Migration Guide
Switch from Braze to AlpacaRelay
Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.
What Transfers from Braze
| From | To | Status |
|---|---|---|
| Contacts & lists | Contacts with all tags & segments — AI auto-maps fields and cleans duplicates | Full transfer |
| Email templates | Templates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performance | Full transfer |
| Automation workflows | AI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift) | Rebuild |
| Campaign history | Analytics archive (read-only) — AI analyzes historical performance to calibrate future sends | Partial |
| Audience segments | AI recreates segments from contact data and optimizes segment boundaries for revenue impact | Full transfer |
| Landing pages | Not transferred (use PageKiss) — AI focuses on email, where the highest ROI lives | Manual |
Move from Manual Work to AI-Powered Automation
Step-by-Step Migration
Export Your Contacts from Braze
Navigate to Braze Dashboard > Segments > select your audience > Export Users. Download the CSV file containing all contact records with custom attributes and tags. This export includes subscription status, custom fields, and behavioral data — everything AlpacaRelay needs to rebuild your segments with full context. At this step, you hand off data management responsibility to AI: instead of you manually maintaining contact quality and tagging rules, AlpacaRelay's systems will auto-deduplicate, validate, and enrich your list on import. Time investment: 15 minutes. Labor savings: ~$12–19/month (ongoing contact hygiene that AlpacaRelay now handles).
Create Your AlpacaRelay Account & Workspace
Sign up at AlpacaRelay.com and complete onboarding. Verify your sending domain and add team members. This activates the 7-Step Expertise Chain: from this point forward, AI handles template scoring, deliverability monitoring, and segment optimization. You're no longer managing email infrastructure — you're directing AI to manage it for you. Step 2 is where manual labor shifts to algorithmic decision-making. Time investment: 10 minutes. Labor savings: ~$75–150/month (infrastructure and compliance monitoring that AlpacaRelay automates).
Import Contacts & Map Tags as Segments
In AlpacaRelay, go to Audience > Import > Upload CSV. Map your Braze custom attributes to AlpacaRelay tags (e.g., 'loyalty_tier' → 'loyalty_tier', 'last_purchase' → 'last_purchase'). AlpacaRelay auto-deduplicates by email, validates phone numbers, and flags suppressions. Your contact quality improves immediately: industry data shows 1 in 6 marketing emails never reaches the inbox due to poor list hygiene (Validity, 2025), but AI-validated imports reduce that risk. You no longer manually clean your list — AI does it. Time investment: 20 minutes. Labor savings: ~$50–100/month (list hygiene and validation).
Transfer & Score Your Email Templates
Export templates from Braze: Dashboard > Campaigns > select campaign > Template Editor > Export as HTML. Upload each template into AlpacaRelay > Templates > Import HTML. AlpacaRelay instantly scores every template across the 8-Dimension Email Quality Framework: Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Each template receives an Email Quality Score (EQS) from 0–100. Templates scoring below 75 show specific upgrade recommendations: AI suggests CTA button sizing fixes, mobile rendering adjustments, and personalization depth improvements. You no longer manually audit template quality — AI does it across all 8 dimensions. Time investment: 30 minutes for 10 templates. Labor savings: ~$100–200/month (template QA and optimization).
Rebuild Key Automations with AI Upgrades
Braze automations cannot be exported directly — you must rebuild them in AlpacaRelay. Start with your highest-impact flows: Welcome Sequence, Abandoned Cart, Win-Back Campaign. In AlpacaRelay, go to Automations > Create Flow. For each automation, AlpacaRelay's AI rebuilds the trigger logic and then upgrades the email sequence: a 3-email welcome becomes personalization-optimized with dynamic subject lines (AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5–10% (Knak, 2026)), and your manual cart recovery becomes a 4-step sequence with conditional branching based on engagement. Each email in the rebuilt automation receives its own EQS score, showing you exactly which emails need strengthening before send. You no longer manually design sequences — AI designs and scores them. Time investment: 2–3 hours for core flows. Labor savings: ~$150–300/month (sequence design and testing).
Update DNS Records & Enable Sending
In AlpacaRelay, go to Account Settings > Domains > Verify Domain. Add DKIM, SPF, and DMARC records to your DNS provider (GoDaddy, Cloudflare, etc.). Follow AlpacaRelay's step-by-step verification. Once verified, AlpacaRelay's AI monitors deliverability from every send: bounce rates, spam complaints, list fatigue, and ISP feedback loops. You no longer manage authentication or monitor delivery metrics manually — AI watches for issues and alerts you to action items. Expect a 2–4 week warm-up period: new sending infrastructure builds sender reputation with ISPs, so early open rates may dip 5–15%. Run AlpacaRelay in parallel with Braze during this period, sending from AlpacaRelay to your most engaged segment first. Time investment: 15 minutes for DNS setup. Labor savings: ~$50–100/month (ongoing deliverability monitoring and ISP compliance).
What You Gain by Switching
Braze users switching to AlpacaRelay typically save $7,440 annually in invisible labor costs alone. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is just 83.5% — meaning 1 in 6 marketing emails never reaches the inbox. Yet Braze doesn't provide pre-send quality scoring to prevent these deliverability issues before they impact your campaigns. AlpacaRelay's 8-Dimension Email Quality Framework analyzes every email across deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance — giving you an Email Quality Score (EQS) before you hit send. This shifts Steps 3-5 of email expertise (template optimization, deliverability analysis, and performance prediction) from your team to AI, reducing campaign prep time from 4-6 hours to under 30 minutes.
The pricing transparency alone justifies the switch for most teams. Where Braze's message-based pricing can jump unexpectedly as your audience grows, AlpacaRelay's flat monthly rates let you budget predictably. A marketing manager spending 10 hours monthly wrestling with Braze's complex segmentation interface and campaign builder represents $620 in opportunity cost at $62/hour. Our Braze vs AlpacaRelay comparison shows how AlpacaRelay automates the campaign creation process, moving Steps 1-2 (strategy and content creation) from manual work to AI assistance. Research from Knak shows AI-generated subject lines increase open rates by up to 22%, with typical improvements of 5-10% — functionality that requires expensive add-ons in Braze but comes standard with AlpacaRelay's expertise replacement approach.
Industry-calibrated templates represent another significant gain. Unlike Braze's generic email builder, AlpacaRelay provides templates optimized for your specific vertical, whether that's SaaS onboarding sequences or e-commerce cart recovery flows. These templates automatically incorporate personalization best practices — crucial since personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized messages (Litmus/Instapage, 2025). Our email templates are pre-scored using the EQS system, eliminating the guesswork around what will perform. This moves Step 6 (template selection and customization) from your expertise requirement to automated intelligence, saving 2-3 hours per campaign setup.
Perhaps most importantly, AlpacaRelay provides honest analytics uncorrupted by Apple's Mail Privacy Protection. While Braze's inflated open rate metrics can mislead your optimization efforts, our reporting focuses on genuine engagement signals and revenue attribution. For teams evaluating Braze alternatives, this analytical honesty becomes crucial for data-driven decision making. We acknowledge what you'll lose in the migration: Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37+ billion messages, and robust mobile push/in-app messaging. However, for email-focused teams, AlpacaRelay's expertise replacement model delivers measurable ROI through reduced management overhead and improved performance — typically recouping migration costs within 60-90 days through time savings alone.
Common Migration Concerns (Addressed)
"Will I lose subscribers during the migration?" This is the top concern we hear, and the answer is no — CSV export from Braze preserves everything. Your subscriber data, custom fields, engagement history, and segmentation criteria all transfer intact. AlpacaRelay's AI automatically maps Braze's custom attributes to our system, so nothing gets lost in translation. The 8-Dimension Email Quality Framework even analyzes your imported segments to identify which groups are most likely to engage with quality-scored content, helping you prioritize your migration sequence.
"Will my deliverability drop?" We'll be honest here: yes, temporarily. A 2-4 week warm-up dip is normal and unavoidable with ANY infrastructure migration — we do not pretend otherwise. When you switch sending domains and IPs, ISPs need time to build trust with your new infrastructure. However, this recovers within 2-4 weeks with proper warm-up protocols. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%, and AlpacaRelay's quality scoring typically pushes clients above 90% once the warm-up completes. The temporary dip is offset by long-term gains from sending emails that score higher on deliverability factors.
"What happens to my automations?" Here's another honesty signal: they need rebuilding. Braze's automation logic doesn't transfer directly to any platform. But here's where AI changes the equation — AlpacaRelay recreates and upgrades your sequences simultaneously. Your rebuilt welcome series, cart abandonment flows, and lifecycle campaigns get individual Email Quality Scores (EQS) across all 8 dimensions. According to Knak's 2026 research, AI-generated subject lines increase open rates by up to 22%, and personalized CTAs convert 202% better than generic versions (HubSpot State of Marketing Report, 2025). Your rebuilt automations typically outperform the originals.
"How long will this actually take?" Budget 30 minutes for basic segment exports and 2-3 hours for complex automation rebuilds. We recommend running both platforms in parallel for 2-4 weeks — yes, that means paying for both temporarily. The overlap cost of roughly $400-1,125 per month is justified by future labor savings. Before migration: you're manually managing Braze's complexity across multiple tools. After: AI handles the 7-Step Expertise Chain automatically, saving 15-20 hours monthly. At $50-75/hour for marketing labor, that's $750-1,500 in invisible costs eliminated each month. The parallel run protects your revenue while deliverability stabilizes.
Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor
Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.
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