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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

Move from Braze to AlpacaRelay in 6 steps

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze Dashboard > Audience > User Search > Export Users. Select all segments or filter by engagement status, then download as CSV. This export moves data ownership from manual Braze management to AI-driven AlpacaRelay intelligence. You're handing off 30-45 minutes of export work to the automation layer — that's $25-56 in labor value reclaimed immediately.

2

Create Your AlpacaRelay Account & Authenticate

Sign up at AlpacaRelay.com, complete onboarding, and immediately generate an API key from Account Settings > Security > API Keys. This step activates the AI expertise chain — you're no longer managing sending infrastructure or compliance monitoring alone. AlpacaRelay's AI begins learning your sending patterns and building IP/domain reputation in parallel with Braze, reducing post-migration deliverability risk. Estimated setup time: 15-20 minutes.

3

Import Contacts & Tag Mapping

In AlpacaRelay, go to Audience > Import > CSV Upload and select your Braze export. The system auto-detects columns (email, name, tags) and presents a mapping interface. AI auto-cleans malformed emails, deduplicates, and assigns engagement tier tags. This step transfers data hygiene responsibility from you to AI — no more manual scrubbing. Estimated time: 20-30 minutes for mapping + validation. Savings: $16-37 in data quality review work.

4

Transfer & Score Your Email Templates

Export templates from Braze (Dashboard > Templates > select template > Download as HTML) and upload them to AlpacaRelay (Templates > Import > HTML). Here's where AI transforms your templates: every imported design is instantly scored across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Templates scoring below 78/100 get AI-flagged with specific recommendations. AI-generated subject lines improve open rates by 5-10% on average (Knak, 2026). Estimated time: 45-60 minutes for 10–15 templates. Savings: $37-75 in template QA work.

5

Rebuild Key Automations (Welcome, Abandoned Cart, Re-engagement)

Braze automations cannot be exported directly — you must manually rebuild workflows in AlpacaRelay. Start with your highest-ROI sequences: welcome series, abandoned cart, and win-back campaigns. This step transfers automation design from manual rule-building to AI guidance. AlpacaRelay's AI suggests optimal send times, subject lines, and multi-touch cadences. A typical welcome sequence takes 25-35 minutes to rebuild; the AI upgrade improves CTR by an estimated 15-25% over Braze defaults (HubSpot, 2025). For a 3-email welcome (previously manual), rebuilding costs ~$50-87 in labor. AI-guided rebuild costs $0 — the platform automates send logic and optimization.

6

Update DNS Authentication (DKIM, SPF, DMARC) & Monitor Deliverability

This step transfers deliverability responsibility from Braze's infrastructure to AlpacaRelay's monitoring. In AlpacaRelay, go to Account Settings > Domains > Add Domain. The system generates DKIM/SPF records for your sending domain. Update your DNS provider (GoDaddy, Route 53, Cloudflare, etc.) with these records — typically a 10-minute task. Once authenticated, AlpacaRelay's AI continuously monitors bounce rates, spam complaints, and ISP feedback. Expect a 2–4 week warm-up period as ISPs rebuild trust with the new sending infrastructure; during this time, run Braze and AlpacaRelay in parallel for your most engaged segment (industry best practice). After 4 weeks, full migration completes. Savings: $100-200/month in manual deliverability troubleshooting.

What You Gain by Switching

Braze users switching to AlpacaRelay typically save $7,440 annually in invisible labor costs alone. Here's the math: managing Braze requires 10+ hours monthly — campaign setup, template debugging, segment configuration, and performance analysis. At $62/hour for marketing expertise, that's $744 monthly in hidden costs. After migration, AlpacaRelay's AI handles these tasks in under 30 minutes per month. But the savings extend beyond time: you gain four critical advantages that address Braze's core pain points.

First, pricing transparency replaces Braze's notorious cost escalation. Braze customers report 40-60% annual price increases without warning, often tied to data point consumption they can't control. AlpacaRelay's flat-rate pricing eliminates surprise jumps — no hidden fees for contact growth or email volume. This shifts budget planning from reactive damage control (Steps 6-7 of traditional expertise) to proactive campaign investment, where AI handles cost optimization automatically.

Second, pre-send quality scoring — the one capability Braze lacks entirely — becomes your competitive advantage. Every email receives an instant Email Quality Score across the 8-Dimension Email Quality Framework before sending. According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is just 83.5%, meaning 1 in 6 marketing emails never reaches the inbox. AlpacaRelay's EQS prevents this by identifying deliverability risks during composition, not after poor performance. This moves email optimization from post-campaign analysis (Steps 5-7) to pre-send prevention, where AI replaces manual quality assessment.

Third, industry-calibrated templates eliminate Braze's generic approach. While Braze offers basic templates, AlpacaRelay provides templates specifically optimized for your industry's performance benchmarks and compliance requirements. Research shows personalized CTAs convert 202% better than generic versions (HubSpot State of Marketing Report, 2025), and our industry-specific templates embed this personalization at the structural level. The 7-Step Expertise Chain moves from your shoulders to AI: template selection, customization, compliance checking, and performance prediction all happen automatically.

Fourth, honest analytics replace inflated metrics. Braze's open rate reporting includes Apple Mail Privacy Protection false positives, artificially inflating performance data by 15-25%. AlpacaRelay provides MPP-adjusted metrics that reflect actual subscriber engagement, enabling accurate ROI calculations. When you explore our complete Braze vs AlpacaRelay comparison, you'll see how honest reporting impacts budget allocation and campaign strategy decisions.

We acknowledge what you lose in this migration: Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37+ billion messages, and robust mobile push/in-app functionality. However, for email-focused marketers spending 60+ hours monthly on campaign management, AlpacaRelay's expertise replacement approach delivers measurable time and cost savings. Consider reviewing our full suite of migration guides and transparent pricing to calculate your specific ROI potential.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the number one fear we hear, and the answer is definitively no. Braze's CSV export functionality preserves every subscriber record, custom field, and engagement history. AlpacaRelay's AI-powered import system automatically maps your existing fields to our schema, so nothing gets lost in translation. Whether you have 10,000 or 10 million contacts, the data integrity remains intact. The 8-Dimension Email Quality Framework even analyzes your imported segments to identify your highest-value subscribers, helping you prioritize them during the warm-up phase.

"Will my deliverability drop?" Here's where we practice radical honesty: yes, temporarily. Any migration between sending infrastructures triggers a 2-4 week deliverability dip as ISPs rebuild trust with your new IP reputation. This isn't unique to AlpacaRelay — it happens with every email platform switch. However, our Email Quality Score (EQS) system accelerates recovery by ensuring every email meets the highest deliverability standards from day one. Industry data shows average global inbox placement sits at 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity (Email Deliverability Benchmark Report), 2025). Our quality-first approach typically recovers to pre-migration levels within 2-3 weeks, then exceeds them.

"What happens to my complex automations?" Another honest answer: they require rebuilding. Braze's automation logic doesn't export in a transferable format, so your welcome series, cart abandonment, and lifecycle campaigns need reconstruction. But here's the upside — our AI doesn't just recreate your automations, it upgrades them. Your rebuilt sequences get individual EQS scores on every email, identifying weak points your original flows missed. Personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to generic versions (Litmus / Instapage, 2025), and our AI applies this personalization automatically during the rebuild process.

"How long will this actually take?" Basic migrations — contacts, simple templates, and standard automations — typically require 30 minutes of hands-on work. Complex enterprise setups with multi-branch automations and extensive customizations can take 2-3 hours. We strongly recommend running both platforms in parallel for 2-4 weeks during the warm-up period. Yes, that means paying for both temporarily, but the math works: AlpacaRelay eliminates $400-1,125 per month in manual email optimization labor. The 4-8 week overlap cost is quickly offset by these ongoing savings, and the parallel run ensures zero business disruption during the transition.

Migration FAQ
What format will my Braze contacts export as, and how do I get them out?
Your Braze contacts export as CSV from Account Settings > Data Management > Export Audience. The file includes email, first/last name, custom attributes, and subscription status. AlpacaRelay ingests CSV directly — no format conversion needed. During import, you'll map Braze fields to AlpacaRelay fields (email, name, custom attributes). This moves Step 1 (data wrangling) from your team to our AI import engine, which validates every row and flags duplicates automatically. Expect 15-20 minutes for a list under 50,000 contacts. Larger lists may take 1-2 hours depending on attribute complexity.
How does AlpacaRelay handle double opt-in from my Braze subscribers?
When you import Braze contacts, AlpacaRelay respects the opt-in status field from your CSV. Subscribers marked confirmed stay confirmed — no re-opt-in required. If you want to enforce a new double opt-in flow in AlpacaRelay, we can trigger a confirmation email only to new imports while keeping existing Braze subscribers in confirmed status. This is configured during import setup in one click. Important: running both platforms in parallel means your Braze subscribers receive emails from Braze AND AlpacaRelay simultaneously during the transition — coordinate send schedules to avoid duplicate emails to the same inbox.
Do I need my Braze API key to migrate to AlpacaRelay?
No. Unlike syncing integrations, migration only requires your CSV export from Braze's Account Settings interface — no API key needed. The CSV contains all subscriber data, custom attributes, and subscription status necessary for a clean import. If you were using Braze API integrations with third-party tools, those will need to be reconfigured in AlpacaRelay after migration. Step 2 (integration management) transitions to our platform's API or webhooks. We provide full API documentation and can assist with common integrations like Shopify, Stripe, or custom webhooks during onboarding.
How long does a complete Braze-to-AlpacaRelay migration take?
End-to-end migration takes 2-4 weeks when run safely in parallel. Week 1: export from Braze, import to AlpacaRelay, rebuild automations (3-6 hours depending on complexity). Week 2: send from AlpacaRelay to your most engaged 10-20 percent of subscribers — this warm-up period builds sender reputation with ISPs. Weeks 3-4: scale to remaining subscribers as deliverability stabilizes. Full automation rebuilds take 4-8 hours if you have complex Braze flows (welcome series, browse abandonment, etc.). Step 3 (automation design) and Step 4 (testing) move from manual work to AI-assisted building — our AI suggests automation paths based on your historical Braze sends. Many teams have migrated fully in 2 weeks but we recommend 4 for comfort and monitoring.
What will it cost to run both Braze and AlpacaRelay in parallel during migration?
You will pay for both platforms during the transition period — typically 3-4 weeks. This is unavoidable if you want to avoid service interruption or deliverability damage. If Braze costs $300/month and AlpacaRelay costs $150/month, expect a one-time overlap cost of $450-600. We recommend budgeting for this as insurance against migration failure. After the warm-up period, you can cancel Braze and retain only AlpacaRelay. Some teams do an immediate hard cutover to save the overlap cost, but this risks email deliverability dips of 10-20 percent for 2-4 weeks — often not worth it. The parallel cost typically pays back in 2-3 months through improved open rates and reduced unsubscribes once you're sending through our platform.
How does AlpacaRelay score imported Braze templates through Email Quality Score, and what revenue impact should I expect?
Every template you import from Braze is instantly scored across the 8-Dimension Email Quality Framework — Structural Compliance, CTA Clarity, Mobile Responsiveness, Subject Line Efficacy, Personalization Depth, Deliverability Signals, Content Relevance, and Engagement Predictability. Templates scoring EQS 80 or above generate approximately $800-2,000 more per month in revenue compared to lower-scoring templates, based on open rate and click-through rate improvements of 5-10 percent (typical of AI-optimized sends). Our analysis shows personalized CTAs convert 202 percent better than generic versions, and AI-generated subject lines improve opens by 5-10 percent on average (Knak, 2026). If your average template scores 72/100, you'll see AI-recommended improvements to subject lines, CTA placement, and personalization tokens — Step 5 (content optimization) moves entirely to AI. After rebuilding and re-scoring, most imported templates reach 82-88/100. This moves Step 6 (performance analysis) to real-time, per-send dashboards. Templates scoring below 75 get flagged for redesign via our AI editor, which re-scores instantly as you edit. Imported templates typically see 8-15 percent deliverability improvement within the first month post-migration.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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