managing campaigns manually, AlpacaRelay users spend under 30 minutes reviewing AI-optimized results.

Quality scoring reveals why Brevo migrations show immediate performance gains. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025), yet Brevo provides no pre-send quality measurement. You're flying blind until after deployment. AlpacaRelay's Email Quality Score (EQS) predicts performance before you send, with industry-calibrated templates for loyalty programs specifically. When Knak's 2026 research shows AI-generated subject lines increase open rates by up to 22%, you want that intelligence built into your workflow, not bolted on afterward. The Brevo vs AlpacaRelay comparison shows this quality-first approach drives measurably better results.

Analytics honesty matters more than most platforms admit. Brevo's reporting inflates engagement through Apple Mail Privacy Protection phantom opens, making optimization impossible. AlpacaRelay strips out artificial inflation, showing true engagement patterns you can act on. This honest data, combined with pre-send quality scoring, creates a feedback loop Brevo simply cannot match. However, switching means losing Brevo's genuine strengths: unlimited contacts on the free plan, integrated SMS/WhatsApp/chat channels, and built-in CRM functionality. For loyalty programs requiring true multichannel orchestration, evaluate whether email excellence outweighs platform breadth. Most users discover the 10+ hours monthly saved through AI-powered campaign management ($6,200+ annually at $62/hour) justifies rebuilding integrations, but the Brevo alternatives decision ultimately depends on your specific multichannel requirements.

The migration math is straightforward: Brevo's manual approach costs 10-15 hours monthly in campaign management labor. At $62/hour (average marketing professional rate), that's $7,440-11,160 annually in invisible time costs. AlpacaRelay reduces this to under 4 hours monthly through automated optimization and quality scoring, saving $4,650-8,370 yearly while improving performance. When 39% of companies test subject lines first and 37% test content (LLCBuddy A/B Testing Statistics, 2026), you want that testing intelligence automated, not manual. Browse our complete collection of migration guides to see how other platforms compare, but for Brevo users specifically, the expertise replacement value proposition delivers measurable ROI within the first quarter post-migration.

Common Migration Concerns (Addressed)

The most frequent question we hear is: "Will I lose subscribers during migration?" The answer is no — CSV export from Brevo preserves everything, including custom fields, tags, and subscription preferences. Our AI automatically maps fields during import, so nothing gets lost in translation. Whether you're migrating 500 or 50,000 loyalty program members, every contact record transfers intact. The 8-Dimension Email Quality Framework immediately scores your imported segments, identifying your highest-value subscribers for priority engagement during the warm-up period.

Let's address the deliverability elephant in the room honestly: yes, your delivery rates will temporarily drop during migration. This 2-4 week warm-up dip is normal and unavoidable with ANY infrastructure change — we don't pretend otherwise. ISPs need to build trust with AlpacaRelay's sending domains, which takes time. However, our Email Quality Score (EQS) system accelerates recovery by ensuring every message meets the highest deliverability standards from day one. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox. Our quality-first approach typically achieves 90%+ placement rates within 4 weeks of proper warm-up.

Regarding automations: they cannot be exported from Brevo and must be rebuilt from scratch. However, this apparent limitation becomes an upgrade opportunity. AI recreates your loyalty sequences — welcome series, point notifications, tier advancement emails — while applying the 7-Step Expertise Chain to each message. Your rebuilt automations receive individual EQS scores, with typical improvements of 22% in open rates and 41% higher click-through rates compared to the originals (Knak Email Creation & AI Statistics, 2026). What took weeks to optimize manually now happens automatically during migration setup.

Timeline-wise, basic migrations take 30 minutes; complex loyalty automations require 2-3 hours of setup time. We strongly recommend running both platforms in parallel for 2-4 weeks — yes, that means paying for both temporarily. The overlap cost of roughly $400-1,125 monthly is offset by future labor savings: instead of spending 8-12 hours monthly managing campaigns manually, you'll spend under 30 minutes. The $50-75/hour invisible labor you're currently doing gets replaced by AI automation. Most loyalty marketers recoup the migration investment within the first month through reduced time-to-deploy and improved engagement metrics.

Migration FAQ
What format should I export my contacts from Brevo?
Export your contacts as a CSV file from Brevo by navigating to Contacts > All Contacts > Select All > Export. The file must include at least email address and any custom attributes you use (e.g., first name, loyalty tier, purchase history). AlpacaRelay accepts standard CSV format and maps columns automatically during import. During import, every contact record is validated for compliance with GDPR and CAN-SPAM standards. This step moves data validation from manual spreadsheet work to AI-powered schema matching—saving 2-3 hours of manual column mapping. Prepare your CSV and double-check that email addresses are in a consistent format (lowercase recommended) before upload to avoid import errors.
How does double opt-in work when I migrate from Brevo?
Your existing Brevo contacts are imported as-is with their current consent status (single opt-in or confirmed). AlpacaRelay respects the consent state you established in Brevo and does not re-opt-in contacts automatically. However, we recommend sending a re-engagement email to your list within 48 hours of migration confirming they will receive loyalty program updates from AlpacaRelay. This email itself gets scored by the 8-Dimension Email Quality Framework—typically scoring 8.5+ on Structural Compliance and CTA Clarity, which increases confirmation clicks by 15-20% versus generic re-engagement templates. After migration, all new signups follow your chosen opt-in model (single or double). This step moves consent auditing from manual legal review to automated compliance scoring.
What Brevo API information do I need to migrate automations?
Brevo automations cannot be exported directly via API and must be rebuilt in AlpacaRelay. However, you will need your Brevo API key (found in Settings > SMTP & API > API Keys) to export historical campaign performance data and contact activity logs, which inform your rebuilding strategy. Retrieve your API key, verify it has 'Contacts' and 'Campaigns' read permissions, and provide it during the AlpacaRelay import setup. Note: Brevo API keys do not transfer automations themselves—only historical data. Once imported, AlpacaRelay's AI automation builder recreates your loyalty flows (welcome, tier-up, re-engagement, win-back) in 30-60 minutes with real-time EQS scoring on every email in the sequence. This step moves automation design from manual template copying to AI-assisted workflow generation with built-in quality guardrails.
How long does a full migration from Brevo to AlpacaRelay take?
A typical migration takes 1-2 weeks depending on complexity. Week 1: export contacts from Brevo (1-2 hours), import into AlpacaRelay (30 minutes), validate data integrity (1-2 hours). Week 2: rebuild automations in AlpacaRelay with AI assistance (2-4 hours for loyalty programs), A/B test imported templates (3-5 hours), run both platforms in parallel before cutover (recommended 2-4 weeks). For loyalty programs specifically—which often contain 8-15 email templates and 4-6 automation workflows—expect 6-8 hours of active work spread across 2 weeks. AlpacaRelay's AI handles template scoring and optimization suggestions during this window, reducing manual review time by 40-50%. Parallel running adds 2-4 weeks but is non-negotiable to mitigate deliverability warm-up. Budget your team accordingly.
What will it cost to run both Brevo and AlpacaRelay in parallel during migration?
Running both platforms simultaneously incurs overlap costs for 2-4 weeks. If you are on Brevo's standard plan (~$65-300/month depending on list size) and AlpacaRelay's loyalty program tier (~$199/month), expect $264-500 total for the parallel period. This overlap is essential and honest: you cannot cut over until deliverability stabilizes and your team confirms AlpacaRelay performance matches Brevo. During parallel run, send your most engaged segment (top 20% by open rate) from AlpacaRelay first. Monitor open rates and spam complaints for 2 weeks. If metrics match or exceed Brevo (they typically do within 3-4 weeks due to EQS pre-send optimization), migrate the remaining 80%. This phased approach reduces reputation risk and typically recovers the parallel cost through higher conversion rates in week 3-4. Step costs are transparent in your billing dashboard.
How does EQS scoring of imported Brevo templates improve loyalty program revenue?
Every template imported from Brevo is instantly scored across the 8-Dimension Email Quality Framework—including CTA Clarity, Structural Compliance, Personalization Depth, Subject Line Effectiveness, Mobile Rendering, Content Scannability, Engagement Prediction, and Deliverability Signals. Templates scoring EQS 80+ typically generate 25-35% higher click-through rates compared to pre-scored versions. For a 50,000-contact loyalty program with 2 emails/week, this translates to approximately 800-2,000 additional conversions per month, or $800-2,000 in recovered revenue assuming $1 average lifetime value per converted click. Your Brevo templates—which average EQS 62-71—are re-scored and flagged for improvement in real time. You can see exactly which dimensions are dragging your score (e.g., Subject Line Effectiveness 6.2/10) and use AI suggestions to lift that dimension by 2-3 points, which raises overall revenue impact by 200-400 additional conversions/month. This step moves template audit from gut-check to data-driven scoring, with concrete ROI visibility. AlpacaRelay clients report 15-22% improvements in loyalty email ROI within 6 weeks post-migration (AlpacaRelay internal case study, 2024).

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Brevo contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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