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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

From Manual Management to AI-Driven Expertise

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze Dashboard > Audience > Users, select all contacts, then click Export Audience to CSV. This exports your subscriber list with all custom attributes and tags intact. You're moving data ownership from manual Braze management to AI-powered AlpacaRelay intelligence — the first step in the 7-Step Expertise Chain. This step takes approximately 15 minutes and saves you 2-3 hours per month in manual list management going forward ($100-225/month at $50-75/hr labor rates).

2

Create Your AlpacaRelay Account & Activate API Key

Sign up at AlpacaRelay and navigate to Account Settings > API Keys to generate your authentication token. Store this key securely — you'll use it for automated contact syncing and template imports. Step 2 activates the full AI expertise chain: once your account is live, AlpacaRelay's Email Quality Framework (EQF) begins analyzing every asset you import. Unlike Braze's manual compliance checks, AlpacaRelay's AI continuously monitors your sends against the 8-Dimension Email Quality Framework (deliverability, mobile render, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance). Setup takes 5 minutes; the labor savings compound immediately as AI replaces manual compliance audits (saving 4-6 hours/month, or $200-450/month).

3

Import Contacts & Let AI Map & Clean Your Data

In AlpacaRelay, go to Audience > Import Contacts and upload your CSV. The system auto-detects columns (email, first name, custom attributes) and maps them to AlpacaRelay fields. AI automatically deduplicates, flags invalid emails, and segments contacts by engagement level. You no longer manually validate data integrity — AI does this work. This step eliminates 3-4 hours per month of manual list hygiene and reduces bounce rates by an average of 12-18% through automated cleaning (Validity Email Deliverability Benchmark, 2025). Import time: 10 minutes for lists under 100K; 30 minutes for larger lists. Labor savings: $150-300/month.

4

Transfer & AI-Score Your Email Templates

In Braze, navigate to Campaigns > select each template > Export as HTML. Save these files locally. Then in AlpacaRelay, go to Template Library > Import Templates and upload the HTML files. Here's the magic: AlpacaRelay's AI instantly scores every imported template across the 8-Dimension Email Quality Framework and surfaces optimization recommendations. A template that scores 72/100 in AlpacaRelay's Email Quality Score (EQS) gets specific guidance: 'Subject line lacks personalization (–8 points), mobile padding needs adjustment (–10 points), CTA contrast fails WCAG standards (–10 points).' You're no longer manually reviewing templates for compliance — AI handles this. Templates improved through EQS recommendations see average open rate lifts of 5-10% (Knak Email Creation & AI Statistics, 2026). Transfer & scoring: 30-45 minutes for 10-20 templates. Labor savings: $75-150/month in template audits.

5

Rebuild Key Automations (Welcome, Cart Recovery, Re-engagement)

Braze does not support automation export — you cannot migrate workflows automatically. Instead, document your key sequences (welcome email, abandoned cart reminder, re-engagement campaign) in a spreadsheet, noting trigger conditions and email content. Then rebuild them in AlpacaRelay using the Automation Builder. Here's the transformation: AlpacaRelay AI doesn't just recreate your flows — it upgrades them. Your 1-email welcome becomes a 3-email sequence with AI-optimized send times and personalized subject lines (AI subject line optimization drives 5-10% open rate improvements, Knak 2026). Your basic abandoned cart reminder becomes a Tier 1 recovery sequence that intelligently pauses if the prospect re-engages. Each email in the rebuilt sequence gets individual EQS scoring and optimization. Rebuilding 3-5 key automations takes 2-3 hours initially but saves 8-12 hours/month in manual performance monitoring ($400-900/month). Total Step 5 payoff: –3 hours upfront, +10 hours/month saved going forward.

6

Update DNS Records & Authentication (DKIM/SPF/DMARC)

In AlpacaRelay, navigate to Account Settings > Deliverability > Domain Authentication. Copy the DKIM and SPF records provided. Then log into your domain registrar (GoDaddy, Route53, Cloudflare, etc.) and add these records to your DNS. Point your sending domain to AlpacaRelay's IP addresses. Once authenticated, AlpacaRelay AI monitors all your sends in real time: if deliverability drops, you get alerts. If ISPs flag patterns, AI recommends adjustments. Step 6 finalizes the transition — you're no longer managing authentication manually. AlpacaRelay's AI takes over deliverability monitoring, reducing inbox placement issues by an average of 3-5% through continuous reputation management. Note: Expect a 2-4 week deliverability warm-up period as ISPs build trust with your new sending infrastructure; run AlpacaRelay and Braze in parallel during this window, sending to your most engaged segment first. DNS update: 15 minutes. Long-term labor savings: 5-7 hours/month in deliverability troubleshooting ($250-525/month).

What You Gain by Switching

Braze users switching to AlpacaRelay save an average of $7,440 per year in hidden labor costs — time currently spent managing complex workflows, debugging deliverability issues, and deciphering inflated analytics. According to industry benchmarks, non-compliant email traffic faces temporary and permanent rejections starting November 2025 enforcement (Google, 2025), making pre-send quality validation essential rather than optional. Where Braze requires you to handle template optimization, deliverability monitoring, and performance analysis manually, AlpacaRelay's 8-Dimension Email Quality Framework automates these expertise steps through AI.

The most immediate gain is pricing transparency. Braze's enterprise-only model creates unpredictable cost escalations as your message volume grows, often doubling or tripling annual spend without warning. AlpacaRelay's straightforward per-contact pricing eliminates budget surprises and scales predictably with your business. More critically, you gain pre-send quality scoring — the one capability Braze fundamentally lacks. Every email template receives an Email Quality Score (EQS) across deliverability, mobile rendering, CTA clarity, personalization depth, visual hierarchy, copy effectiveness, brand consistency, and structural compliance before it reaches a single inbox. This addresses the core problem that 1 in 6 marketing emails never reaches the inbox (Validity Email Deliverability Benchmark Report, 2025).

Industry-calibrated templates replace Braze's generic starter templates with AI-optimized designs proven effective in your sector. Where Braze users spend 8-12 hours monthly creating and testing templates from scratch, AlpacaRelay users deploy pre-scored, industry-specific templates in under 30 minutes. Honest analytics replace Apple Mail Privacy Protection-inflated open rates with accurate engagement metrics, giving you reliable data for optimization decisions. Personalized emails achieve 29% higher open rates and 41% higher CTR compared to non-personalized versions (Litmus/Instapage, 2025), and AlpacaRelay's AI personalizes at scale without manual segmentation work.

The expertise replacement is comprehensive: AI handles template optimization (Step 2), deliverability monitoring (Step 4), performance analysis (Step 6), and compliance checking (Step 7) that previously required your direct management. This reduces monthly email marketing oversight from 10-15 hours to under 30 minutes, representing $7,440 annually at $62/hour consulting rates. However, switching means losing Braze's powerful cross-channel orchestration, real-time data processing capabilities, enterprise scale handling 37B+ messages, and robust mobile push/in-app messaging. For businesses prioritizing email-first growth over omnichannel complexity, this trade-off delivers measurable ROI through reduced operational overhead and improved email performance. Our Braze vs AlpacaRelay comparison details specific feature mappings, while our comprehensive guide to Braze alternatives helps evaluate whether email-focused simplicity aligns with your marketing strategy.

Common Migration Concerns (Addressed)

The first fear everyone has: "Will I lose subscribers during the migration?" The answer is definitively no. Braze's CSV export preserves every contact field, custom attributes, and subscription preferences. AlpacaRelay's AI automatically maps your existing fields to our system, so nothing gets lost in translation. Your 50,000 subscribers transfer with their complete profiles intact — including engagement history, purchase data, and behavioral tags. The 8-Dimension Email Quality Framework actually helps identify inactive contacts during import, letting you clean your list while preserving your engaged audience.

The deliverability question requires complete honesty: yes, your deliverability will temporarily drop. This isn't an AlpacaRelay limitation — it's an unavoidable reality with ANY infrastructure migration. When you switch sending domains and IPs, ISPs need 2-4 weeks to rebuild trust signals. According to Validity's 2025 Email Deliverability Benchmark Report, average global inbox placement sits at 83.5%, but new senders typically see 10-15% lower rates initially. We don't pretend otherwise like many competitors do. However, our Email Quality Score (EQS) system accelerates recovery by ensuring every email meets ISP quality standards from day one. Most clients recover to baseline within 3 weeks, often exceeding their original performance.

Automation rebuilding is the biggest time investment, and we're upfront about it: your Braze Canvas flows cannot transfer automatically. They must be rebuilt in AlpacaRelay's automation builder. However, this isn't just migration work — it's an upgrade opportunity. AI recreates your existing sequences while applying quality scoring to each email. Your rebuilt welcome series, cart abandonment, and lifecycle campaigns typically achieve 15-25% better performance than the Braze originals because every template gets optimized through our 7-Step Expertise Chain. According to Knak's 2026 research, AI-generated subject lines alone increase open rates by up to 22%, with typical improvements of 5-10%.

Timeline and parallel running strategy: basic migrations take 30 minutes for contact import and simple email recreation. Complex multi-step automations require 2-3 hours of rebuilding time. Here's the critical recommendation every honest migration guide should make: run both platforms in parallel for 2-4 weeks. Yes, that means paying for both Braze and AlpacaRelay temporarily — roughly $800-2,000 in overlap costs depending on your Braze plan. But this parallel approach eliminates risk while deliverability stabilizes. Send to your most engaged 20% through AlpacaRelay first, then migrate segments gradually. The future savings of $400-1,125 monthly in automation labor (compared to Braze's manual workflow management) justifies the temporary overlap investment completely.

Migration FAQ
What format does Braze export contacts in, and how does AlpacaRelay import them?
Braze exports contacts as CSV files from Settings > Data Management > Export Users. AlpacaRelay accepts CSV, JSON, and XLS formats with standard fields: email, first_name, last_name, custom_attributes. During import, AlpacaRelay maps your Braze custom attributes to our schema automatically. If you have Braze-specific fields (e.g., lifecycle_stage, purchase_history), we preserve them as custom fields in your AlpacaRelay contact record. This is Step 1 of the 7-Step Expertise Chain moving from manual to AI: data preparation moves from your team to our import engine, which validates field integrity and flags duplicates before ingestion.
How does AlpacaRelay handle double opt-in when I migrate from Braze?
Imported contacts retain their original opt-in status from Braze—if they were confirmed subscribers, they remain confirmed in AlpacaRelay. We do NOT re-confirm during migration; that would violate GDPR and CAN-SPAM rules. However, if you want to run a re-engagement campaign post-migration, AlpacaRelay can automatically generate a double opt-in email sequence using AI templates. The system scores each re-confirmation email through the 8-Dimension Email Quality Framework, ensuring Structural Compliance (dimension 3) and Legal Language (dimension 8) meet current Gmail, Yahoo, and ISP enforcement rules active November 2025 onward. This moves Step 2 (compliance validation) from manual spreadsheet reviews to AI-driven scoring.
Do I need my Braze API key to export contacts, and what happens to my Braze account during migration?
No API key required for CSV export—you can export directly from Braze Settings > Data Management > Export Users without API credentials. If you choose the API route for ongoing sync during a parallel run, you will need your Braze API key (found under Account Settings > API Keys), but this is optional. During your transition period, you will run both Braze and AlpacaRelay simultaneously for 2-4 weeks to allow deliverability to warm up on AlpacaRelay's IP infrastructure. Yes, this means paying both platforms briefly—an honest cost of migration. After warm-up, you deactivate Braze sends and fully transition to AlpacaRelay. Keeping Braze live during this window allows you to monitor ISP reputation recovery without losing revenue. This is Step 5 of the expertise chain: infrastructure trust-building moves from you manually monitoring reputation scores to AlpacaRelay's AI continuously optimizing send patterns and timing.
How long does a Braze migration actually take from start to full send?
The timeline breaks into three phases: (1) Export and import—1-2 days. Export your contacts, segments, and campaigns from Braze; AlpacaRelay ingests them within 24 hours. (2) Parallel run and warm-up—2-4 weeks. You send to engaged segments from AlpacaRelay while Braze handles the rest. During this window, ISPs are building trust with AlpacaRelay's sending IP. Expect a 15-25 percent deliverability dip initially; this is normal and recovers over 2-3 weeks as volume and engagement signal reputation. (3) Full cutover—1 week. Once EQS scores stabilize and open rates recover to baseline, migrate all remaining contacts and automations. Total active work: 3-5 hours for setup, 10-15 hours rebuilding automations in AlpacaRelay's AI-assisted automation builder. This is Step 6 of the expertise chain: automation design moves from manual drag-and-drop to AI co-authoring workflows based on your historical Braze patterns, which the system learns during import.
Will running both Braze and AlpacaRelay in parallel cost extra, and for how long?
Yes—you will pay both platforms for 2-4 weeks during the warm-up phase. This is the honest cost of safe migration. On average, Braze costs $50-500/month depending on contact volume; AlpacaRelay typically costs $25-200/month at equivalent scale, so overlap runs $75-700/month depending on your tier. However, the parallel window prevents two catastrophic risks: (1) Deliverability collapse—if you cut over too fast, ISPs will throttle AlpacaRelay sends and you will lose revenue; (2) Lost historical data—running both lets you validate that your most important segments are reaching inboxes consistently before you sunset Braze. After 4 weeks, you save money because AlpacaRelay's per-contact pricing is typically 30-40 percent lower than Braze. Industry benchmarks show companies recoup the overlap cost within 2-3 months through improved send efficiency and lower unsubscribe rates (Validity, 2025).
How does AlpacaRelay score my imported Braze templates through EQS, and what does a higher score mean for revenue?
Every imported Braze template is instantly scored across the 8-Dimension Email Quality Framework: Structural Compliance, CTA Clarity, Visual Hierarchy, Personalization Depth, Mobile Responsiveness, Content Relevance, Engagement Signals, and Legal Language. Each dimension scores 0-10, generating an overall EQS between 0-100. Templates scoring 80+ typically achieve open rates 12-18 percent higher than templates under 70 (AlpacaRelay analysis). For a typical e-commerce sender with 50,000 active contacts and a 25 percent open rate, a 15 percent lift equals an additional 1,875 opens per campaign. At average e-commerce CTR of 2.5 percent, that is 47 additional clicks per send, translating to roughly $800-2,000 additional monthly revenue depending on product margin. Our AI editor immediately shows you which dimensions are dragging your score—if Personalization Depth is 6.2/10, the system recommends dynamic content blocks and re-scores in real-time. This moves Step 4 of the expertise chain (template optimization) from A/B testing weeks of iterations to AI-guided, scored improvements you deploy within hours. Personalized emails achieve 29 percent higher open rates and 41 percent higher click-through rates compared to non-personalized (Litmus / Instapage, 2025).

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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