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From Braze

Migration Guide

BrazeAlpacaRelay

Switch from Braze to AlpacaRelay

Complete migration in under 30 minutes — saves ~$400-1,125/month in labor (8-15 hrs/month at $50-75/hr you currently spend managing Braze). Your contacts, templates, and automations transfer with quality scoring added. The 7-step expertise chain takes over from day one.

30 minutesEasy — no developer needed

What Transfers from Braze

FromToStatus
Contacts & listsContacts with all tags & segments — AI auto-maps fields and cleans duplicatesFull transfer
Email templatesTemplates re-scored by EQS — AI identifies weak dimensions and suggests upgrades worth ~$200-600/month in improved performanceFull transfer
Automation workflowsAI recreates and upgrades sequences — welcome email becomes scored 3-email sequence, manual newsletter becomes AI-optimized, nonexistent cart recovery becomes one-click Tier 1 (~$800-2,000/month revenue lift)Rebuild
Campaign historyAnalytics archive (read-only) — AI analyzes historical performance to calibrate future sendsPartial
Audience segmentsAI recreates segments from contact data and optimizes segment boundaries for revenue impactFull transfer
Landing pagesNot transferred (use PageKiss) — AI focuses on email, where the highest ROI livesManual

6 Steps to Move Your Braze Automations to AlpacaRelay

Step-by-Step Migration

1

Export Your Contacts from Braze

Navigate to Braze Dashboard > Audience > Segments > select your segment > Export Users. Choose CSV format and include all custom attributes and tags. This export moves data ownership from manual Braze management to AlpacaRelay's automated AI system. The export typically takes 5-15 minutes depending on list size and completes via email download. Time investment: 15 minutes. Labor value: 15 min × $62.50/hr avg = $15.63 saved (this is Step 1 of the 7-Step Expertise Chain where you hand off data control to AI).

2

Create Your AlpacaRelay Account & Activate the AI Expertise Chain

Sign up at AlpacaRelay with your business email and complete account setup. Connect your email domain for authentication (DKIM/SPF setup happens in Step 6). During onboarding, AlpacaRelay will prompt you to define your sending domain and basic compliance settings. This step activates the 7-Step Expertise Chain: your data is now positioned within an AI-native system that will handle segmentation, optimization, and deliverability monitoring automatically. Time investment: 10 minutes. Labor value: 10 min × $62.50/hr avg = $10.42 saved.

3

Import Contacts & Let AI Auto-Map Tags

In AlpacaRelay, go to Contacts > Import > CSV Upload. Select your exported Braze CSV file. AlpacaRelay's AI will auto-detect columns (first name, last name, email, custom fields) and offer tag mapping suggestions based on your Braze segment names. Review the mapping, confirm, and import. The system automatically cleans duplicates, validates email addresses, and flags compliance issues. This step hands off data hygiene from you to AI—no manual tag entry required. Time investment: 12 minutes. Labor value: 12 min × $62.50/hr avg = $12.50 saved per import cycle (multiply by number of ongoing imports per month).

4

Transfer & Upgrade Email Templates

In Braze, navigate to Templates > Email Templates > select template > click the three-dot menu > Export as HTML. Save each template file locally. In AlpacaRelay, go to Templates > Import > HTML Upload and select the exported template. AlpacaRelay immediately scores each template across the 8-Dimension Email Quality Framework (Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, Structural Compliance). Your Braze templates typically receive an Email Quality Score (EQS) between 72-84 on import; AlpacaRelay's AI recommends specific upgrades (e.g., "Add alt text to 3 images," "Improve CTA contrast by 15%") to reach 90+. Honest trade-off: Braze's template editor is visually mature; AlpacaRelay's drag-and-drop builder is equally powerful but requires 30-45 minutes of re-familiarization if you prefer visual editing. Time investment: 8 minutes per template (assuming 5-10 key templates = 40-80 minutes total). Labor value: 60 min × $62.50/hr avg = $62.50 saved in template auditing and manual scoring.

5

Rebuild Key Automations (Welcome, Abandoned Cart, Re-engagement)

Braze automations cannot be exported—they must be rebuilt in AlpacaRelay. This is the most time-intensive step, but here's where the 7-Step Expertise Chain delivers its largest payoff. In AlpacaRelay, go to Automations > Create New Flow. Select your trigger (e.g., "New subscriber," "Added to cart," "No open in 60 days"). AI-assisted builders suggest email sequences based on your industry and flow type. For a welcome sequence: instead of manually configuring 3-4 emails, AlpacaRelay suggests a pre-built 3-email welcome sequence, you review it, and AI automatically scores each email in the sequence. Example: your manual welcome email (Subject: "Welcome to [brand]") scores 76 EQS on import; AI suggests subject line refinement ("Welcome! Here's 15% off your first order") and copy restructuring, boosting the same email to 88 EQS. Abandoned cart flows similarly move from static templates to dynamic, AI-scored sequences. According to HubSpot research, personalized CTAs convert 202% better than generic versions (HubSpot, 2025). Time investment: 2-3 hours for 3-5 key automations. Labor value: 180 min × $62.50/hr avg = $187.50 saved in manual sequence design and ongoing optimization. Honest trade-off: rebuilding automations is unavoidable, but AlpacaRelay cuts the design and testing time in half through AI suggestions.

6

Update DNS & Authentication (DKIM/SPF), Then Monitor Deliverability

In AlpacaRelay, go to Account Settings > Sender Authentication > DKIM/SPF Setup. Copy the DKIM and SPF records provided. Log into your domain registrar (GoDaddy, Namecheap, Route 53, etc.) and add these records to your DNS. This typically takes 15-30 minutes and propagates within 24-48 hours. Once live, AlpacaRelay automatically monitors your sending reputation, IP warmup, and deliverability metrics. Important: expect a 2-4 week deliverability warm-up period as ISPs rebuild trust with AlpacaRelay's infrastructure (this is normal and necessary). According to Validity's 2025 Email Deliverability Benchmark Report, the average global inbox placement rate is 83.5%; new sending infrastructure typically starts at 65-75% placement and climbs to 90%+ by week 4. During this warm-up, AlpacaRelay recommends sending to your most engaged subscribers first, then expanding to the full list. This step moves all deliverability monitoring from manual (you checking bounce rates in Braze) to AI-driven (AlpacaRelay proactively adjusting sending cadence and IP rotation). Time investment: 20 minutes for DNS setup. Labor value: 20 min × $62.50/hr avg = $20.83 saved, plus ongoing monthly savings of ~$104-156 (3-4 hours/month of manual deliverability management eliminated).

What You Gain by Switching

Braze users switching to AlpacaRelay eliminate the hidden labor tax that enterprise platforms impose. While Braze excels at cross-channel orchestration and processes 37B+ messages annually, it demands constant manual optimization across campaign creation, audience segmentation, and performance analysis. Industry data shows that personalized emails achieve 29% higher open rates and 41% higher click-through rates compared to non-personalized versions (Litmus / Instapage, 2025), yet Braze requires you to build this personalization manually. AlpacaRelay's 8-Dimension Email Quality Framework automates what Braze makes you do by hand, moving expertise from your team to AI.

The invisible labor savings are substantial. Braze users typically spend 12-15 hours monthly managing campaigns, segmentation, and optimization—time that costs $620-$1,125 per month at $50-75/hr consulting rates, totaling $7,440-$13,500 annually. AlpacaRelay reduces this to under 30 minutes monthly through automated pre-send quality scoring and AI-generated content optimization. Where Braze requires manual A/B testing setup (only 39% of companies consistently test subject lines according to LLCBuddy A/B Testing Statistics, 2026), AlpacaRelay's Email Quality Score (EQS) instantly evaluates every element before sending. This addresses Braze's core gap: no pre-send quality assessment means campaigns launch without knowing their optimization potential.

Pricing transparency represents another major gain. Braze's enterprise model creates budget anxiety through usage-based billing spikes and annual contract negotiations. AlpacaRelay's pricing eliminates surprise costs while delivering industry-calibrated email templates that score 85+ on the EQS framework immediately. These templates incorporate conversion psychology and mobile optimization that would require weeks of Braze customization. AI-generated subject lines alone increase open rates by up to 22% (Knak Email Creation & AI Statistics, 2026), automating what Braze users must test manually.

Analytics honesty provides the final advantage. With average global inbox placement at 83.5% and 1 in 6 marketing emails never reaching inboxes (Validity Email Deliverability Benchmark Report, 2025), accurate performance measurement becomes critical. Apple's Mail Privacy Protection inflates Braze open rates by 20-40%, obscuring real engagement patterns. AlpacaRelay's analytics separate privacy-protected opens from genuine engagement, providing cleaner data for optimization decisions. Our Braze vs AlpacaRelay comparison shows how this transparency improves campaign ROI over time.

We acknowledge the trade-offs honestly. You'll lose Braze's powerful real-time data processing, enterprise-scale message handling, and sophisticated mobile push capabilities. However, for email-focused marketing teams spending excessive time on manual optimization, AlpacaRelay's expertise replacement model—where AI handles steps 1-7 of the email creation process—delivers measurable time savings and performance improvements. Consider exploring other Braze alternatives or reviewing our complete all migration guides to understand which platform best matches your current automation complexity and team bandwidth.

Common Migration Concerns (Addressed)

"Will I lose subscribers during the migration?" This is the top concern we hear, and the answer is definitively no. Braze's CSV export functionality preserves your complete subscriber database, including all custom fields, tags, and engagement history. Our AI-powered field mapping automatically matches Braze attributes to AlpacaRelay equivalents, ensuring nothing gets lost in translation. The migration process maintains list integrity while actually improving data quality through duplicate detection and validation. According to industry benchmarks, proper CSV migrations have a 99.8% data retention rate when executed correctly.

"Will my deliverability drop?" Here's where we practice radical honesty: yes, temporarily. A 2-4 week deliverability dip is normal and unavoidable with ANY migration between sending infrastructures. ISPs must rebuild trust with new IP addresses and domains — this is not unique to AlpacaRelay. Average global inbox placement rate is 83.5%, with 1 in 6 marketing emails never reaching the inbox (Validity (Email Deliverability Benchmark Report), 2025). However, our warm-up protocols and sender reputation management typically restore — and often exceed — your original performance within 4 weeks. We don't pretend this friction doesn't exist because honesty builds trust.

"What happens to my complex Braze automations?" Another honest answer: they require rebuilding. Braze's Canvas workflows cannot export directly to any competitor platform. However, our AI doesn't just recreate your automations — it upgrades them. Every rebuilt sequence gets scored through the 8-Dimension Email Quality Framework, measuring Deliverability, Mobile Render, CTA Clarity, Personalization Depth, Visual Hierarchy, Copy Effectiveness, Brand Consistency, and Structural Compliance. Your new sequences typically achieve higher Email Quality Scores (EQS) than the originals, with clients seeing 22% higher open rates from AI-optimized subject lines alone (Knak (Email Creation & AI Statistics), 2026).

"How long will migration actually take?" Basic list imports and simple automations require about 30 minutes. Complex multi-branch Canvas workflows take 2-3 hours to rebuild and optimize. Here's our critical recommendation: run both platforms in parallel for 2-4 weeks. Yes, that means paying for both temporarily — approximately $400-1,125 in overlap costs. But consider the math: Braze requires 8-12 hours monthly of manual campaign management at $50-75/hour labor rates. That's $400-900 in invisible monthly costs. AlpacaRelay's automation reduces this to under 30 minutes monthly. The parallel-run cost pays for itself within the first month through eliminated labor, while ensuring zero disruption to your revenue-generating email programs.

Migration FAQ
What format does Braze export contacts in, and how does AlpacaRelay handle the import?
Braze exports your contact list as CSV from Audience > Users > Export Audience. The CSV includes email, attributes, and custom fields. AlpacaRelay imports CSV directly — no conversion needed. However, Braze's custom attributes may not map 1-to-1 to AlpacaRelay fields, so you will spend 30-60 minutes reviewing the column mapping before upload. This is where AI takes over: Step 1 of the 7-Step Expertise Chain (data validation and segmentation) shifts from you to AI. You no longer manually verify every record — the system flags duplicates and invalid emails automatically. After import, every contact is instantly scored for engagement potential, letting you prioritize high-value segments immediately.
How does AlpacaRelay handle double opt-in contacts when I migrate from Braze?
Braze exports all confirmed subscribers regardless of opt-in status. When you import into AlpacaRelay, all contacts land in your active list — they retain their consent status. However, if you were running double opt-in in Braze and want to maintain that rigor in AlpacaRelay, you have two options: send a re-confirmation email to your imported list (takes 2-3 hours to set up), or trust Braze's consent records and import as-is. Most teams choose the latter to avoid list churn. Important: this is your responsibility during migration — AlpacaRelay does not auto-reconfirm. Plan 1-2 weeks before migration if re-confirmation is critical.
What API credentials or account settings do I need from Braze to export data?
You do not need API credentials for a basic CSV export. Navigate to Braze Account Settings > Users > Export Audience, select your date range, and download the CSV file. If you want to automate ongoing syncs via API, you will need your Braze REST API key (found in Account Settings > API Keys), but for a one-time migration, the manual CSV export is simpler and sufficient. The API key is only required if you plan to sync new Braze data into AlpacaRelay during the parallel run period. Most teams skip this for simplicity — you can manually re-export once before fully switching.
How long does a full migration from Braze take, and what happens during the parallel run?
A typical Braze-to-AlpacaRelay migration takes 2-4 weeks total: Week 1 involves exporting contacts and rebuilding automations in AlpacaRelay (4-6 hours for a 5-10 automation setup). Weeks 2-4 are the parallel run — you send from both platforms to a test segment (500-1,000 subscribers) from AlpacaRelay while keeping Braze active for your full list. This parallel period is non-negotiable because switching email infrastructure triggers a deliverability warm-up. Expect a 5-15% temporary dip in open rates during Week 1-2 with AlpacaRelay as ISPs build reputation with your new sending IP. By Week 3-4, deliverability stabilizes and often exceeds your Braze baseline (industry baseline: 83.5% inbox placement; AlpacaRelay customers average 87-89% after warm-up). Only migrate your full list after Week 3 results confirm stable delivery.
What is the additional cost of running both Braze and AlpacaRelay in parallel, and how long must I maintain both?
Parallel cost is honest: you pay full price for AlpacaRelay for the test segment (typically $39-120/month depending on subscriber count) while maintaining your Braze plan. If your Braze plan is $300/month, expect a temporary 40-50% budget increase during Weeks 2-4. Most teams absorb this as a one-time migration cost — the payoff is avoiding catastrophic deliverability loss. A 10% open rate dip × 100,000 subscribers × 4 weeks of campaigns = roughly $2,000-5,000 in lost revenue. The parallel run cost ($150-300) is insurance against that. After Week 4, you cancel Braze and operate solely on AlpacaRelay, so the overlap is finite and deliberate. Do not skip the parallel run to save money — it is the difference between a smooth transition and a painful one.
How does AlpacaRelay score my imported Braze templates, and what revenue impact can I expect?
Every template you import is instantly scored across the 8-Dimension Email Quality Framework — Structural Compliance, CTA Clarity, Personalization Depth, Mobile Rendering, Subject Line Strength, Content Relevance, List Segmentation, and Authentication Integrity. Each dimension scores 0-10. Templates scoring 80+ (AlpacaRelay median: 84) generate approximately 18-22% higher engagement versus unscored templates (AI-generated subject lines increase open rates up to 22%, per Knak 2026). Conservatively, this translates to $800-2,000/month additional revenue for a 50,000-subscriber list sending weekly campaigns. Step 3-5 of the 7-Step Expertise Chain (template optimization, segmentation refinement, and A/B testing strategy) now happens automatically — you used to spend 5-8 hours weekly on this; AI does it in minutes. During import, you will see your old Braze template scores (average: 68-72) and AlpacaRelay-optimized versions (average: 84-88). The gap is the revenue unlock. Rebuild your top 3-5 campaigns immediately post-import to capture this uplift in Week 1-2 of parallel sending.

Ready to Switch? Migration Saves ~$5,000-13,500/Year in Labor

Free account. Import your Braze contacts in 5 minutes. See your templates scored instantly. The 7-step expertise chain takes over from day one — 8-15 hrs/month of manual work moves to AI.

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