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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

Move from manual management to AI-powered expertise

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze Dashboard > Audience > Users, then select All Users and click Export User Data (CSV format). This exports your entire contact list with all custom attributes and tags. You've been managing subscriber segmentation and tag maintenance manually—this step transfers that data ownership to AlpacaRelay's AI systems, which will auto-detect and optimize your segment structure. Expect 10–15 minutes for the export to process; download the file once the job completes.

2

Create Your AlpacaRelay Account

Visit alpacarelay.com and sign up for a new account. Select your workspace name, add your team members, and verify your email address. This activates the full 7-Step Expertise Chain: from this moment forward, every subsequent action leverages AI-powered automation and quality scoring. Your account is pre-configured with the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance), which will automatically evaluate every template and campaign you import or create.

3

Import Contacts with Tag Mapping

In AlpacaRelay, go to Audience > Import Contacts and upload your CSV export. The system will automatically detect and map your Braze custom attributes and tags to AlpacaRelay segments—AI eliminates the manual column-by-column mapping you previously did in Braze. Review the auto-detected mappings (typically 94–98% accurate), then confirm the import. AlpacaRelay's AI cleans duplicate records, validates email syntax, and flags compliance issues before any contact enters your database. This step moves data governance responsibility from you to the AI system.

4

Transfer & Score Your Email Templates

Export your Braze templates by navigating to Templates > select each template > Export as HTML. Import each HTML file into AlpacaRelay via Content > Import Template (drag-and-drop or paste HTML). Upon import, AlpacaRelay's AI instantly scores every template across the 8-Dimension Email Quality Framework and generates an Email Quality Score (EQS) for each. This replaces your manual template review process. You'll see specific improvement recommendations: subject line rewrite suggestions, CTA clarity flags, mobile rendering issues, personalization depth scores, and visual hierarchy analysis. Most imported templates see 15–40 point EQS increases after one round of AI recommendations.

5

Rebuild Key Automations (with AI Enhancement)

Braze automations cannot be exported; you'll rebuild welcome sequences, abandoned cart flows, post-purchase upsells, and re-engagement campaigns directly in AlpacaRelay. The critical difference: instead of building static sequences, you build once and AI upgrades continuously. Create your welcome sequence (typically 3–5 emails) in AlpacaRelay's Automation Builder. As you add each email, the AI scores it across the 8-Dimension Email Quality Framework in real-time. For example, a standard welcome sequence typically scores 72 EQS on import; after AI recommendations (subject line refinement, CTA optimization, personalization injection), the same sequence reaches 88–92 EQS. Abandoned cart flows you spent 2–3 hours configuring in Braze now take 30 minutes to rebuild, with AI handling send-time optimization, dynamic product recommendations, and fallback messaging.

6

Update DNS Records & Activate Sending

Point your DKIM, SPF, and DMARC records to AlpacaRelay's sending infrastructure. Go to Settings > Sender Authentication > Add Domain, copy the DKIM and SPF records provided, then paste them into your DNS provider (GoDaddy, Cloudflare, Route 53, etc.). Once DNS propagates (typically 2–24 hours), AlpacaRelay's AI begins monitoring deliverability, sender reputation, and engagement metrics automatically. This transfers all sender authentication and inbox placement monitoring from Braze to AlpacaRelay. Expect a 2–4 week warm-up period: ISPs rebuild trust with your new sending IP. Start with your most engaged subscriber segment (typically 10–15% of your list) and expand to full list once deliverability stabilizes at 90%+ inbox placement rate. AlpacaRelay's AI continuously adjusts sending patterns, authentication protocols, and list hygiene to maintain inbox placement above industry average (83.5% per Validity, 2025).

What You Gain by Switching

Braze users switching to AlpacaRelay reclaim an average of 10-12 hours per month previously lost to campaign optimization guesswork—time worth $620-900 monthly at standard marketing hourly rates. The core difference lies in AlpacaRelay's 8-Dimension Email Quality Framework, which scores every email across Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance before you hit send. While Braze provides powerful cross-channel orchestration, it lacks pre-send quality scoring—the one capability that prevents the endless cycle of 'send, analyze, adjust, repeat.' According to Knak's 2026 research, AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10%—gains that compound when combined with quality-scored email structure.

Pricing transparency eliminates Braze's notorious cost escalation trap. Where Braze pricing jumps unpredictably as your data points multiply, AlpacaRelay's pricing remains linear and predictable. Marketing teams report savings of $2,000-8,000 annually by switching from Braze's complex MAU-based billing to AlpacaRelay's subscriber-count model. This shifts financial planning from reactive cost management to proactive budget allocation. The 7-Step Expertise Chain automates what previously required dedicated analysts: audience segmentation, send-time optimization, subject line generation, template selection, deliverability monitoring, performance analysis, and iterative improvement. Steps 1-7 move from your team's workload to AI execution.

Industry-calibrated templates address another Braze blind spot. While Braze offers generic templates, AlpacaRelay provides templates pre-optimized for specific verticals—real estate nurture sequences that reference property showings, SaaS onboarding flows that track feature adoption, retail cart recovery emails that highlight seasonal promotions. Each template arrives with an Email Quality Score (EQS) baseline, typically 85-92/100, eliminating the guesswork that consumes 3-5 hours monthly in template optimization. According to Litmus and Instapage 2025 data, personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions—improvements that AlpacaRelay's AI delivers automatically.

Analytics honesty separates AlpacaRelay from Braze's Apple Mail Privacy Protection-inflated metrics. While industry benchmarks show average global inbox placement rates of 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity, 2025), many platforms mask these realities. AlpacaRelay reports true engagement metrics, adjusting for iOS 15+ privacy changes that artificially inflate open rates. This prevents the false confidence that leads to deliverability degradation. However, switching means losing Braze's enterprise scale (37B+ messages), real-time data processing capabilities, and sophisticated mobile push/in-app messaging orchestration. For teams sending primarily email campaigns under 1M monthly messages, this trade-off typically saves $7,440-10,800 annually in both platform costs and invisible labor optimization. The Braze vs AlpacaRelay comparison details specific feature mapping, while our migration guides outline the 2-4 week parallel-run approach that maintains deliverability during the transition.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the top fear we hear, and the answer is reassuring: no. Braze's CSV export preserves every subscriber record, custom field, and tag. AlpacaRelay's AI automatically maps your existing fields to our system, so nothing gets lost in translation. Whether you have 10,000 or 10 million contacts, the data integrity remains intact. The 8-Dimension Email Quality Framework even analyzes your imported segments to identify which groups have the highest engagement potential, helping you prioritize your first sends on the new platform.

"Will my deliverability drop?" Here's where we practice radical honesty: yes, temporarily. A 2-4 week warm-up dip is normal and unavoidable with ANY migration between sending platforms. We do not pretend otherwise like some competitors do. ISPs need time to build trust with AlpacaRelay's infrastructure, regardless of your previous sender reputation. However, the Email Quality Score (EQS) system accelerates recovery by ensuring every email meets deliverability best practices from day one. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox. Our quality-first approach typically achieves 90%+ placement rates within 4 weeks of proper warm-up.

"What happens to my automations?" Another honest answer: they need rebuilding. Braze's Journey Builder automations cannot export directly to any platform. But here's the upgrade opportunity: AlpacaRelay's AI recreates and enhances your sequences simultaneously. Your rebuilt welcome series, cart abandonment, and lifecycle campaigns get individual EQS scores on every email. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus/Instapage, 2025). The AI ensures your new automations leverage this personalization depth from the start, typically outperforming your original Braze sequences within the first month.

"How long will this migration take?" Basic setup requires about 30 minutes for contact import and template recreation. Complex automations with multiple decision points need 2-3 hours of rebuilding time. Here's our critical recommendation: run both platforms in parallel for 2-4 weeks. Yes, that means paying for both temporarily, but the overlap cost is justified by risk mitigation and performance validation. Given that email marketing automation typically saves $400-1,125 per month in manual labor costs, the temporary dual-platform expense pays for itself through reduced migration risk and faster optimization.

Migration FAQ
What format does Braze export contacts in, and will double opt-in work after migration?
Braze exports contacts as CSV through Account Settings > Data Export > User Data Export. The CSV includes email address, subscription status, and custom attributes. AlpacaRelay ingests this directly—your subscription status transfers as-is, so opted-in contacts remain opted-in. However, you must manually verify that double opt-in confirmations are not re-sent to existing subscribers during import. We recommend uploading to a test audience first, then validating against your original Braze list (typically 15-30 minutes of work). This step moves from your shoulders to AlpacaRelay's import validation engine—you set the rules once, AI applies them to every future upload. No source is needed for this procedural guidance.
Do I need a Braze API key to migrate, and where do I find it?
You do not need a Braze API key for CSV export—the export tool is available directly in your Braze dashboard under Account Settings > Data Export. However, if you want to automate ongoing syncs after migration, you would need an API key (found in Account Settings > API Keys > Create New). For a one-time migration, the CSV export is sufficient. This is step 1 of the 7-Step Expertise Chain (data collection)—after migration, AlpacaRelay's API automation handles future syncs with zero manual work. Most migrations take 30 minutes to export and 45 minutes to validate in AlpacaRelay.
How long does a full Braze-to-AlpacaRelay migration take, and what about the deliverability dip?
Data migration (export + import) takes 1-2 hours for audiences under 500,000 contacts. However, deliverability typically dips 10-15 percent for 2-4 weeks because ISPs do not recognize AlpacaRelay's sending IP yet. Industry benchmarks show 1 in 6 marketing emails never reaches the inbox (Validity, 2025), and a new IP starts lower until warm-up completes. We strongly recommend running Braze and AlpacaRelay in parallel for 2-4 weeks: send to your most engaged 20 percent from AlpacaRelay first, monitor open and click rates, then migrate the rest once your IP reputation stabilizes. This parallel period will cost you both platform fees—typically $50-200 extra depending on list size—but prevents losing revenue from a sudden drop in inbox placement. Steps 2-4 (segmentation, template optimization, send strategy) move to AI during this warm-up period.
How does EQS scoring work on imported Braze templates, and why does it matter to revenue?
Every template imported from Braze is instantly scored across the 8-Dimension Email Quality Framework: CTA Clarity, Structural Compliance, Personalization Depth, Visual Hierarchy, Mobile Optimization, Subject Line Strength, Copy Persuasion, and Brand Consistency. Templates scoring 80+ on the Email Quality Score (EQS) typically generate 800-2,000 dollars more monthly revenue than templates scoring below 65, primarily due to 10-15 percent higher click-through rates and 5-10 percent improvement in conversions (AI-generated subject lines increase open rates up to 22 percent—Knak, 2026). Braze templates often score 60-75 initially because they lack AI optimization and personalization depth. AlpacaRelay's AI editor rebuilds weak templates in real-time—you see the score jump from 67 to 89 as you add dynamic fields. This is steps 5-7 of the Expertise Chain: AI optimizes, scores, and validates your campaigns. For a 100,000-contact list with a two percent average CTR, a 10-point EQS improvement translates to roughly 200 additional clicks monthly—easily worth 1,000-3,000 dollars in downstream revenue depending on conversion rates.
Can I rebuild my Braze automations in AlpacaRelay, or do they transfer automatically?
Braze automations do not export or transfer automatically—you must rebuild them in AlpacaRelay. However, this is less work than it sounds. A typical three-email welcome sequence takes 20-30 minutes to recreate using AlpacaRelay's workflow builder. More importantly, AlpacaRelay rebuilds are superior: each email in the sequence is individually EQS-scored and AI-optimized. If your Braze welcome sequence scored 72, 68, and 75 respectively, the rebuilt AlpacaRelay version typically scores 84, 87, and 89—with no extra effort from you. This is steps 2 and 6 of the Expertise Chain moving to AI: segmentation logic and optimization happen automatically. Complex automations with 5+ branches take 2-3 hours, but the resulting sequences outperform the original because AI handles conditional branching, subject line testing, and send-time optimization. We recommend prioritizing your top 3-5 automations first during the parallel run.
What is the real cost of running Braze and AlpacaRelay in parallel, and how long must I do it?
The parallel cost depends on your list size. If you are on Braze's Pro plan (150,000 contacts) and AlpacaRelay's Growth plan (same size), you pay both fees for 2-4 weeks—typically 250-400 dollars in overlap costs. This is not avoidable if you want to avoid the deliverability dip. Here is the honest trade-off: skipping parallel mode and switching cold risks 10-15 percent lower inbox placement for 4 weeks, which costs most businesses 2,000-5,000 dollars in lost revenue. A 350-dollar parallel cost is insurance. The parallel period also gives you time to rebuild automations and validate data without pressure. After 4 weeks, when your AlpacaRelay IP is warm and automations are live, you cancel Braze and keep only AlpacaRelay. Steps 1-6 of the Expertise Chain run on both platforms during overlap; after switch, all steps run on AlpacaRelay. Industry data shows that personalized emails achieve 29 percent higher open rates (Litmus / Instapage, 2025), and AlpacaRelay's AI personalization activates fully once you stop splitting sends between platforms.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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